As soon as I walked out saw an agent with a sign with my name. He walked us to a waiting car. The driver didn't speak English but handled the extreme Saigon rush hour traffic very well. We got to the hotel comfortably and safely.

The driver was there on time to pick us up from the airport very clean and comfortable minibus, he drove safely and quick to our hotel highly recommend

The driver was on time waiting with my name on a sign! He was very kind , even explaining different sites to me during the ride!

Guide was 20 minutes late and had different couple’s names for tour. Took 10 minutes to verify. We were not informed we’d be climbing over 300 steps to top of small temple. Also, not told to wear pants or long skirt to cover knees and something to cover shoulders at another temple and royal palace museum. Guide was knowledgeable and had good English. We rode in Land Rover.

The vehicle for transferring six passengers was excellent. The driver, although spoke very little English, was friendly and efficient. Met us on arrival. Very happy with the service.

Good service, flight was delayed but they monitored the arrival time and waited for us. Friendly driver. Recommend this company to anyone.

I booked a transfer with Indochine Charm Travel through Expedia. Driver was waiting for us at the airport but the van he picked us up in had seen better days. The AC was not working and even worse, all of the seatbelts were tucked under the seats and unavailable for use - a common situation in a lot of SE Asia countries. What really flipped me out, however, was that the driver had a seatbelt available which he promptly put on as we started our trip. I guess if you don't mind riding in a trashed out vehicle with no AC or crash restraints, this is the way to go. Even though I had paid for a roundtrip fare, the experience was so terrible, that I booked a ride back to the airport through the Intercontinental Saigon Hotel which provided a vastly superior vehicle.

Great experience, very professional driver. Customs was a zoo and he waited for us to clear through. He was ready with our names on a sign, highly visible once we walked through. Highly recommend.

Driver was waiting outside the airport with a sign with our name. He was very professional, helpful, and a careful driver. So glad we chose this type of ride from the airport to the hotel. Taxis are hectic and the hotel pickup option was about 4 times the cost

Easy, efficient, and friendly. Driver waiting with a sign upon arrival, nice vehicle, and cold bottles of water. Would used again.

Excellent service. We were met at the exit of the airport terminal by our very helpful and friendly driver in a lovely air conditioned car. He was easy to spot as he held up our name. The journey took about 20-25 minutes to our hotel. In fact we are booking them for the return journey! Thank you.

A smooth and easy experience. There was a sign when we got to the arrivals hall and we were taken to our air conditioned car. The driver was friendly and pleasant, pointing out any places of interest along the route to our hotel. We would highly recommend.

Could contact in arrival because flight was early. Easy to contact them, answered directly and told us where our driver would meet us which saved time.

The service was very well organised, the driver waited for me where described and took me safely to my hotel. Thank you for the good service.

The driver was on-time and reliable and drove us to the airport safely. I recommend this transportation service.