A private transfer is transport with you as an individual passenger without the need to share a car with anyone else. Once you arrive at the airport you won`t need to wait for other passengers.
Upon arrival, you will exit the gate and the driver will be waiting for you with a name board clearly displaying your name and then transport you to the address you have specified. You should be prepared to allow a maximum waiting period of maximum of 2 hours after your flight arrival time but the normal waiting period is between 30-45 minutes
The arrival times will always be confirmed and the driver will wait for all flights and train journeys that are delayed and your transfer is provided without any additional charges.
If you discover that your luggage has gone missing, you should inform us as soon as possible by using the phone number shown on the confirmation letter and that you have arrived at the airport and still require the transfer.