We booked a five-day tour with China Xi'an Tour for our group of seven, which consisted of two families. Sophia was our liaison officer. We had searched for a tour company on the internet, found China Xi'an Tour with a high rating, and proceeded to make contact. Sophia was prompt in her replies, (unfortunately for her) even after office hours and on weekends, as this was the only time I could come down to personal matters like making arrangements for my holiday. She was patient to answer all my queries and settled our concerns through clear provision of information as this was our first trip to China. The arrangements she made were well thought-through. Her communications were clear and timely. The driver and guide that were allocated to us were reliable and professional. She allowed for adjustments in the itinerary according to circumstances; it was fuss-free. She genuinely took our interests to heart, quickly securing tickets for a show we had wanted to see and offering excellent recommendations, including the best seating options. Although the fees charged by the company seemed a little higher in comparison, the quality of service and the fuss-free holiday we experienced were worth the price. In addition, the company allocated an experienced and able tour guide to us, which cemented our Xi'an experience. Noble Liu spent four days with us, taking us from historical sites (e.g., the Terracotta Warriors Museum, Xi'an Museum, Big and Small Goose Pagodas ) to natural sites (e.g., Huashan) to local cultural must-sees (e.g., Grand Everbright City, day and night markets). Across all these genres, he ably taught, shared, enlightened and guided, allowing us to appreciate the depth and breadth of Chinese history and what Xi'an could offer. His personable demeanor coupled with his skillset of time and itinerary management gave us a tour that maximised our time without feeling stressed or fatigued. His recommendations and advice were on-point and the quality of his care for the group is commendable. Noble is also fluent in both Chinese and English. The quality of his explanations in both languages is laudable. We thoroughly enjoyed our time in Xi'an. We highly recommend China Xian Tour, and Noble as a guide.

Noble has a lot of information about the historical as well as cultural background of Xi‘an for you. He knows the best spots where you can get traditional, local meals. We enjoyed our tour.

My daughter and I booked the 4 days Xi'an trip on 1 October 2024 via the China Tour website. The booking online went well as transport and pick up were arranged to hotel and vice versa and cost about SGD $ 1500. The tour guide Noble Liu met us and guided us to the inner city wall, the wild goose padoga and to the Terracotta warrior museum. He was very knowledgeable and knows the historical facts very well. Since he is bilingual and conversant in the English language, we had him explained to us in English all the facts of the site (drawing the curiosity of the locals) seeing all three Chinese speaking in English. He even prepared photos of the site from his mobile phone to show us the details. We were impressed by his depth and learnt a lot from him. Thanks Noble, the company and also the second guide Mr Kai for the wonderful and memorable trip. Coupled with the wonderful weather, we couldn't ask for more.

Excellent tour. Ken was our guide and he was absolutely amazing. He speaks fluent English and is very knowledgeable. He also knows all the good eating and shopping spots. Definately recommend.

Very well supported during the trip. The drivers (Wu and Fairy) and guides were always early, they knew their stuff (shout to Linda, Alex and Peter), the food recommended was great, hotels were clean and cosy. The best support came from Mrs Nancy Liu, who recommended the package to us. She was prompt, helpful and so effective even through email.

We did enjoy our visit very much, it was fascinating. Our guide Ken , was knowledgeable , understanding, helpful , with good English and cheerful .

This trip was amazing and our guide, Ken, was fantastic! Ken had great knowledge, his English was excellent and he was fun to spend time with! The Terracotta Museum was so interesting and hiking Mt Hua was spectacular.

The tour was well planned in terms of itinerary and timing. All the 3 guides in Shanghai, Xian and Luoyang are very knowledgeable, patient and accommodating to request. Contact person Sophia was very responsive and efficient. Drivers drive in good comfortable EV cars and the rides are smooth and safe. Hotels chosen by the tour agency are all very good in location, all very near the shopping streets. Thank you for giving us a wonderful experience in China.

Ann's guidance was excellent. Exploring the ancient towns filled with rich history and culture was a delight. The tour was truly eye-opening. The standout accommodation of the trip was the remarkable Pig Inns, a disused oil mill turned five-star hotel.

We had our private tour from Nov 17th to Nov 22nd, 2024 organised by China Xian Tour Agency. My first contact with Sophia Liu was via several emails stating our preferences i.e. places of interest, foods, type of accommodation (i.e. hotels (4 stars and above) and most importantly a relaxing program. Sophia was very helpful to revert with the program relatively fast and met our preferences. We confirmed the program and paid the required payment. Our arrival at Xian was almost midnight. The assigned driver was waiting for us at the airport exit gate. He was very helpful, patience and caring. He has bought some local snacks for us fearing may be hungry. Kudos to him! Our assigned guide in Xian was Noble Liu. He is a Xian homegrown guy and very knowledgeable on the history of the places we went. He was kind to bring us to places for foods where the local eat. e.g biang biang noodles, rou jia mo (Chinese pork burger/sandwich) amb skewers, hot and sour soup noodles, pao mo (pita soup with lamb). We really loved these foods. Noble also recommended to go for a show Xian Silk Road:Legend of Camel Bell. It is live show with Tang dynasty dance, culture, life style art, religion history. You see real camels Sevrral wolves jump and run through the platform from audience area. The stage set is revolving around the arena so that the whole stage set is constantly changing. Amazing show. Note this was not part of our itinerary. We really appreciate Noble`s recommendation. Both Noble and the driver were very accommodative to our requests. Our Luoyang tour began taking the high speed train from Xian North Station. The Driver picked us from the hotel at 6.00am to the train station. We were met at the Luoyang Station by our guide, Ms Cecilia. We headed for lunch at a big restaurant. The foods was delicious. Thereafter, we began to the Shaolin Monastery and watched the Shaolin kung fu performance. This is located in Dengfeng. Cecilia is also a homegrown Luoyang resident. She is very knowledgeable, patience and understanding. We covered Lobgmen Grottoes, White horse temple, Luoyang Museums, Luoyang Old City. The old city streets are really ancient and full of street foods. Cecilia is also very caring. She really took the trouble by following us into the Luoyang Train Station which she has to convinced the Security personnel to allow her to do so. We were highly appreciative of her kind gesture. Overall, we were very happy and satisfied with the whole tour organised by Xian China Tour. Both the guides, drivers were accommodative, punctual and deserve thumbs up! I recommend to engage with China Xian Tour if you are planning to visit Xian. Excellent!

I wanted to arrange a private tour for 4 people to travel from Xian to Zhangye, Dunhuang and then to Huashan and Louyang. Kelly's recommendations were excellent and the private car /drivers were very good for places that we do not require a guide and the places where we had guides, the guides were friendly and knowledgeable. (Mr Xiao who drove us from Zhangye to Dunhuang is definitely a "fan" favourite for patiently waiting while we were hiking for hours and Mr Liu for his humour but not forgetting his camouflage people-carrier which was our favourite vehicle because we could spot him from far away!) There was a mix up with booking entrance tickets on one day but this was resolved and they made it up in a professional manner and for me, mistakes do happen but the way it was handled was very well done. My tip: always double check everything is in order every 3-4 days for the coming days as confirmed as you go along your trip to avoid anything being missed. Other than that, just enjoy and ask questions if in doubt because Kelly and her colleagues are always helpful and responds very fast. Great service and suggestions. A big thumbs up to Kelly for helping arrange an unforgettable holiday.

Excellent tour today with Ken, and I'd highly recommend. I was in Xi'an on business, and took a day before flying back to the U.S. for touring. I couldn't have selected a better tour guide! He was knowledgeable in the history, interesting factoids, expertly navigated us through the crowds, and at a pace without me feeling rushed. A plus, was his English was excellent and it felt more like a conversation than a script he memorized. I could ask questions on China and Xi'an, culture, environment, etc., and he was able to provide the information. We toured the Terra Cotta Warriors and Bampo Museum, plus a stop for lunch for Biang Biang and tea tasting. Fascinating. Ken also helped me arrange for a car the next day for the airport (at half the cost of the hotel), and suggested items to bring home for my friends and grandkids.

We are working with China Xian tours 1 year already and I am extremely happy from their service! We are sending groups in China through them and they are always on time, using the best local guides, the most delicious restaurants, etc. No matter if you are going on a trip with friends or need a business partner ( in tourism field) in China - these are the right people! Thank you for the excellent job!

The visit to the Terracotta Warriors is a must while visiting China, an extraordinary experience that you will never forget. Our guide Nobel was outstanding, knowledgeable, and friendly. He gave us invaluable information and local tips. I would recommend this tour to everyone.

Wonderful experience with China Xian Tour. From start to finish it was a breeze. Our travel consultant, Sophia, was quick in her responses and flexible to accommodate all our request for a 5-day trip at Xian. The arrangement consultations with her were done with ease, and she corresponded well in English. Although our enquiry was made earlier in the year, she follows thru diligently, when we reconnected with her and executed the booking promptly. For the trip Kai our guide & Mr. Wu did a wonderful job. Kai, patiently walked thru the historical facts of the Tang dynasty for each Point of Interest. On the last day, when we have some time to spare, he made special arrangement for us to watch Legend of the Camel bell at the Xi'an silk road theatre. The show was spectacular with live animals participating in the performance. Our driver, Mr. Wu was extremely accommodating. Always early, careful and never hesitate to drop us off at shopping malls & food street after each day. We can see that he is an experience driver as he ensures that ride comfort is the priority. Overall, we had a pleasant experience with the team at China Xian Tours which made our visit a memorable one.