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Bukit Merah Orang Utan Island Tour and Ipoh from Kuala Lumpur

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2 travellers
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  • 1
    Bukit Merah Orang Utan Island Foundation
    Stop: 3 hours - Admission included
    See details
  • 2
    Concubine Lane
    Stop: 60 minutes -
    See details
    Pass by Petronas Twin Towers
    Pass by Menara Kuala Lumpur
See Important Information for details
    Important Information
    Departure Point
    Traveler pickup is offered
    Complimentary Pick Up/ Drop Off in KL/PJ hotels
    Pick up time at 7 am
    Departure Time
    7:00 AM
    • Local Lunch
    • Driver/guide
    • Hotel pickup and drop-off by private vehicle
    • Boat Ride to Orang Utan Island Tour at Bukit Merah Laketown Resort
    • Entry/Admission - Bukit Merah Orang Utan Island Foundation
    • Personal Insurance/Expenses
    • Tips to Driver/Guide
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    Additional Info
    • Confirmation will be received at time of booking
    • Children must be accompanied by an adult
    • Subject to favorable weather conditions. Due to very dry season (No Rain) and very shallow water, the Boat Ride to Orang Utan Island may be cancelled by Bukit Merah resort. In light of this, we will replace Orang Utan Tour with Firefly Tour.
    • Activities are subject to weather condition, and may be re-organised to best meet operational situation
    • Not wheelchair accessible
    • Stroller accessible
    • Infants must sit on laps
    • Most travelers can participate
    • This tour/activity will have a maximum of 14 travelers
    Cancellation Policy
    For a full refund, cancel at least 24 hours in advance of the start date of the experience.
    Traveller rating
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    • English
    Only done half of what they listed in the list of inclusions; we only did the chinese temple and orangutan island- we didn't get to do the guided tour of Ipoh and concubine alley. The car window lever was broken off completely and so wasn't operational, the driver was sick and
    Read more
    Response from Kw F, General Manager at Bukit Merah Orang Utan Island Tour and Ipoh from Kuala Lumpur
    Responded 15 Jul 2019
    Hi Ms Lacuone, Hope you are doing very well. It came to my understanding that you seek for a “Full Refund” 2 weeks after your Tour Day. We are sorry that we cannot obliged to your request. We have cross examined Mr Vj (your driver cum guide for that day). He is a very patient man and has more than 12 years of experience. You can read his reviews on the following : https://www.tripadvisor.com.my/Attraction_Review-g298570-d1736772-Reviews-Shajasa_Travel_and_Private_Day_Tours-Kuala_Lumpur_Wilayah_Persekutuan.html Below is the excerpts from him: He was not sick on that day and the total travelling time on the road 2 ways from kuala lumpur to orang utan Island foundation is about 7 hours (two and fro - 680 km; excluding 2 and half to 3 hours activities). We offer a driver cum guide which means only when you reach your places of activities for e.g Orang Utan Island Foundation, then the Orang Utan Island Foundation will provide a guide to you which they did. As for Ipoh Concubine lane, after your Lunch in Ipoh, at 1.30 pm, there is a 45 minutes time for you to “explore on your own”. Also, the vehicle that we use for your tours is the 2017 Toyota Innova 2.0 MPV 7 seater which is deemed the safest and most comfortable vehicle for the Malaysia roads for tours assignments and perhaps Mr VJ centralised lock it for safety reasons while travelling on the road. I write to you with regrets that perhaps if there had been much miscommunications between Mr VJ and you on the day of your tour; I apologize if we have caused you any inconvenience. We can offer you a complimentary Airport Transfer as goodwill should you visit Malaysia again but for full refund, it is impassable for us. Lastly, thank you for your kind visit and my best wishes to you. Regards Foo (+6012 – 3489 326)
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    About the operator

    This experience only has a few reviews, but you can read what other travellers have to say about the operator.

    By: Shajasa Travel and Private Day Tours
    164 reviews
    Portland, Oregon
    guide was very good. batu caves very impressive. elephant sanctuary not so much
    good day out but i was expecting to see something closer to a sanctuary and less of what i actually saw which was
    Read more
    Yes to all !!
    Again we had a great guide who took us for a half day tour, first the caves which are really amazing and the steps
    Read more
    Sarah D
    Fantastic experience
    Went with our children (9 and 11rs) we all really enjoyed the tour. The monkeys and fireflies were the
    Read more
    London, United Kingdom
    A fun and unique experience!
    My boyfriend and I thoroughly enjoyed our Batu Caves and firefly cruise experience with Shajasa Travel. Our guide
    Read more
    good to see, great for kids to see the elephants
    I highly recommend this trip especially if you are travelling with kids. the batu caves are interesting, the
    Read more
    Excellent Tour
    We took the tour to Genting highlands and Bukit Tinggi. I was with my 60+ year old parents. We had a blast. Our
    Read more
    Stephen W
    Great day out
    Not normally ones for tours but we were limited with time and did not want to lose time getting to the two places
    Read more
    Best tour with the best tour guide ever!!!!
    We were picked up on time and driven safely to our destinations which were absolutely brilliant!! Gosh the climb
    Read more
    Singapore, Singapore
    JPO is a heaven for branded goodaholic.The food court is also clean and well maintain and most of the stall owners
    Read more
    Melbourne, Australia
    Worst day tour we have ever done
    Only done half of what they listed in the list of inclusions; we only did the chinese temple and orangutan island-
    Read more
    San Diego, California
    Best day + Best deal
    I traveled to KL on a whim during a visit to Singapore. I figured since KL was only a hour flight away, I should
    Read more
    Hong Kong, China
    Enjoyable tour - Loved it!
    My husband and I took the tour this Sat. Ultimately it was just 2 of us in a quite large car, so we got a private
    Read more
    Megan S
    Fantastic exploration of Kuala Lumpur and surrounding states
    This was a massive day. Our tour guide VJ was incredibly knowledgeable and warm and welcoming. He went out of his
    Read more
    Belfast, United Kingdom
    Lovely trip
    Our guide was excellent the monkeys were great so friendly eating out of your hand and so gentle the fireflys,
    Read more
    julie b
    Leicestershire, United Kingdom
    Enjoyable afternoon
    This was one of those trips u have to do when visiting KL the steps are steep but you can go slowly and take a
    Read more
    Key Details
    • Duration: 10h
    • Mobile Ticket Accepted
    • Instant confirmation
    • Hotel Pickup
    • Languages Offered: English
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