We completely lucked out having Allan France as our tour guide, he was funny, engaging, knowledgeable and helpful.
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Where to begin? Firstly it's inconvenient to only have one place to redeem the Sightseeing Pass for the tour (unless you're already in the centre of Manhattan). Secondly, the location of where to redeem it had changed! Many websites were outdated and gave the wrong...More
For many years we always wanted to do a Double Decker tour in downtown Manhattan. On this trip we finally did it were totally pleased with the entire experience., Riding on the bus top deck we were really able to get a great view of...More
It was my first time getting in the GrayLine Bus Tour! The bus guide did an EXCELLENT presentation and job! His name is ALLAN FRANCE! He knew what he was talking about, showed experience, knowledge and interest on what he was doing and sharing with...More
Dear Cynthiacruz67: Thank you for your review of our bus tours. While we strive to provide all of our guest with safe and pleasant experience, we know that we don't always hit the mark. However, comments like yours always let us know when we get...More
Very poor service. Began with Problem with the vouchers. We had a group of 18. The agents said they would get ya on a bus together but then seated us on the bottom of the bus. We had specific reservations for the day so this...More
Thank you for taking the time to comment on our tours. We strive to provide a safe and pleasant experience for all of our customers, and while we may not always hit the mark, it's reviews like yours that help us to pinpoint weak points...More