9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum
4.9
LIKELY TO SELL OUT*

9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum

By City Tales Sightseeing & Private Tours
Recommended by 96% of travellers
96% of reviewers gave this product a bubble rating of 4 or higher.
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To learn about one of the darkest days in New York City history, many travelers visit the 9/11 Memorial, but to really understand these events, you need tour the hallowed grounds with a guide. On this 9/11 Memorial and Ground Zero walking tour, join your native New Yorker guide to hear about the devastating events. Highlights include stops at St. Paul's Church and the FDNY Memorial, strolling Wall Street, and an optional visit to the 9/11 Museum.
Lowest price guaranteeReserve now & pay laterFree cancellation

Ages 4-99, max of 25 per group
Duration: 2h
Start time: Check availability
Mobile ticket
Live guide: English
More

Highlights
  • Learn about the tragic history of September 11 on a Ground Zero walking tour
  • Easily fit the tour in your schedule, with two departure times offered daily
  • Just enjoy a tour, or upgrade with 9/11 Museum tickets for a full experience
  • Meet-up in front of St. Paul's Church, steps from the Fulton Street subway

  • Local guide
  • Museum Ticket included ONLY when booking Tour Option: Walking Tour and Museum Ticket
  • Entry/Admission - The National 9/11 Memorial & Museum
What's not included
  • Does NOT include entry to One World Observatory.
  • Hotel pickup and drop-off
  • Gratuity for the guide is not included but greatly appreciated.
  • Museum Ticket NOT INCLUDED UNLESS Tour Option Walking Tour and Museum Ticket selected at booking.


Start:
  • 209 Broadway, New York, NY 10007, USA
    ***** MEETING POINT: At the Bell INSIDE the churchyard behind the chapel. ***** ONLY If the churchyard is closed please meet your guide at the corner of Broadway and Fulton Street. ***** WE DO NOT RECOMMEND MESSAGING FOR HELP FINDING THE GUIDE. Please call as early as possible so we can help.
End:
  • 9/11 Memorial Pools, 180 Greenwich St, New York, NY 10007, USA
    Tour ends on the 9/11 Memorial Plaza near the reflecting pools.

  • Wheelchair accessible
  • Pushchair accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 13616P6

  • Confirmation will be received at time of booking
  • IMPORTANT INFORMATION: PLEASE READ TO PREPARE FOR YOUR VISIT
  • Entrance to the 9/11 Memorial is incuded for all guests.
  • Museum admission ONLY included for Tour Option: WALKING TOUR WITH MUSEUM TICKET.
  • Most travellers can participate
  • Walking tour takes place before the museum entry and is approximately 2 hours.
  • For visitors entering the museum the average museum visit takes approximately 1.5 to 2 additional hours, depending on your pace. Please plan your schedule accordingly.
  • Guide does not enter 9/11 Museum, if chosen this portion of the visit is self guided.
  • Tour departs promptly as scheduled. In order not to disrupt the visit and preserve our guest experience we cannot coordinate with the guide for late parties to join the tour in progress.
  • FOR IMMEIDATE ASSISTANCE WE DO NOT RECOMMEND USING THE MESSAGING SYSTEM AS THERE MAY BE A DELAY IN DELIVERY.
  • For help reaching the meeting point please call the number on this voucher as early as possible so we can provide direction
  • NO REFUNDS ISSUED FOR MISSING THE TOUR FOR ANY REASON
  • This tour/activity will have a maximum of 25 travellers

  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 13616P6

From
£85.87
per adult
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Itinerary
  • 209 Broadway, New York, NY 10007, USA
    ***** MEETING POINT: At the Bell INSIDE the churchyard behind the chapel. ***** ONLY If the churchyard is closed please meet your guide at the corner of Broadway and Fulton Street. ***** WE DO NOT RECOMMEND MESSAGING FOR HELP FINDING THE GUIDE. Please call as early as possible so we can help.
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  • 180 Greenwich St, New York, NY 10007, USA
    Tour ends on the 9/11 Memorial Plaza near the reflecting pools.
About the operator
Don’t take it from us – here’s what people have to say about this operator:
  • City Tales Sightseeing & Private Tours
    4.8 of 5 bubbles730
    United States
    Joined in December 2014
  • AdvtrTrvlr
    0 contributions
    5.0 of 5 bubbles
    Must see when in New York City
    We were in New York City for Christmas week and hit all the major sites. We took the ferry over to liberty Island and spent a couple hours going through the museum and walking around the island. Definitely something that you want to see them plan for enough time. From there, the ferry takes you to Ellis Island. There is way more to do Ellis Island than we had ever imagined. We spent about three hours going through the history and museum sections of Ellis Island, and still did not see a large portion of the exhibits. Depending on your interest level of history, you could plan to spend a good half a day or longer here. I had no idea that there was so much history and so much to see on Ellis Island
    Written 13 March 2025
  • brwnsgr84
    0 contributions
    4.0 of 5 bubbles
    Great time very informative
    Enjoyed it. Saw everything i wanted to. Wasn't rushed. Our guide Nikola was very informative. Great way to see the statue of liberty and Ellis Island
    Written 5 March 2025
  • butl2023
    0 contributions
    4.0 of 5 bubbles
    It took forever, but it was cool
    It was very cool, but there’s like five layers of security like one security for everything seagulls attack you for having a piece of food out and the drum place final part is the lines in the boat wide is like five hours
    Written 4 February 2025
  • Q3201DNfionad
    0 contributions
    5.0 of 5 bubbles
    Fantastic day
    amazing tour host and trip. Loved it. Had a great day. Was an extremely cold day , chill factor - 20 but our tour guide was excellent so we braved outside to listen to him and then he kindly took photos for us to remember our great day . Thank you
    Written 24 January 2025
  • TashaT440
    0 contributions
    4.0 of 5 bubbles
    Statue of Liberty tour
    I found a great deal on Groupon for this guided tour during our visit for the new year. About four of us went for about $55 which was a good deal I thought. It was a guided boat tour to Ellis Island and the Statue of Liberty. It was very cold and windy due to the fact of the time of year plus we were right on the water we almost froze to death while waiting in line, lol. The tour guide which was the captain of the boat was very nice and explaining everything as we rode along and he made sure that both sides of passengers got a chance to view the Statue of Liberty and take plenty of pictures and videos he did a very good job explaining he was very hospitable and nice to everybody. Even though it was freezing we were glad to get on the boat which we chose to sit on the bottom as they had a refreshment stand on the bottom that included hot chocolate drinks and warm fresh pop popcorn
    Written 11 January 2025
  • jaykY4486WT
    0 contributions
    5.0 of 5 bubbles
    Enlightening
    The experience was amazing. I enjoyed all the background information that the guide shared. Seeing what everyone had to go through to enter America was very enlightening.
    Written 3 January 2025
  • Deri-Anne B
    0 contributions
    5.0 of 5 bubbles
    Very informative tour
    Absolutely fantastic tour….our guide Mike was incredibly knowledgeable with a great sense of humour. We also loved how he was conscious of other people enjoying the sites. A true gentleman! Didn’t feel rushed at all and had plenty time to explore on our own too and take lots of photos. Highly recommend.
    Written 13 December 2024
  • angie9842
    0 contributions
    5.0 of 5 bubbles
    Once in a lifetime moment!
    We went a few days before the Macy’s day parade and it was LIFE altering! A marching band from Jonesboro GA ( who was in the parade) came over to play at the base of the statue …(unbeknownst to us) . It felt like a movie !! So patriotic…
    Written 27 November 2024
  • F6495JElaurat
    0 contributions
    1.0 of 5 bubbles
    Improper, and let down.
    Our tour guide acted like he didn’t really care about us. He would walk super far away and then realize that he left us behind. His outfit was not a good first impression and when we went through security he took his belt off and didn’t put it on till we got on the boat, his pants were falling down. He did a presentation in the museum and he had previously told us he would not be able to talk about anything in the museum but it looks like he broke that rule. We were not informed that it would be a personal tour and were a little bit upset. He didn’t know where the exit to security and where restrooms were.
    Written 23 November 2024
  • FellowTraveler681874
    0 contributions
    5.0 of 5 bubbles
    Ellis Island and Statue of Liberty
    Very inspirational - learned things we never knew. Our guide, Daniel, was knowledgeable and entertaining. Well worth the time!
    Written 3 November 2024
  • deborahsK7680HP
    0 contributions
    5.0 of 5 bubbles
    Lady Liberty Does Not Disappoint!
    Cece met us at the meeting point and was very helpful. Then Marley was our guide. We were looking so forward to this excursion and were not disappointed. We learned a lot and since our guide was from the area she was able to add extra bits of info along the way. The Statue is as pretty as I had imagined, we did not go up inside, but the workmanship was extraordinary. At Ellis Island we experience such a reverence for what the immigrants of the time experienced.
    Written 18 October 2024
  • Guide51855078877
    0 contributions
    5.0 of 5 bubbles
    Would go again
    A wonderful day with a witty and funny guide the meeting point was a little difficult as I use an electric wheelchair and I couldn’t find the meeting point but got there in the end. The guide was full of knowledge and that made it special. The weather was perfect and the boat trip was perfect thanks for a wonderful day
    Written 4 October 2024
  • Leprof15
    0 contributions
    5.0 of 5 bubbles
    "Get oudda he-yah!"
    Having been to Statue of Liberty and Ellis Island multiple times, this is the first time with a guide. Jimmy Hoffman (chicken man) was beyond knowledgeable as well as entertaining and personable. Five ⭐all the way!
    Written 18 September 2024
  • S7630SQjonathanf
    0 contributions
    5.0 of 5 bubbles
    Great tour
    Great your Sara did a wonderful job and leads great tour with fun, enthusiastic knowledge she was awesome and lead the group with great passion and energy
    Written 4 September 2024
  • 299leed
    0 contributions
    5.0 of 5 bubbles
    Amazing tour of Ellis and Liberty Island
    We had the most amazing day with Joseph as our guide! He was funny, informative, and welcoming. We learnt such a lot. We loved how friendly he was but also the tips he gave us for getting around quickly. Super helpful. We’d definitely use him as our guide again, Thankyou!
    Written 2 September 2024
See all 730 reviews
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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4.9
4.9 of 5 bubbles193 reviews
Excellent
182
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4
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3
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1
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3

TRAVELwTEENS
Florida4 contributions
5.0 of 5 bubbles
Dec 2022
Interesting tour covering lots of ground relevant to 9-11 including old and new architecture, monuments, churches, stories about the first responders, personal accounts of loved ones lost. It was a very cold day but we wore lots of layers and the walking kept us warm as did some time spent indoors touring the Oculus. The tour guide was knowledgeable and friendly. My 15 year old son was very engaged by the guide, the memorial tour and the 9-11 Museum, which we visited directly afterwards. He said it was the highlight of the NYC trip. We took the 12.30 pm memorial tour which finished around 2 pm. We had booked 3 pm tickets for the 9-11 Museum however the security line to enter was very long so our time in the Museum was cut short (less than 2 hours, as it closes at 5 pm). My son was disappointed that we didn't get to finish looking at the interactive exhibition (which was sombre but touching). If you are visiting NYC during peak tourist times, suggest booking this memorial tour in the morning to allow at least 2 hours for the Museum. Also, eat before hand as we found it difficult to find a decent quick meal nearby. Finally, allow plenty of time for travel, it took longer than expected to navigate traffic into the area.
Written 4 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

HNWF
6 contributions
5.0 of 5 bubbles
Jul 2023 • Family
Absolutely superb. Not only for me with all the stories, anecdotes and history for the US but also incredibly engaging for two teenage/adult boys who are not easily engaged over 2 hours of listening but hung in Jim’s every word. Completely entertained and enlightened. Really impactful tour on so many levels. Would highly recommend.
Written 3 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Margaret M
1 contribution
5.0 of 5 bubbles
Jul 2022
Our guide, Jim, made his tour of Ground Zero informative and entertaining. He has personal memories of the 9/11 attack and a deep knowledge of New York City. He was able to answer questions off the cuff. He gave just the right amount of information and time to absorb it. He kept us engaged and entertained from the first minute to the last.
I highly recommend City Tales Sightseeing to anyone who wants to get a pretty complete understanding of the history of the site.
Written 13 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

255100Max
Melbourne, Australia131 contributions
5.0 of 5 bubbles
May 2024 • Couples
It was a 4 hour tour but it was definitely worth it. Our guide was very knowledgeable, and he covered every possible aspect of the occurrences of 9/11. It was a long talk and I think some seating should have been available for the less mobile people. However, we proceeded on to the Museum which was outstanding. We spent about 2 and a half hours there but only saw a fraction of it. Congratulations to the organisers who have done a wonderful job with the museum. We had a memorable day, and the sun really shone upon us, with a clear blue clarity and the blessed warmth of 26 degrees!
Written 19 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

brettnjess
Melbourne, Australia1,557 contributions
5.0 of 5 bubbles
We had Marc, a knowledgeable New Yorker from Brooklyn. We met up with him at the steps to Saint Paul’s Chapel… we went to different sights where he explained to us what happened in the area… I would recommend people do this tour prior to entering the memorial. It helps to understand what happened on that terrible day.
Written 22 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Maureen K
Toledo, OH30 contributions
3.0 of 5 bubbles
Nov 2022
While our guide was knowledgeable, it was very difficult to hear him. Need headsets. And he had a notebook full of photos, that were difficult to view as he panned the group . It was an outdoor tour, and some in our group were not dressed warm enough ( it was a 50 degree day) so the tour guide followed their lead, and most of tour was indoors. We spent most of our time inside at Brookfield Place and the Oculus, and the guide pointed out the highlights from a window. Not my favorite tour.
Written 25 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

NYC traveler
New Jersey2 contributions
5.0 of 5 bubbles
Jun 2022
Jim! Many thanks to GetYourGuide for hitting every mark on an experience like no other. If you want facts, figures, and historical context delivered by New York's #1 Guide service, book this tour. Yes, our tour guide was that good. Our experience was on-time to the minute (military precision without the drill sergeant) delivered by a personal, passionate, caring group leader. This most valuable use of time connects sights with engaging stories to better understand all that is around is in and near the 9/11 Memorial. Thank you GetYourGuide for easing the process to book and enjoy an epic New York experience; you did not disappoint. Jim - our family is grateful for your good nature, humility, and attempts at humor (wait, you really are funny). Simply stated, you're the best! Many sincere thanks, Jersey travelers with family first-timers in tow.
Written 27 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Charles W
11 contributions
5.0 of 5 bubbles
Apr 2022 • Couples
Jim was a GREAT guide! He shared such wonderful perspectives, as well as personal experience about this terrible tragedy. The tour and Jim’s commentary also reinforced the resilience and resolve of New Yorkers to rebuild and create a moving memorial site to honor the victims.

Jim also provided some very interesting history of New York’s founding, along with humor at the appropriate times.

I would definitely recommend this tour!

My only suggestion is that you bring cash to tip. Jim doesn’t do Venmo and I didn’t have any cash to provide him a tip to thank him with a liitle financial gratitude.
Written 3 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Melanie L
16 contributions
5.0 of 5 bubbles
Nov 2021
My 14 year-old daughter and I took a tour with Debbie Mason, and she was absolutely phenomenal. Such incredible knowledge about the history of NYC, especially the events of 9/11. And she was extremely generous with sharing personal, and painful stories about the 9/11 tragedy. This, combined with her sense of humor, made for a really valuable, memorable, and informative tour. My daughter and I both learned so much in the two short hours, and could have followed Debbie around the city all day with her knowledge, heart, and humor.
Written 29 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nancy M
Waukesha, Wisconsin, United States5 contributions
5.0 of 5 bubbles
Nov 2021
This was a tour given by Marc Landrum. He had us feel like we were all New Yorkers who had lived through that awful day. The impact on the rescue workers, especially the fire department personnel, was devastating. He really made us feel as though we were walking on sacred ground when we were viewing the memorial reflecting pool and the trees. He also told us of the resilience of New Yorkers and the tribute that they created for those that perished. Great tour!
Written 7 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.

9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum provided by City Tales Sightseeing & Private Tours

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