Our food was fantastic! I also love that they colored the buns red for Halloween. Our server, Nina (i believe that was her name) was AMAZING!!! She was kind, caring and funny!!

Worst Hard Rock Cafe! Just went in for a meal and chose 2x BBQ pulled pork sandwiches and 1x Swiss cheese burger. The pulled pork was cold, so we sent it back, and they returned it warmer, but it still wasn't hot. We sent it back again and thought about choosing something despite already being put off. The manager then, out of the blue, brought the sandwiches back again and said they were now hot. Unfortunately, I have no proof, but I think it was obvious they reheated the same pork 3 times, which is 100% a health hazard! Meat should be reheated properly, but it was only luke warm the second time it arrived. When it arrived initially, the outside pork was stone cold like it had just come out of the fridge. They also got the other order wrong and gave us a fried chicken burger instead of the Swiss cheese burger. I have visited Hard Rock Cafe in Milan, Hollywood, Cologne, and London, and I can't understand how the company can allow this to happen. The manager did put the bill down to 0, and we left. I'm writing this sat in Rays in the City across the street as we were so hungry. They really need to sort themselves out!

We went to Hard Rock Cafe in Atlanta for a Birthday celebration. Not impressed at all with the service or the food quality. When we were being seated there were three waitresses standing there. Once we were seated they all disappeared. One finally walked by and asked if we had been helped. We told her that they said KIKI would be out to serve us. So she went and got her. I had to ask twice for ice. We ran out of tea twice and when we asked for a refill it seemed we made her mad. If the cup is empty you would think we would want more and not have to tell her especially since we didn't even have our food yet. She took our order but didn't write it down. My husbands was wrong. Seemed she got mad at him for bringing to their attention. Then she said to him (as if he had made a mistake) "It's OK" The chicken sandwich was all breading and barely any sauce on it. I asked for more sauce and was told it would cost extra. So I asked for Mayo and was brought a squeeze bottle of Hellman's. The cheese for the nachos and pretzel was so cold it had separated. Waitress seemed as if she just didn't want to be there and we were an inconvenience. The food was definitely not the quality it should be for the prices!!! The waitress even had to get someone else to acknowledge my son's birthday. The guy that did it was super. I was very disappointed and will not eat at another Hard Rock again

From the very poorly decorated entrance with what looks like water damage to the main floor area lifting and trips hazards everywhere and then you see the main A/C system has failed and their are flexi ducting hanging from the ceilings to portable A/C in the restaurant. We was shown to our seat and given a menu and after waiting for 15 minute I dicided to go back to the entrance server desk and pick up a children’s menu for my daughter as we were never give a children menu so she could choose her meal. We did order our drinks which came 20 minutes after ordering them and then had to wait nearly 1 hour for the meal which we didn’t have starts so not sure why the meals took so long g as the restaurant was half empty during our 7 o’clock sitting. Once the meal arrive we had to asked for some cutlery after the server was more interested in try to sell us more drinks however we still had to wait over 5 minutes for the cutlery to arrive whilst our food was getting cold. The final straw was once we asked for the check we asked out the messi ball that is advertised when buying the children’s meal only to be told sorry we should of came yesterday as they have now run out. Very poor restaurant, very poor service and very disappointing food. We would advise to avoid this restaurant as all cost.

Good atmosphere, decent food, inattentive staff. After our order was delivered our server Aniyah never bothered to check if our everything was OK, which it was not. She stood by the registers and looked at me not eating while I looked at her. I eventually got a manager to come by the table but even he did not ask about the food. Come on! Do you care if your customers are satisfied or not? Two of four orders were defective, one bad tasting, the other soaked in pickle juice.

I really enjoyed the Brownie and Ice cream dessert. But, I'm never really comfortable at the Hard Rock Cafe in Downtown. I feel as though I'm being watched and monitored the whole time I'm there. Being a black female, that makes me very uneasy and uncomfortable. However, I've enjoyed the food items I've eaten there, over the last few months. I recommend they take it easy on women of color, and not be so suspicious of them. Women, after all make excellent customers.

Great kitchen, mediocre server and bar. Group of 5 of which 2 of us ordered beer, Stella and Heineken. First they came back, no Stella, ordered Miller, came back no Miller and they were switching over the Heineken. Finally, they served a Stella and informed no Heineken - no one knew wtf was going on Good news. Our food came out fast, hot and well presented - kudos to the kitchen. The others, not so much.

Stopped in for a bite after hosting an event at Southern Exchange. It has been years since I’ve been able to visit. Besides the menu, not much has changed. Servers were warm and welcoming…even though I snuck in an hour b4 closing. lol. It was pretty empty with only a few people. They were playing a mix of 90s pop/rock so the vibes were good. Very nostalgic. I got the nachos because I didn’t want anything heavy and it satisfied my cravings 100%! Be sure to stop In whenever you have time. Be sure to tell them ASH SAID IT SENT YA! #ashsaidit #hardrockcafeatl

I celebrated my birthday at Hard Rock Cafe. Loved the food, drinks, staff, and atmosphere. I LOVE this location, they always treat us like family.

I visit Hard Rocks wherever I can. This one in downtown ATL was average at best. Service was good, food was okay, but the prices were unjustified. Their 2-course / 3-course promotions on the menu were deceiving and I ended up dropping $150 for 3 people (no bar drinks). At a HRC, you ask? Really? It is true…. But, the big attraction for any HRC is their memorabilia. And this one suffered for anything outstanding or memorable. A lot of crap from the 1990’s and 2000’s music set. Very typical of newer HRCs, which this ATL one is not. Hence, my disappointment, my 3 stars, and my comment about being an average HRC. This place can, should, and needs to do better.

Terrible food. Overpriced for what you get. Service could have been better. Mainly tourist trap. Food cold, pasta dish not as pictured and just 4 thin slivers of chicken on mound of cheese pasta that looked like packaged. Not appetizing. Chicken sandwiches apparently microwaved and therefore so tough they could not be chewed. Told waitress that both of those sandwiches were tough etc. and they needed better. Her only comment was "sorry." Ate a little of bun and tomato before forgetting it. Fries were only thing worth eating. Good 20 years ago when I ate there. Was embarrassed to have suggested it. Was convenient to hotel but mistake to go go there.

spoilt by jobsworth manager who desperately needs customer service training. was there on my own chatting to some Minnesota fans at bar who asked politely since the game on tv was over and there was only them watching it if she could switch channels. Got a very stern response of no and little attempt to be in any way a good host i decided not to continue ordering and left shortly after them. I mentioned the reason to other staff and they seemed to understand so she clearly isn’t up to the job. 4 Nov.

It is my mission to visit as many Hard Rocks as I can and to pick up a shot glass at each I visit. This one is nestled right in the middle of downtown and is easily distinguishable by the big guitar outside. I wasn’t greeted as I entered but that didn’t matter since I just needed to find the Rock Shop. I was greeted by Cindy as soon as I entered. She showed me to the shot glasses and then around the store to see the sale merchandise. After I was all rung up, I realized I forgot to do something so Cindy called for help and Eric arrived. The three of us joked and laughed while they resolved the issue and both wished me well as I went to look at the memorabilia all around the cafe. I found a few pieces that interested me (Papa Roach and Megadeath). It is a small cafe but the staff was beyond compare.

The restaurant is very busy. You can find here a lot of tables but still all of them might be booked. Service friendly. Food - just good, nothing extraordinary.

Food was great! Our table hand both steaks and burgers, and everyone loved it! Highly recommend the spicy shrimp!!! Great service and music as well!