Terrible Very basic like a cafe in the sky no alcohol is served buffet is basic service non existent no atmosphere not sure what else to say about this place one of the worst places ever gone for dinner could not wait to leave was perhaps best experience

Terrible and very dangerous experience with almost no safety concerns from the team. Only 30 second training to go on an off road experience. The description should mention that it’s not suitable for inexperienced drivers. Plus, it took them over 30minutes to find our pre-paid booking.

We had a wonderful day with our driver Kris. We were able to customize the entire day with some great input from him. Kris answered our many questions and shared a lot about living in Malaysia. We enjoyed his stories and humour while also seeing many sights on the island. It was like visiting with a longtime friend. It was a most enjoyable day.

Our guide Kim was fantastic who looked after us on our day trip to see the Orangutans and wildlife on this typical monsoon rainy afternoon in Sarawak Walking thru the rain forest was an experience and seeing these animals in safe surroundings was 5 Star ⭐️ We were mesmerized for 2 hours watching and being told about the animals and history of the venue The venue is a tad tired in some areas and decking & seating was broken which does need some TLC but never the less the object was completed in seeing these animals Great day for animal lovers

Munir was a fantastic host as we explored the food and culture of Kuala Lumpur. We explored places we would never have found on our own and sampled lovely food from various stalls/ restaurants, which were really authentic.

A great way to tour the mangroves. We saw a great variety of wildlife including sea otters. The boat could go fast at times which was very fun.

I was expecting a small group with explanations , the group was just us 2 friends, with little history . The driver was courteous and safe. Did not know that tickets to twin towers had to b booked several days in ad

This was a terrible experience. We booked this tour after reading the excellent reviews. When we arrived at the cruise terminal after leaving the ship there was nobody with a sign with our names on it. It took us 20 minutes to find our ‘guide’. Turns out that he was only a taxi driver. So we set off in a private car with a driver who, it became immediately apparent had poor English and told us he had been given instructions to take us to 4 places. After five minutes we said we wanted to cancel this booking and get a full refund as it was clearly unsuitable and it was not what we were expecting. The driver contacted the agent who refused our refund request as it stated in the fine print ‘that there was no guide only a driver provided’ - in spite of being charged €106! The driver also took a selfie picture in the car without asking our permission to be in it. While the lesson learned here is to fully see what you are getting beyond just reading the reviews, it feels very sharp practice to hide behind T&C’s to take our money. We subsequently appealed to Viator who couldn’t redress our specific issues. This listing ‘as a tour’ is wholly misrepresentative and is just a taxi ride. Beware.

This tour was absolutely amazing! The ride in the river and then the open sea was really refreshing! And we got to see a few different things along the way as well. The Bat caves were closed and under maintenance when we visited because of the high tides and the tour guide told us it will take almost 3-4 months for it to be fixed. If that is something you’d want to do then check with the tour provider before you pay and confirm. Me and my friend really enjoyed it still!

It was a really nice trip and I loved the Batu Caves. It's very colourful and beautiful with so many monkeys following you around.

Such a great trip, from the early morning hotel pick up and drive with Alwin which was smooth and comfortable through to the expert help with our expert bird guide it was a great day out and totally worth the early morning start and price. We picked up 29 new bird species which was great, but an additional highlight for me was hearing gibbons amongst the bird and insect calls. Top day trip.

Aris our tour guide made the experience 100 times better, he gave us so much information about the Malaysian history. The views were also a thing to remember.

The car was the most uncomfortable car I have ever been in. We felt every bump. It certainly was not worth $321 AUD. You are better off hiring a private car or even calling grab would be a quater of the price to SEE KL BY NIGHT??

We visited Mari Mari on an excursion from our ship. Mari Mari Cultural Village has a collection of huts representing 5 of the tribes of Borneo. Each hut is stocked with items you would find in the represented village. Outside each hut we received a food or drink that would have been made in the village. I didn't get our guide's name, but he was awesome! After touring all the huts we gathered in a large tent were we got to watch dances from the five tribes. Very cool! I highly recommend visiting Mari Mari.

It was raining but nevertheless the trip was very good and safe. The guide and driver Alwin was very nice and helpful. It was supposed to be a group trip but at the end, I went alone.