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New York Arrival Skip-the-Line Shuttle Transfer: Airport to Hotel

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    What to Expect
    Simply book your ride and share spacious shuttles with other travelers. Your driver may make a few stops along the way to your hotel to drop off fellow passengers. Choose from JFK, EWR or LGA at checkout for an easy transfer to your Manhattan hotel.
    Enjoy TripAdvisor / Viator Exclusive Skip-the-Line service at JFK Terminal 4 between 11am-7pm EST. 
    Don't forget your return transfer or choose the roundtrip option for a worry free trip!
    Please note: this arrival transfer is valid for travel to MANHATTAN HOTELS only. It does not provide transport to private residences, destinations in New Jersey, Brooklyn, Bronx, Queens, Staten Island, bus stations, train stations or any other airports not listed above.
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    Reviews (1,335)
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    1 - 5 of 33 reviews
    Reviewed 3 days ago via mobile

    I waited for over an hour for pick up text but to no avail. I didn't even know where to go to get picked up. This was my first visit to NY and it started out bad. I gave up and paid a taxi $80...More

    Date of experience: August 2019
    Thank Cheryl R
    SuperShuttle_SMCC, Manager at Super Shuttle, responded to this reviewResponded 3 days ago

    Hi Cheryl, we're sorry to learn about the troubles. We send an email confirmation with detailed instructions for checking in and provide text updates, too, if you opt in. We're pleased to learn your return was great, as we expect this with all our reserved...More

    Reviewed 4 days ago via mobile

    Waited 45 minutes for pick up .... others waited an hour. Took over an hour for drop off. 2 hours to get to Manhattan after landing at JFK .....would not recommend.

    Date of experience: August 2019
    Thank barry b
    SuperShuttle_SMCC, Manager at Super Shuttle, responded to this reviewResponded 3 days ago

    Barry, we're sorry to learn you were not satisfied with your Shared Ride trip today. To submit a formal report, email the reservation info with feedback to socialmedia@supershuttle.net for our team to address any concerns you may have ^RH

    Reviewed 6 days ago

    Hardest part of any trip is to get from airport to hotel. So I booked a pre-paid trip from Supershuttle. Due to a luggage mixup, I missed the first shuttle, but they told me that another van would come in 45 minutes. After one hour,...More

    Date of experience: July 2019
    Thank skilleahy
    SuperShuttle_SMCC, Manager at Super Shuttle, responded to this reviewResponded 5 days ago

    Thank you for your feedback. Our team is working diligently on your case# 544101 and will follow up as soon as possible. We value your feedback to help us improve services and prevent issues in the future ^RH

    Reviewed 2 weeks ago

    Booked this through viator .Shuttle didnt show even after transportation desk rang them , getting late panic, at jfk bad airport for transport, Newark is far better with railway and public buses and coaches took 2 months to sort out to get money back but...More

    Date of experience: December 2018
    1  Thank STEPHEN J
    SuperShuttle_SMCC, Manager at Super Shuttle, responded to this reviewResponded 1 week ago

    Hi Stephen, we're deeply sorry for the troubles you encountered and we hope to have the opportunity to provide you with the timely and efficient service we're known for. Thank you for your feedback ^RH

    Reviewed 2 weeks ago via mobile

    Do not book this transfer said 40 mins to an hour when booked still on bus 2.5 hours later waste of money and time

    Date of experience: August 2019
    Thank Clint E
    SuperShuttle_SMCC, Manager at Super Shuttle, responded to this reviewResponded 1 week ago

    Clint, timely transportation is important and we're not satisfied with your experience. Submit a formal report to Customer Care by emailing the confirmation number and feedback to socialmedia@supershuttle.net and your representative will follow up soon ^RH

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    Questions & Answers
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    Otah20202
    16 May 2019|
    Answer
    Response from Judson E | Reviewed this property |
    I'd say take an Uber or Lyft ride to the Newark Airport. Don't spend time sharing rides on a van. You want to arrive at Newark fast in order to rent a room in an airport hotel and grab 40 winks before your next flight... More
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    DorsetDerekChristine
    30 April 2019|
    AnswerShow all 2 answers
    Response from russmac57 | Reviewed this property |
    No you will have to call them from service desk in that terminal
    0
    Votes
    Key Details
    • Super Shuttle SuperShuttle
    • Duration: 1h
    • Mobile Ticket Accepted
    • Instant confirmation
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