Full Day Tour to Machu Picchu
4
Full Day Tour to Machu Picchu
By Travel And Living Peru
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About
Machu Picchu is an ancient Incan citadel located in the Cusco region of Peru. It was built in the 15th century and abandoned during the Spanish conquest, only to be rediscovered in 1911. Today, it is one of the most visited tourist destinations in the world, renowned for its incredible architecture, stunning views, and rich cultural significance
Lowest price guaranteeReserve now & pay laterFree cancellation
Ages 0-70, max of 6 per group
Duration: 13–14 hours
Start time: Check availability
Mobile ticket
Live guide: Portuguese, English, Italian, French, Spanish
More
- Transfer Cusco - Ollantaytambo - Cusco, Train Tickets, Bus, Entrance to Machu Picchu, Guide
- Entry/Admission - Santuario Historico de Machu Picchu
What's not included- Lunch
- Propinas
- Start:Multiple pickup locations offered.Pickup details
- We pick up travelers at any hotel in Cusco
Hotel pickup offeredDuring checkout you will be able to select from the list of included hotels.Airport pickup offeredDuring checkout you will be able to select from the list of included airports.- Velazco Astete Airport, Cusco Peru
End:This activity ends back at the meeting point. - Not wheelchair accessible
- Service animals allowed
- Near public transportation
- Infant seats available
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 162503P1- Confirmation will be received at time of booking
- Most travellers can participate
- This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
- This tour/activity will have a maximum of 6 travellers
- For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 162503P1
From
£279.23
per adult
Select date and travellers
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Itinerary
- 1Machu Picchu is an ancient Incan citadel located in the Cusco region of Peru. It was built in the 15th century and abandoned during the Spanish conquest, only to be rediscovered in 1911. Today, it is one of the most visited tourist destinations in the world, renowned for its incredible architecture, stunning views, and rich cultural significance.
About the operator
Don’t take it from us – here’s what people have to say about this operator:
- Jonathan P0 contributionsDependable travel agency in Peru. Honest easy to reachThey were easy to reach honest and will give you option. Due to the situation in Peru they cancelled out trip to be safe and refunded our payment. For your travels and tours to Peru contact and trust them.Written 27 January 2023
- Princesschloee0 contributionsBest Trip of My LifeMy family and I could not have put our trust or business in the hands of better more capable individuals. We had beyond an impeccable time. This company was able to pull off all of our travel dreams with no incident or delay. I HIGHLY recommend this travel company and urge you to visit Perú, it is a once in a lifetime experience. Thank you!Written 9 January 2020
- Zhou A0 contributionsGreat journey!Great journey in Valley Sagrada and Machupicchu with Travel and Living Peru. We would like to highlight the assistance and coordination provided by Romulo, who not only arranged all our trips smoothly but also gave us practical advices which helped us to adapt to the altitude. The guides for the trip of Machupicchu and Ollantaytambo provided detailed introduction and are very patient to take photos for us. Recomend Romulo and Travel and Living Peru to all the turists who want to travel Cusco, Ollantaytambo and Machupicchu.Written 19 June 2019
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
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4.0
12 reviews
Excellent
9
Very good
0
Average
0
Poor
0
Terrible
3
These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.
Adriana L
1 contribution
May 2024 • Family
Perfect attention to our comfort throughout the trip; punctually attending to the travel schedule, according to our needs.
Highly recommended!
Highly recommended!
Written 22 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Francisco B
3 contributions
Oct 2024 • Couples
I can’t emphasize enough how deeply disappointed we were with 'Travel and Living Peru'. We had planned for months to visit Machu Picchu, booking plane tickets, hotel stays, and taking time off work—all of which was left in ruins when our tour guide abruptly canceled our tour the night before we were scheduled to go! Quite literally the night before, at 9:59pm when the pick-up was supposedly scheduled at 8:00am.
This last-minute cancellation was not only incredibly unprofessional but showed a complete disregard for the time, effort, and money we invested in this trip. Their lack of communication and failure to offer any kind of genuine solution left us scrambling, and with Machu Picchu tickets sold out, we were left with no way to visit the very highlight of our trip.
What’s worse, they were quick to take our money but utterly unhelpful in assisting us to navigate alternative options. For anyone considering using 'Travel and Living Peru', I’d strongly urge you to reconsider. Find a company that actually values their customers and respects the commitment that comes with international travel.
This last-minute cancellation was not only incredibly unprofessional but showed a complete disregard for the time, effort, and money we invested in this trip. Their lack of communication and failure to offer any kind of genuine solution left us scrambling, and with Machu Picchu tickets sold out, we were left with no way to visit the very highlight of our trip.
What’s worse, they were quick to take our money but utterly unhelpful in assisting us to navigate alternative options. For anyone considering using 'Travel and Living Peru', I’d strongly urge you to reconsider. Find a company that actually values their customers and respects the commitment that comes with international travel.
Written 5 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We regret that your experience did not meet your expectations, but it is important to clarify some key points that were misrepresented in your review.
First, your reservation was made only 13 days before the trip, which shows a clear lack of planning for such a popular destination as Machu Picchu. Tickets had already been sold out over 45 days before your reservation, a fact of which you were aware, yet you decided to proceed. We tell you that the only available option was a two-day itinerary: the first day to arrange ticket purchases and the second day for the visit. This is due to the Peruvian government issuing 1,000 tickets daily for those who present themselves at the government offices with a passport. This option was offered to you at no additional cost to accommodate your plans; however, you rejected this alternative and chose to shout and make threats rather than discuss options calmly.
Regarding your claim that we were "quick to charge," it is essential to remember that this service was booked through Viator, and we only receive payment after the service has been completed. Moreover, Viator processed your full refund within less than 24 hours of cancellation, ensuring that you received your money promptly. Neither Viator nor we kept a single cent, as our cancellation policy allows for a full refund if the reservation is canceled at least 24 hours in advance. This policy reflects our commitment to customer service and was applied immediately to ensure a fair and transparent experience for you.
As a responsible travel agency, we strongly encourage our clients to book well in advance for destinations as iconic as Machu Picchu. Booking only 13 days before a trip of this magnitude, especially when availability is limited, reflects a lack of foresight and unrealistic planning to visit one of the wonders of the world.
Our commitment to client satisfaction is unwavering, as demonstrated by our willingness to cover additional costs to offer you the only feasible alternative. However, we cannot force clients to accept reasonable solutions if they choose to ignore our efforts and resort to threats.
Finally, our 24-hour cancellation policy is designed to protect our clients and offer them flexibility, which was applied promptly in your case. We pride ourselves on providing transparent and quality service to all our clients, and we hope this clarification is helpful to those who read it.
Sincerely
Romulo
Written 9 November 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dean H
5 contributions
Oct 2024 • Solo
While I got to see Machu Picchu, I did not get what I paid for. Tickets were not included with purchase like they say. I was never contacted and had to reach out to the tour one day before. They informed me the trip isn’t possible because tickets are sold out months ago. I told them I had already paid and the tour mentions inclusion of tickets. I was given the option of a two day, one night trip instead. Having gone all the way to Peru, I didn’t want to miss my trip and said yes. They also informed me I would have to pay for the hotel for my stay at Aguas Calientes. Keep in mind I already booked my hotel at Cusco since I signed up for the one day trip. They messed up my name on the bus ticket and we had to take a taxi to Ollantaytambo train station. Because of their mistake, by the time I ended up in line for ticket reservation, I was one of the last people and didn’t get the circuit I wanted. On the way back to Cusco, I called many times to confirm my bus ride from Ollantaytambo to Cusco. I was told someone would wait waving a sign with my name. When I got there, I found no one waiting and spent 30 mins in the dark, calling my tour operator. He finally answered and informed me that the driver misunderstood and thought it was a day later. He informed me to organize my own ride and that I would be refunded for the ride. The whole reason you pay for these tours is convenience. My transport wasn’t properly facilitated and I had to wait in line for tickets multiple times. This is a complete scam and misleading tour at best.
Written 9 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Francisco Blancarte
Edinburgh, UK1 contribution
Oct 2024 • Couples
Since I cannot directly respond to the company’s comment on my original review, I’m writing this in response to their blatant misrepresentation of the facts:
Dear Romulo,
We planned our trip for months, meaning booking flights, trips to other cities in Peru, etc. You emphasize that my booking to Machu Picchu was made 13 days in advance, but your company accepted the reservation despite knowing that tickets to Machu Picchu were already sold out. If availability was an issue, why was this not disclosed upfront before we committed to booking? Your willingness to accept the reservation while fully aware of the ticket situation suggests a lack of transparency. Additionally, two weeks was plenty of time for you to get in touch with me and alert me that the booking could not be fulfilled, yet there was radio silence from your end until the very last night before the tour. That’s negligent at best, and a blatant scam at worst.
The so-called “solution” of waiting a full day in Cusco to attempt purchasing tickets through government offices was not a guaranteed option—it was a gamble. As you are undoubtedly aware, ticket availability is not assured even with this alternative, and presenting it as a viable “solution” also feels disingenuous.
Your accusation that we “shouted and made threats” is a blatant misrepresentation of what happened. Expressing frustration at a ruined trip—particularly one involving international travel, plane tickets, and hotel stays—is not only natural but expected. We spoke on the phone and the only threat I made was that if the tour we had fully paid for was not fulfilled on your end, we would go to the Tourism Board in Cusco and accuse your company of false advertising – which we absolutely did!
While I acknowledge that Viator processed the refund, this does not negate the inconvenience, financial burden, and stress caused by your company’s failure to deliver on its promises. A refund does not erase the costs of last-minute changes to our itinerary, nor does it address the associated costs of travel and hotels that were utterly wasted because of you.
Shifting the blame to the customer for “unrealistic planning” is not the hallmark of a professional travel agency. If you cannot accommodate bookings, you should make this clear during the booking process instead of accepting reservations and later offering subpar alternatives.
Your response reads more like an attempt to discredit my review than to take accountability or genuinely address the issues at hand. A professional response would focus on reflecting on how your company could improve, not on deflecting blame onto your customers. But from reading other customers’ reviews, it seems that this is standard practice from you.
Dear Romulo,
We planned our trip for months, meaning booking flights, trips to other cities in Peru, etc. You emphasize that my booking to Machu Picchu was made 13 days in advance, but your company accepted the reservation despite knowing that tickets to Machu Picchu were already sold out. If availability was an issue, why was this not disclosed upfront before we committed to booking? Your willingness to accept the reservation while fully aware of the ticket situation suggests a lack of transparency. Additionally, two weeks was plenty of time for you to get in touch with me and alert me that the booking could not be fulfilled, yet there was radio silence from your end until the very last night before the tour. That’s negligent at best, and a blatant scam at worst.
The so-called “solution” of waiting a full day in Cusco to attempt purchasing tickets through government offices was not a guaranteed option—it was a gamble. As you are undoubtedly aware, ticket availability is not assured even with this alternative, and presenting it as a viable “solution” also feels disingenuous.
Your accusation that we “shouted and made threats” is a blatant misrepresentation of what happened. Expressing frustration at a ruined trip—particularly one involving international travel, plane tickets, and hotel stays—is not only natural but expected. We spoke on the phone and the only threat I made was that if the tour we had fully paid for was not fulfilled on your end, we would go to the Tourism Board in Cusco and accuse your company of false advertising – which we absolutely did!
While I acknowledge that Viator processed the refund, this does not negate the inconvenience, financial burden, and stress caused by your company’s failure to deliver on its promises. A refund does not erase the costs of last-minute changes to our itinerary, nor does it address the associated costs of travel and hotels that were utterly wasted because of you.
Shifting the blame to the customer for “unrealistic planning” is not the hallmark of a professional travel agency. If you cannot accommodate bookings, you should make this clear during the booking process instead of accepting reservations and later offering subpar alternatives.
Your response reads more like an attempt to discredit my review than to take accountability or genuinely address the issues at hand. A professional response would focus on reflecting on how your company could improve, not on deflecting blame onto your customers. But from reading other customers’ reviews, it seems that this is standard practice from you.
Written 11 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Silvia Y.
Fort Lauderdale, Florida
Hola.
Estoy planeando una viaje com mi familia (4 personas). Ustedes recojen y regresan nosotros en hotel en Cusco? Es inclusions?
Written 21 September 2019
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.