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Open Now: 09:30 - 18:00
Open today: 09:30 - 18:00
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29 Jul 2019
“Tripadvisor/Viator deserves better service than this agent.”
About
We are the local bus tour wholesaler and operator for the tour around the Rocky Mountains National Parks in Canada.more
Open Now
Hours Today: 09:30 - 18:00
Contact
323-999 36 St NE | Pacific Place Mall, Calgary, Alberta T2A 7X6, Canada
Website
+1 403-201-8525
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WESTAR TRAVEL LTD., Tours and Tickets
from US$797.60
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from US$78.12
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from US$1,843.52
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from US$1,084.30
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Reviewed 11 August 2019

When booking the tour the price was great! So opted to see the amazing Banff with WESTAR. We called to discuss the booking.The lady who answered was quite rude and not very helpful. She told us to wait untill our tour guide gets in touch...More

Date of experience: August 2019
Thank Danielle A
banffrockiestravel, Guest Relations Manager at WESTAR TRAVEL LTD.,, responded to this reviewResponded 12 August 2019

Dear Customer, Thanks for your review!As you mention the tips on tour,we describe the exclude tips on the website and need to pay for everyone on board. The admissions and meal plan should be booked 7 days before the departure date and no add on...More

Reviewed 29 July 2019

We met many wonderful people on this trip! A couple from Australia, delightful Ms. Hu from China and the Roa family from the Philippines. But all that we were introduced to complained about this "travel" agency. We agreed with them all. Traveladvisor/Viator needs to investigate...More

Date of experience: July 2019
Thank Jay W
banffrockiestravel, Manager at WESTAR TRAVEL LTD.,, responded to this reviewResponded 30 July 2019

I sincerely apologize to you and your friends! During your journey, our vehicles received regular inspections of the DOT at the Icefield Center that delayed your journey. In order to keep the follow-up travel of all tourists, we arranged the Brewster shuttle bus to send...More

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