Tours and Tickets

Isabela Island Explorer 2 Days -1 Night provided by BM Tours

Isabela Island Explorer 2 Days -1 Night

Isabela Island Explorer 2 Days -1 Night
2
Book in advance
from
£312.25
per adult
Travel safe during COVID-19
What you can expect during your visit
Regularly sanitised high-traffic areas
Hand sanitiser available to travellers and staff
Transportation vehicles regularly sanitised
What you can expect during your visit
Regularly sanitised high-traffic areas
Hand sanitiser available to travellers and staff
Transportation vehicles regularly sanitised
Face masks required for guides in public areas
Paid stay-at-home policy for staff with symptoms
Gear/equipment sanitised between use
Face masks required for travellers in public areas
Social distancing enforced throughout experience
About
This is the best option to visit the gourgeous island of Isabela without the rush of a full day tour, go deeper in the unique spots that this place offer. You will meet some unforgettable spots like the wall of tears, the Sierra Negra Volcano along the majestic faune in Tintoreras.
Know before you go
  • Duration: 2 days
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • All sales are final and incur 100% cancellation penalties.
Available languages
English, Spanish
Know before you go
  • Duration: 2 days
  • Mobile tickets accepted
  • Instant confirmation
Available languages
English, Spanish
Cancellation policy
  • All sales are final and incur 100% cancellation penalties.
Need help booking?
Call the number below and use the product code: 30440P174
Call +44 12 2492 8241
Important information
Inclusions
Breakfast • Activities to be carried out according to the itinerary • Use of Snorkelling equipment • Entry/Admission - Isabela Island Wetlands Complex • Entry/Admission - Sierra Negra
Exclusions
Air ticket • Entrance to the Galapagos National Park • Ingala Card (USD 20) • Galapagos National Park Entrance (USD 100) • 10 USD of the Isabella port fee
Duration
2 days
Departure details
Traveller pickup is offered.
We can pick you up at any hotel inside the urban perimeter of Puerto Ayora or directly at the meeting point in the dock of the port
Malecon, Puerto Ayora, Ecuador We can pick you up at any hotel inside the urban perimeter of Puerto Ayora or meet you directly at the dock of the port.
Airports:
Baltra Airport, Ecuador
Ports:
Puerto Ayora, Ecuador
Inclusions
Breakfast • Activities to be carried out according to the itinerary • Use of Snorkelling equipment • Entry/Admission - Isabela Island Wetlands Complex • Entry/Admission - Sierra Negra
Exclusions
Air ticket • Entrance to the Galapagos National Park • Ingala Card (USD 20) • Galapagos National Park Entrance (USD 100) • 10 USD of the Isabella port fee
Departure details
Traveller pickup is offered.
We can pick you up at any hotel inside the urban perimeter of Puerto Ayora or directly at the meeting point in the dock of the port
Malecon, Puerto Ayora, Ecuador We can pick you up at any hotel inside the urban perimeter of Puerto Ayora or meet you directly at the dock of the port.
Airports:
Baltra Airport, Ecuador
Ports:
Puerto Ayora, Ecuador
Duration
2 days
Return details
Returns to original departure point
Additional information
Confirmation will be received at time of booking
Not wheelchair accessible
Not recommended for travellers with back problems
Not recommended for pregnant travellers
No heart problems or other serious medical conditions
Most travellers can participate
This tour/activity will have a maximum of 10 travellers
Itinerary
Overview
Full Map
2 stops
Day 1
Transfer from Santa Cruz and...
Day 2
Sierra Negra Volcano and...
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2.0
1 review
Excellent
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Very good
0
Average
0
Poor
1
Terrible
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Voyage823279
Springfield, IL1 contribution
Don't use BM Tours
Dec 2019
I will start by saying that Isabela Island is beautiful. The Sierra Negra volcano tour is amazing. However, this tour is the most disorganized mess that I have ever been a part of. Had we not been diligent and overly inquisitive, it might have turned out very badly. First, the confirmation we received included a pick up at time at our hotel in Puerto Ayora. Nobody ever came to pick us up. So, after waiting 30 minutes and attempting to call the phone number given to us, which just went straight to a never ending music recording, we headed to the pier in Puerto Ayora to see if we could find the boat we were supposed to be on. There are numerous stands for the different boats. We were never given the name of the boat we were supposed to be on. So, we checked each stand until we found a list with our names on it. The person at the stand gave us our tickets and we got in line for the boat. The boat left about 15 minutes later. Had we waited for the person at our hotel, who I believe was never coming, we would've missed the trip entirely. This theme will continue. Upon arrival at Isabela, we found people waiting with another sign with our name on it. We got on their bus. They took us to "the Wetlands" that are advertised for the tour. It is simply the research station on Isabela. I believe you can walk through this area for free, and it is right next to town. This portion of the trip was very disappointing. After that, the guide on the bus took us to town for lunch. The lunch was included, much to our surprise, as that is not advertised for the trip. However, he took everyone but our family to one restaurant and then took us to a different one further down the street. He said he'd be back for us in 30 minutes. 20 minutes later a different person who we had never met came and said he would take us to our hotel. We hurried to finish our lunches and followed him to our hotel. We checked in. The hotel was very adequate, if not actually nice. No complaints, clean rooms, friendly staff, nice breakfast. However, the person who took us to the hotel immediately left with no further instructions. So, we headed back to town to find the guide from the wetlands area. That group was gone. Luckily, we saw him walking down the street and asked him who we were suppose to meet next. He acted as if he had never seen us before. After describing our situation to him, he said oh yeah, let me check. He got on his phone and walked completely out of sight for a while. We sat at a park in the town and waited for him to come back. When he did, he said that he was done with us and that our next guide would meet us at our hotel in 30 minutes, but that he was pretty sure we were free for the rest of the day. We headed back to our hotel and waited. An hour later, we assumed that nobody was probably coming and asked the front desk staff if they knew anything. They did not. They attempted to call all of the numbers that we had for BM Tours SA. They were all bogus. I emailed the address I had. That email is still unanswered. After determining that we were basically on our own, we told the front desk staff that our trip was to include a volcano tour the next day. They told us those tours usually leave around 7:30 AM. After wasting a couple hours chasing all this info down, we spent the rest of the day at the beach and exploring Puerto Villamil. If anyone had just told us that they would be back in the morning to get us for the tour, we would have enjoyed our afternoon much better. As it was, we still weren't positive that anyone would ever come back to get us. We got up early for breakfast, which was very good and started at 7AM, so that we would be ready just in case they came at 7:30. At 7:20, a guy comes in ready for us to get on a group tour bus. We quickly downed the rest of our coffees and loaded our stuff up while the guide scoffed at us for not being ready. I tried to explain to him that nobody ever told us when they were coming. Hd we not been diligent in trying to find out and taking a shot at the front desk staff being correct in their guess, we would've missed that bus as well. So, we get on the bus, pick up about 26 more people at various hotels and head to the volcano. They gave us a box lunch which consisted of an apple, a cheese croissant, and a tango (like an Ecuadorian moon pie), with a juice box for a drink. When we get to the volcano, we are told about the hike. It is a 16.5 KM hike up a hilly, rocky path which at the end is quite treacherous. There are no water or bathroom stops once the hike begins. This info is not in the tour description. We had a 5 year old with us. Several people had younger kids and there were several seniors who had an extremely difficult time completing the hike. All that said, the volcano is amazing. The last few KM are hiking down into the old lava flows with vents and craters. Amazing views and photos abound. We were very happy we completed the hike, but our 5 year old was miserable, and we had to carry her the last few miles of hilly, rocky terrain. The tour info says 3 hours. We started at 7AM and were dropped off at the port at 2:45PM. The boat left at 3PM. Much longer than 3 hours. Plus, had we left bags at the hotel or been even slightly later, we would've missed the boat back to Santa Cruz and had to spend another night on Isabela. It was cut pretty close, and there is no back up plan there. When the boats leave, they are gone. This isn't a huge port city. It's a rustic seaside village of less than 2000 people. We had no idea what the plans were, or if they would even take us back to the hotel. So, we had made that entire 16 KM hike with our backpacks in tow. Luckily, we had just all packed very lightly for an overnight stay. You can't leave your bags on the bus. We could've left them at the hotel. They would've dropped us off there instead of the port, but we would've then had to get our bags and find our own way to the pier in time for the boat. It would've been close, and an extra cost. We made it on to the boat back to Santa Cruz, got home safely, and immediately cancelled the other tour that we had booked with BM Tours for later in the week. After researching a bit, they have no presence in the Galapagos. They are based in Guayaquil and clearly subcontract to local tour groups. Save yourself the hassle and book with a Galapagos based tour company.

In conclusion, we loved Isabela. It is so rustic and quaint. The beach is beautiful with abundant marine iguanas and other wildlife. The volcano was amazing, but the hike is not adequately described. It is a long hike with treacherous portions. Pack plenty of water for the trip and maybe your own food, as the boxed lunch is less than mediocre. However, don't take more than you can comfortably carry, because there is nowhere to store anything. You will carry whatever you take. There is a shorter tour option that stops at a viewpoint over the caldera. That view is spectacular, but the last 4 KM of the hike was the most spectacular. If you do the shorter tour, which was not an option when booking this trip (you must stay with the guides in the park) you will miss some amazing views and pictures from the inside of the rim.

My advice, Isabela Island is absolutely worth the trip. Definitely go to the Sierra Negra Volcano, but pack and plan accordingly for a tough hike, and DO NOT use BM Tours SA. We could've very easily been left behind at several points along the way. Had that happened, we would've been stuck on our own. The tour company is completely unreachable at any of the numbers or emails that they gave us. The hotel staff even used a number that they had from the people who booked our stay, and that number was no good either. That is completely unacceptable.
Written 7 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Receptivo2019
Hello, Thanks for your comment. We are very surprised about those details you explain in this review. We are agree about your perception of Isabela, it is definitely a beautiful island. It is important to consider we provide all the information at the moment of your booking, actually we arrange all the details you shared with us, but we are going to analyze the descriptions because what it could happen is they need to be more specific to avoid any confussion. We also have a 24 hours available phone line and you could use it if you need to contact us for any specific detail and apart of this and responding about our presence in Galapagos, we have our principal office in Guayaquil, but we have a complete staff working in the Galápagos, not only Isabela, which made me think about your comment because what it could happen is you refer to a wrong person and maybe they gave you a bad information. We understand the facts. We had more passengers in the same date and we always ask for a feedback and we did not receive any complaint. We respect each perception and we always receive it in the best way to evaluate constantly the services, but at the same time, we always take care about each booking and we always confirmed all the information. We hope you next time you came to The Galapagos could enjoy more activities and have a better time because for all our team your experience, emotions and memories are our principal objective. Kind regards
Written 9 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
About the operator

This experience only has a few reviews, but you can read what other travellers have to say about the operator.

By: BM Tours
Marivette D
Marivette D
00
Santa Fe is amazing !
It was probably the best tour ever ! You swim with sea lions! Beautiful hidden island, great lunch with fish that g
robcantrell2
robcantrell2
00
Great tour ... delicious food!
This was a great way to see the city in air conditioned comfort. Our tour guide is a retired airline pilot with per
Gomezjmg
Gomezjmg
00
How NOT to run a tour!
19 Octubre - Actividades + Noche de alojamiento (Incluida en el paquete) Isabela Local Guide picked us up at Hotel
jcarlisle2018
jcarlisle2018
00
Guayaquil revealed
Guide was very knowledgable and passionate about his City. Great climbing the 444 steps. Iguana park, city hall and
5KrRed
5KrRed
00
Like being in the Rainforest
2 hour wander around a mature if slightly run down garden. Really interesting range of plants all in one area. The
Michael W
Michael W
00
Santa Fe Day Trip.
The first part of the tour was not all that exciting. We went to some part of Santa Cruz by boat and stayed on the
ABethC
ABethC
00
Excellent guide!
This tour was a great experience. We learned so much from our guide, and I regret that I cannot remember his name.
marydK4455NL
marydK4455NL
00
Stay away - cancelled us the morning of the tour after we took a two hour ferry to get there
We booked this tour on December 27th. Received an immediate confirmation and paid through Pay Pal - also received
pohx
pohx
00
WARNING TO OTHER TRAVELLERS: DO NOT BOOK WITH THIS Company 千万别和这家公司订团!!
*For travellers who have made bookings with this company, you should ask for a refund ASAP* We booked a full day P
DrLexi
DrLexi
00
Transfer from Santa Cruz to Ferry to Isabela
No one showed up or called despite confirming with us a couple weeks prior. We confirmed pick up with a man named J
ELMGainesvilleFL
ELMGainesvilleFL
00
Interesting and fun
Francisco gave an excellent tour of Guayaquil with opportunities to walk around and see places. He shared history
RWVFGinny
RWVFGinny
00
Great Experience on the Galapagos
Best snorkeling, water is crystal clear and the fish are amazing. The blue footed bobbies watch you and the sea l
Bonnie F
Bonnie F
00
Hike was ok but snorkeling was rough
Boat ride was fun and captain was great. He made the ride as smooth as possible for us. We had a really well info
Alessandra D
Alessandra D
00
Floreana was great, the guide was terrible
The ride was less than 2hours on a fast boat. At arrival we got on a minivan to drive up on the hill to start the w
marian r
marian r
00
beautiful Guayaquil
Christopher escorted us around the city. He was well informed about the history and culture. He was energetic and c
Frequently Asked Questions about Isabela Island Explorer 2 Days -1 Night

Isabela Island Explorer 2 Days -1 Night will start at 6:00 AM. Discover and book Isabela Island Explorer 2 Days -1 Night on Tripadvisor


Isabela Island Explorer 2 Days -1 Night price starts from £309.67. Discover and book Isabela Island Explorer 2 Days -1 Night on Tripadvisor

Isabela Island Explorer 2 Days -1 Night cancellation policy: All sales are final and incur 100% cancellation penalties. Discover and book Isabela Island Explorer 2 Days -1 Night on Tripadvisor