Had a brilliant day with our amazing guide James. Highly recommend this tour - James was professional, punctual, friendly & showed an excellent understanding of the park & it's beautiful animals. Would definitely do this tour again! Never expected to see so many animals in the one day - awesome. Thanks James.

This should have been a whole-day tour but in fact half was cancelled, blaming bad weather. No refund was offered. After making a fuss, the company said that it would refund the cost of entrance fees for the parts that were cancelled, which it said was $25. It actually only refunded ~$20 (and was ungracious about that). The first part here is probably illegal, and the second part is dishonest. The administration is also very disorganised: which is weird because they must do this all the time and we were a very standard customer on their standard tour. There must be many other companies who do tours of that National Park etc. I will choose a different one next time.

From start to finish, this was an exceptional experience. James (also known as Onesmus) was communicative, punctual, and very helpful throughout. We started the day with pickup in the KT safari van, which was spacious and neat, and headed to Nairobi National Park. The game drive was excellent, and James provided us with lots of history and interesting information about the animals. His driving was amongst the best I have ever seen, and he got us very close to some of the big 5! Following this we went to the Elephant orphanage which was my personal highlight, and we had plenty of time to grab lunch before going to the Giraffe Centre. At the end of the day, we were dropped off home. I would highly recommend this tour, as it was thorough, enjoyable, and overall a great experience!

Myself and my husband were picked up on time (5:30am) at our hotel and joined other guests to make our group a total of 7 people. Watson our Safari guide was really great and was in constant communication with other Safari guides to make sure that we saw as many animals as possible. We ended up seeing 4/5 of the Big 5 and lots of other animals! Watson was really knowledgeable and provided some facts on the park and animals along the way. A massive thank you to Watson for his hospitality the entire day. Seeing the Sheldrick Elephants was a dream come true for me and a must if you decide to take this tour. After the elephants we decided to end our safari (our 4:30am wake up was catching up to us!), and we stopped somewhere for lunch on request of a family in our group. My husband and I didn’t fancy lunch and Watson organised a driver to take us back to our hotel. Overall I really enjoyed this safari, the only thing I would say is to get in touch with the tour operator to confirm your hotel is within their included pickup area, as I contacted them the day before with a different query and was told our hotel was not. This additional fee was waived for us though. A big thank you to Watson, we would definitely recommend this tour!

We booked the 3 days 2 nights Tsavo West National Park staying at Salt Lick Lodge early in October 24. The driver / guide Joseph, picked us up from our hotel in Mombasa on time and drove us to Tsavo West which was quite an interesting journey leaving the crazy roads of Mombasa to the very remote roads inland. We chose the Landcruiser option for a small amount more and it was well worth the extra. Joseph made our Safari as he was very knowledgeable about everything we saw and was very punctual and polite. He was with us for all 3 days and then delivered us back to Mombasa which was great. It was just about to start the rainy season so we watched many animals uninterrupted by the vegetation. The guides all talk to each other on the radios when travelling so you are almost guaranteed to find animals even if it does mean travelling a few miles. Having the facility to use both Salt Lick and Taita Hills hotels means you can relax and swim in the infinity pool if required. Food and drinks at both hotels was very good with a fantastic viewing area at Salt Lick with the rooms and main building overlooking a watering hole visited by numerous animals throughout the day including baby elephants who came so close to the bar area you could nearly touch them! The rooms do not have a TV because who wants to watch TV when there is so much to see from you bedroom window! Accommodation was fine and the overall trip was value for money. I would highly recommend Kenya Tours and Safaris especially if you can secure the services of Joseph. Thank you for all the memories.

It was marvelous a freat experience.It was a perfect safari.The guide was very kind .We took many photos a great moment.

DO NOT BOOK THIS COMPANY! We had a visitor and she booked a full day group tour that included Nairobi National, Elephant Orphanage, lunch, Giraffe Centre, Bomas of Kenya and Karen Blixen. Our visitor was the only one in the group who had booked the full day. So after the half day with Nairobi National and Elephant Orphanage, the driver (who originally wasn’t even informed that she was on the full day tour) abandoned her on the road side and told her to wait for another driver. She waited in the middle of nowhere for 40 minutes. Then this driver took her to a random beads factory instead of the lunch place that was written in the program. In this factory they harassed her and told her she was supposed to buy something which she refused. She kept on telling the driver that she wants to have lunch and continue with the program. He told her that if she wants to have lunch they can only do one of the 3 activities that were still on the itinerary. She was fine with skipping Giraffe Centre, but still wanted to do the other two which the driver refused. She called the company to complain and they told her that they are telling the driver to leave since she’s going to leave a bad review anyway! I have lived six years in Nairobi and never have I heard of such shameful behaviour! To abandon young woman twice and not to fulfill the itinerary that she paid for! They clearly took advantage of the fact that she was on her own. She had to take an Uber from the lunch place and never got to go to the other three places. By the way, she also offered to switch to the half day program if they reimburse her the money which they refused as well!

We had an incredible time on our safari tour with James! His expertise, knowledge, and passion for wildlife made our experience truly unforgettable. James's exceptional driving skills and keen eye spotted the most animals, ensuring breathtaking views and lifelong memories. We wholeheartedly recommend James for any safari adventure! Thank you, James, for an unforgettable experience!

We booked via getyourguide. There was a bit of a mix-up with the booking. The local operator and getyourguide went out of their way to resolve the problem. We had a great outing to Nairobi Nat Park and they even added a trip to Giraffe Centre free of charge. It is mostly not the problems, but how they are dealt with, that makes the difference. Thank you - well done.

Our guide, Onesmus, picked us up at our hotel right on time and we were driving on safari inside the park by 6:35. Onesmus knows the wildlife and had us visiting a pride of lions in less than twenty minutes after entering the park. By radio and phone he keeps in touch with other drivers in order to be able to quickly locate the best viewing opportunities. The highlights of our morning game drive were the lions and several encounters with white rhinos. Equally exciting were our visits to the Sheldrick elephant orphanage and the giraffe center. Onesmus has a great sense of humor and never rushed us. I highly recommend this tour and tour guide!

An excellent experience ! The guide was incredible and know everything about the park so we had every informations we need to know !

The views of valley was amazing. I recommend to visit during the dry season, as it is possible to descend into the valley. Bicycle and boat safaris were great fun and well timed. We could see land herbivores and hippos up close. The viator website used to book the activity was supposed to include a bike rental fee, and we only found out after we had completed the activity that we needed to pay extra for the bike rental. The guide may therefore have thought the tip was too small.

It was great experience. The guide Watson was very supportive and he explained very interesting. For me it was an amazing time.

It was worth the visit. The national park is close to Nairobi city, so no need to pack for days of travel. The giraffe center and elephant orphanage are also closely located from the national park. These two places were very crowded, though.

We had a great time on this private tour and got to see many different animals and enjoy a lovely eating experience at the Carnivore restaurant. Thank you, James for a great time.