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- You'll get picked upSee Important Information for details
- 1Bukit Merah Orang Utan Island FoundationStop: 3 hours - Admission includedSee details
- 2Concubine LaneStop: 60 minutesSee detailsPass byPetronas Twin TowersMenara Kuala Lumpur
- Local Lunch
- Hotel pickup and drop-off by private vehicle
- Boat Ride to Orang Utan Island Tour at Bukit Merah Laketown Resort
- Entry/Admission - Bukit Merah Orang Utan Island Foundation
- Personal Insurance/Expenses
- Tips to Driver/Guide
- Confirmation will be received at time of booking
- Children must be accompanied by an adult
- Subject to favorable weather conditions. Due to very dry season (No Rain) and very shallow water, the Boat Ride to Orang Utan Island may be cancelled by Bukit Merah resort. In light of this, we will replace Orang Utan Tour with Firefly Tour.
- Activities are subject to weather condition, and may be re-organised to best meet operational situation
- Not wheelchair accessible
- Stroller accessible
- Infants must sit on laps
- Most travellers can participate
- This tour/activity will have a maximum of 14 travellers
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Time of year
Only done half of what they listed in the list of inclusions; we only did the chinese temple and orangutan island- we didn't get to do the guided tour of Ipoh and concubine alley. The car window lever was broken off completely and so wasn't operational, the driver was sick and…
Date of experience: May 2019
4 Helpful votes
Response from Kw F, General Manager at Bukit Merah Orang Utan Island Tour and Ipoh from Kuala Lumpur
Responded 16 Jul 2019
Hi Ms Lacuone, Hope you are doing very well. It came to my understanding that you seek for a “Full Refund” 2 weeks after your Tour Day. We are sorry that we cannot obliged to your request. We have cross examined Mr Vj (your driver cum guide for that day). He is a very patient man and has more than 12 years of experience. You can read his reviews on the following : https://www.tripadvisor.com.my/Attraction_Review-g298570-d1736772-Reviews-Shajasa_Travel_and_Private_Day_Tours-Kuala_Lumpur_Wilayah_Persekutuan.html Below is the excerpts from him: He was not sick on that day and the total travelling time on the road 2 ways from kuala lumpur to orang utan Island foundation is about 7 hours (two and fro - 680 km; excluding 2 and half to 3 hours activities). We offer a driver cum guide which means only when you reach your places of activities for e.g Orang Utan Island Foundation, then the Orang Utan Island Foundation will provide a guide to you which they did. As for Ipoh Concubine lane, after your Lunch in Ipoh, at 1.30 pm, there is a 45 minutes time for you to “explore on your own”. Also, the vehicle that we use for your tours is the 2017 Toyota Innova 2.0 MPV 7 seater which is deemed the safest and most comfortable vehicle for the Malaysia roads for tours assignments and perhaps Mr VJ centralised lock it for safety reasons while travelling on the road. I write to you with regrets that perhaps if there had been much miscommunications between Mr VJ and you on the day of your tour; I apologize if we have caused you any inconvenience. We can offer you a complimentary Airport Transfer as goodwill should you visit Malaysia again but for full refund, it is impassable for us. Lastly, thank you for your kind visit and my best wishes to you. Regards Foo (+6012 – 3489 326)
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By: Shajasa Travel and Private Day Tours
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- Duration: 10h
- Mobile Ticket Accepted
- Free Cancellation up to 24 hours in advance
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- Pickup offered
- Languages Offered: English
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Frequently Asked Questions about Bukit Merah Orang Utan Island Tour and Ipoh from Kuala Lumpur
What time does Bukit Merah Orang Utan Island Tour and Ipoh from Kuala Lumpur start?
Bukit Merah Orang Utan Island Tour and Ipoh from Kuala Lumpur will start at 7:00 AM. Discover and book Bukit Merah Orang Utan Island Tour and Ipoh from Kuala Lumpur on Tripadvisor
Which attractions will I visit with Bukit Merah Orang Utan Island Tour and Ipoh from Kuala Lumpur?
During this experience, places you will visit include:Discover and book Bukit Merah Orang Utan Island Tour and Ipoh from Kuala Lumpur on Tripadvisor
How much is Bukit Merah Orang Utan Island Tour and Ipoh from Kuala Lumpur?
Bukit Merah Orang Utan Island Tour and Ipoh from Kuala Lumpur price starts from £150.37. Discover and book Bukit Merah Orang Utan Island Tour and Ipoh from Kuala Lumpur on Tripadvisor
What is the Bukit Merah Orang Utan Island Tour and Ipoh from Kuala Lumpur cancellation policy?
Bukit Merah Orang Utan Island Tour and Ipoh from Kuala Lumpur cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Bukit Merah Orang Utan Island Tour and Ipoh from Kuala Lumpur on Tripadvisor