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4 weeks ago
“Customer service second to no e”
27 Aug 2019
“First class service! I wish every chauffeur was as brilliant as Manfred!!”
About
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At the beginning of fifty and after twenty-five years in management, the career ladder felt more and more like the famous hamster wheel. Therefore, I decided to try something completely new professionally. After carefully listening to myself, I...more
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Bunsenstr. 4, 69115 Heidelberg, Baden-Wurttemberg, Germany
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A Friend in Heidelberg Tours and Tickets
from US$841.60
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Reviews (27)
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Reviewed 4 weeks ago via mobile

I contacted A Friend in Heidelberg based on the excellent trip advisor reviews. Travelling in Germany this December and was looking for a driver. Manfred went out of his was to help me navigate best options based on location, budget and timing. He phoned other...More

Date of experience: September 2019
Thank ATRT
Reviewed 27 August 2019

I cannot recommend 'A Friend in Heidelberg' enough! We were entertaining some of our very best clients over the Austrian Grand Prix and we had some rather complicated movements throughout the weekend with many last minute changes. Manfred, with pure class and professionalism was able...More

Date of experience: June 2019
Thank Molpols
Manfred P, Inhaber at A Friend in Heidelberg, responded to this reviewResponded 28 August 2019

Dear Mollie, it was a real please to work with you and your team at Clear Partners Ltd. Reacting to last minute changes is part of our jobs and how one handles them makes the difference. I appreciate that you recruited me as a player...More

Reviewed 26 August 2019

Right from the time I first contacted Manfred some months ago, he has shown such a friendly yet professional level of service as to be quite remarkable. Hereafter, when I think of our visit to Heidelberg, I’m uncertain whether my primary thought will be of...More

Date of experience: August 2019
Thank Carol G
Manfred P, Owner at A Friend in Heidelberg, responded to this reviewResponded 5 weeks ago

Dear Carol, I really enjoyed being your driver guide showing you places in Heidelberg as well as the Schwetzingen Palace with its beautiful garden. I am glad to hear that the Velotaxi of Moritz Beumer was the perfect complement to my limousine to take you...More

Reviewed 14 August 2019

“A Friend In Heidelberg" is an exceptional limousine service and the owner and chauffeur is the consummate professional. As a formerly successful businessman working for a company, he intuitively understands the needs of his customers now that he has embarked on his own enterprise. On...More

Date of experience: September 2018
Thank Rob H
Manfred P, Owner at A Friend in Heidelberg, responded to this reviewResponded 5 weeks ago

Thank you so much for taking the time to write this detailed review of my service. You know that I provide it with my heart and soul. Therefore I am even happier for what I do if it is so highly appreciated as by you....More

Reviewed 6 August 2019

Great service from Manfred, who has his vehicle fully under control, no matter which driving style and speed !! Very relaxing drive from Stuttgart to Frankfurt with a very pleasant conversation with Manfred all the way to Frankfurt. I can really recommend to have the...More

Date of experience: July 2019
Thank Christophe v
Manfred P, Owner at A Friend in Heidelberg, responded to this reviewResponded 7 August 2019

Dear Christophe, it was a real pleasure having you as my "First Officer" on the maiden voyage of "Black Pearl". I like the comparison you made: Being driven in my Mercedes S-Class limousine is like being on board a private jet :-)

Reviewed 29 July 2019 via mobile

I used today the services of ‘A Friend in Heidelberg’ to go to Frankfurt airport. I called this company because the comments/reviews it has received and was certainly not disappointed. Manfred (owner and driver) is very professional, drives very well and has a very pleasant...More

Date of experience: July 2019
Thank Nanamu
Manfred P, Owner at A Friend in Heidelberg, responded to this reviewResponded 30 July 2019

If I could rate you as my guest, I would give you 5+ stars. I very much appreciate that you have an eye for the little thing that make a difference - be it the way I care for my guests or the special amenities...More

Reviewed 22 June 2019 via mobile

I booked Manfred to meet me at Frankfurt airport. He is efficient and knowledgeable and also very friendly. He provided loads of useful information and took a detour to make sure I was oriented to the city. And then during my visit he was happy...More

Date of experience: June 2019
Thank torontojs
Manfred P, Inhaber at A Friend in Heidelberg, responded to this reviewResponded 23 June 2019

Dear Jacky, it was my pleasure to give you a quick Heidelberg drive-thru and some hints on how to avoid the crowds. I hope you will find the perfect "work-fun balance" during your stay in Heidelberg. All the best, Fred the Man

Reviewed 10 June 2019

I was traveling on business to Heidelberg with a few colleagues when we met Manfred. He gave us rides to and from the workplace for 3 days. He was always on time, delivered us safely, and seemed genuinely happy to visit with us. He gave...More

Date of experience: May 2019
Thank Laura M
Manfred P, Owner at A Friend in Heidelberg, responded to this reviewResponded 6 August 2019

Dear Laura, I was indeed happy to be your chauffeur and (driver) guide during your stay in Heidelberg. The way I define my role goes beyond just transporting people - which does not mean that I do not like the actor Jason Statham in the...More

Reviewed 9 June 2019 via mobile

Perfect trip to the hauptbahnhof, Heidelberg on an early morning on a monday. Highly recommended. Great service.

Date of experience: July 2018
1  Thank prothoma
Manfred P, Owner at A Friend in Heidelberg, responded to this reviewResponded 9 June 2019

Thank you so much. It was my pleasure having you as a guest and I am happy that everything was just fine inside the train station at that very early hour.

Reviewed 8 June 2019 via mobile

Manfred was great. It was very much like having a friend show you around. He asked enough questions to know what we might like and made perfect recommendations. He went above and beyond to make our time in Bavaria memorable. He lives his work and...More

Date of experience: June 2019
Thank AronInTexas
Manfred P, Owner at A Friend in Heidelberg, responded to this reviewResponded 9 June 2019

Being with you and Linnann was indeed like being out with friends. But next time we should get us a chauffeur so that I can participate in the wine tastings ;-) I am very happy to have heard that your self driving experience in that...More

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