Thermae 2000 - Wellness & hotel
Thermae 2000 - Wellness & hotel
Thermae 2000 - Wellness & hotel
3.5
10:00 AM - 10:30 PM
Monday
10:00 AM - 10:30 PM
Tuesday
10:00 AM - 10:30 PM
Wednesday
10:00 AM - 10:30 PM
Thursday
10:00 AM - 10:30 PM
Friday
10:00 AM - 10:30 PM
Saturday
10:00 AM - 10:30 PM
Sunday
10:00 AM - 10:30 PM
About
In het schilderachtige Zuid-Limburgse heuvelland, verscholen tussen het groen, schitteren de piramides van Thermae 2000. Na een reis door het idyllische Valkenburg aan de Geul en het trotseren van de bekende Cauberg is daar dé plek om tot rust te komen. Het viersterren Wellness Hotel Thermae 2000 beschikt over 62 hotelkamers, waaronder twee unieke piramide suites. Het thermale water (uit eigen bron) van de binnen- en buitenbaden beschikt over een bijzonder heilzame werking op lichaam en geest en nodigt uit om heerlijk te ontspannen. Bubbel in de whirpool, ervaar de natuur vanuit de uitgestrekte ligweide, geniet van het uitzicht tijdens een opgieting in de panoramasauna en laat u verrassen in één van onze restaurants.
Duration: More than 3 hours
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3.5
1,170 reviews
Excellent
337
Very good
425
Average
214
Poor
110
Terrible
84
Thomas P
3 contributions
Oct 2023 • Couples
An amazing spa with a choice of pools hot tubs , saunas and steam rooms and some very relaxing quiet rooms all set in nice countryside within walking distance of the town . Rooms were quite basic but no complaints
Written 1 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest,
Thank you so much for your wonderful words! We are so happy to hear that you had such a positive experience at our wellness. It is our mission to provide our guests with the best possible experience, and it is great to know that we have succeeded.
Your feedback motivates us and confirms that we are on the right track. We really appreciate you taking the time to share your experience. If there is ever anything we can help you with, please do not hesitate to contact us.
Thank you again for your support and confidence. We look forward to welcoming i back to us in the future!
Kind regards,
Team Thermae 2000
Written 2 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Travell44
York45 contributions
Jan 2024 • Couples
Bad customer service experience, busy facilities, wouldn't recommend to others anymore. Unfriendly staff & busy facilities
Written 29 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elodie042014
Brussels, Belgium3 contributions
Dec 2023 • Couples
The facilities of this wellness are nice. However we've been back after several years and I'm sorry to say we've been disappointed by how much crowdy it became. It is true that the end of the year must be a busy time but still the admission system should limit at a minimum. We had to queue for severals installations including the relax areas (which suits not for a wellness feeling).
Written 2 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rachel K
1 contribution
Nov 2023 • Couples
We had a wonderful overn stay at the hotel with 2 day spa access. The Sauna choices were amazing and we loved the food and the location. Also breakfast was very good, especially the local pastries and jams. We plan to return again soon. Thank you for a wonderful stay! We would love to win another overnight stay. :) We will be telling our friends about this wonderful Therme.
Written 26 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good afternoon,
Thank you very much for posting your lovely review.
And how nice to hear that you enjoyed your stay with us so much. I will pass the review on to the relevant department and who knows, maybe you will be the lucky winner :)
Hope to see you back soon.
Kind regards,
Team Thermae 2000
Written 27 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maria F
2 contributions
Nov 2023 • Couples
This place is filthy and unprofessional. The staff is really rude and they treat people as if you owe them something
There is a male waiter that tried to take advantage and he was making sexual insults and insinuations to me
I called the police to make a complain about it and instead of protecting me the police took their side and asked to leave the premises threatening me that if I don’t do they would arrest me
There is a male waiter that tried to take advantage and he was making sexual insults and insinuations to me
I called the police to make a complain about it and instead of protecting me the police took their side and asked to leave the premises threatening me that if I don’t do they would arrest me
Written 12 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Maria F,
Thank you very much for your response.
After careful consideration, we have reviewed your comments and found that some aspects of your complaint do not fully match the data we have recorded.
After carefully reviewing your complaint, we must inform you that we stand by the decision made and the reasons for it. It is important to us to ensure a safe and respectful environment for all our guests, and we take decisions regarding denials very seriously.
Hoping to have informed you sufficiently.
Kind regards,
Team Thermae 2000
Written 14 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pascale F
Brussels, Belgium2 contributions
Nov 2023 • Couples
The servi e has gone downhill since Llast came in 2017. Rude réception staff (eventhough I spoke in English, they replied in Dutch for exemple), lock of personnel in all départements, reduced breakfast hours, rélocation of the restaurant within the spa are which means you have to dîne in your bathrobe, unclear rules about naked and non naked days etc...
Written 4 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bon après-midi,
Merci beaucoup d'avoir publié vos découvertes.
Après avoir effectué une réservation, nous pouvons déterminer de quel collègue il s'agit.
Nous lui en parlerons concernant l'orientation des clients et la langue.
Concernant les journées mixtes/journées dévêtues/journées maillots de bain, tout cela est clairement indiqué sur le site.
J'espère que nous pourrons vous accueillir à nouveau dans le futur.
Cordialement,
Equipe Thermes 2000
Written 6 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anoushka3005
Amsterdam, The Netherlands235 contributions
May 2023 • Family
My husband, son and I have visited numerous European spa pools over the years and unfortunately while Thermae 2000 has great pool facilities, it doesn’t measure up overall.
This is mainly due to the high costs - the entrance fee is €43 which is ok however this does not include use of a towel, slippers/flip-flops or robe. So we had to pay €13 on top for a robe each (we fortunately had towels and slippers with us.) But ok this is made clear on the website.
What isn’t made clear is they now charge a heating cost of €2.95 per person which is only advertised at the reception. Finally the food. It’s pricey - a bowl of chicken with chips or a burger is €20. A salad is €17. A coke is €3.50.
The pools themselves are lovely, well maintained and varied but it’s not enough to return.
This is mainly due to the high costs - the entrance fee is €43 which is ok however this does not include use of a towel, slippers/flip-flops or robe. So we had to pay €13 on top for a robe each (we fortunately had towels and slippers with us.) But ok this is made clear on the website.
What isn’t made clear is they now charge a heating cost of €2.95 per person which is only advertised at the reception. Finally the food. It’s pricey - a bowl of chicken with chips or a burger is €20. A salad is €17. A coke is €3.50.
The pools themselves are lovely, well maintained and varied but it’s not enough to return.
Written 19 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear guests Anya,
Thank you for your review.
When you book on our website site, you will receive a confirmation email which also contains the explanation regarding the energy surcharge.
We also have a special energy page on our website where all this can be found.
I will share your findings regarding the prices in our catering department with the relevant department.
Hopefully until next time.
Kind regards,
Thermae 2000
Written 20 May 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anastasia
Genk, Belgium4 contributions
Oct 2022 • Couples
First of all, at the reception they were clear with every information and all the instructions we needed in the facility.
I made reservation for body massage for 25min. It was splendid! And the massage therapist, was from the begging professional, she asked me for any back pains in my every day life or injuries that she must know. After the massage, i forgot where i was, it was so good.
Second, was the foot massage 50 min. The therapist was really friendly and again professional, but she really made a nice conversation through the therapy that it wasn't like the "small talk" you have in the hairdresser. After the therapy my feet where so light, like feather and for bonus she painted my toe nails and gave me the polish i had choosen as a gift!
And last, i did the facial anti-age treatment 80 min. Omg! The therapist was the epitomy of professionalism. Because i have allergies, she was inform ing me for every product she used. Every 2 min after the use of the product she was checking how my skin was. And when she finished, my skin was like velvet! Seriously!
The facility is something magic. You clear your mind completely and of course i suggest, the night visit in the pools with those extraordinary lights.
I made reservation for body massage for 25min. It was splendid! And the massage therapist, was from the begging professional, she asked me for any back pains in my every day life or injuries that she must know. After the massage, i forgot where i was, it was so good.
Second, was the foot massage 50 min. The therapist was really friendly and again professional, but she really made a nice conversation through the therapy that it wasn't like the "small talk" you have in the hairdresser. After the therapy my feet where so light, like feather and for bonus she painted my toe nails and gave me the polish i had choosen as a gift!
And last, i did the facial anti-age treatment 80 min. Omg! The therapist was the epitomy of professionalism. Because i have allergies, she was inform ing me for every product she used. Every 2 min after the use of the product she was checking how my skin was. And when she finished, my skin was like velvet! Seriously!
The facility is something magic. You clear your mind completely and of course i suggest, the night visit in the pools with those extraordinary lights.
Written 2 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Anastasia,
Thank you so much for these kind words, they truly made us smile! :-)
We really hope to welcome you soon again, for a relaxing day at the beautiful Cauberg.
Kind regards,
Thermae 2000
Written 3 November 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charis V
1 contribution
Oct 2022 • Friends
We had an amazing time during our stay. The hotel, as well as the wellness resort and the treatments, were up to our expectations. Staff was very kind and food and drinks were on point.
Written 31 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning,
Thank you for writing a review.
We are delighted to hear that your stay was well liked. We will pass on your compliments to our staff.
We look forward to seeing you again at Thermae 2000.
Kind regards,
Thermae 2000
Written 1 November 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marius Crainic
1 contribution
Oct 2022 • Family
For more than 20 years we used to enjoy coming here (from Utrecht) about once per year- really a “favorite” of the family, enthusiastically recommending it to all our friends and colleagues. Last time however the interactions with the staff was rather unpleasant (we found them very arrogant and disrespectful). We considered it an isolated accident, so we came again this year. Again, although we really enjoyed the facilities, the interaction was really unpleasant (very briefly, as an example: the information we received at the beginning was misleading, or at least poorly communicated and, when we left, instead of acknowledging the possibility of poor communication we got some pretty arrogant comments from the workers there- of the type: “we know our rules here better than you”). We left with a very bad feeling, with one single conclusion: what’s the use of fully relaxing for 4-5 hours when, at the end, you walk away dissatisfied, disappointed, tense or even angry … ie all but what you came for (and costed you quite a lot of money and holiday time). As i mentioned, coming to this place was part of the tradition of our family, we really got attached to it, hence it is painful to say it, but here it is: we are done with it!
Written 29 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beste gast,
We waarderen uw eerlijkheid, hartelijk dank voor het delen van uw ervaring.
We hadden graag persoonlijk het gesprek met u aangegaan over uw dag bij ons, omdat we open staan voor verbetering.
Zou u ons kunnen mailen naar suggesties@thermae.nl - dan hebben we spoedig contact met elkaar.
Met vriendelijke groet, Thermae 2000
Written 29 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angelacorbitt
Belgium42 contributions
What level of room is included in the All Inclusive hotel package? What would be the cost to upgrade if necessary?
Bonjour à tous, je vous explique je vais aller au therme ce mercredi mais j’ai des cicatrices au jambes et surtout au niveaux des cuisses ce serait pour savoir si les shorts noir DOMYOS moulant serait accepté en expliquant la situation en arrivant ?
eva r
Belgium1 contribution
Acheter hier 2 entrées par Groupon pour l'anniversaire de mon mari. Lors de réservation pour samedi 10 juin par un collègue néerlandophone il m'a firme que c'est jour là le port maillots est obligatoire c'est que nous convient très bien.malentendu car on visitant le site je constate que c'est permis uniquement le mardi et le premier week-end du mois. Pourront nous changer la réservation pour un autre samedi avec le maillots obligatoire??? Merci
Hi, is the Spa accesible by public transportation? thanks !
Thermae2000
Valkenburg, The Netherlands
Hi, The spa is accessible by public transportation! Busnumber 4 will bring you to the top of the Cauberg. Across from the busstop you'll find Thermae 2000. See you soon!
Est ce que on est obligé de porter un maillot de bain dans l'espace des saunas ?
eld1969
Cheshire, England384 contributions
We are planning to visit on Saturday 27th August 2016. Whilst I realise that there is no swimwear in the sauna - can you wear a towel? Also can I bring my 12 year old daughter (just water areas)?
Thanks
nellydijst
United Kingdom36 contributions
Yes I think its for children over the age of 12 years. For dressed and undressed days for sauna, I think its better to ring up, just to make sure. The phonenumber is 00 31 43 60 92 000
22Christine2014
Liege Province, Belgium2 contributions
Peut-on aller aux thermes avec un maillot short ou faut-il un maillot de bain classique ?
Lisette C
Liege, Belgium29 contributions
Oui il faut un maillot classique mais il y a une partie maillot l'autre patrie avec les sauna est naturiste mais le mardi c'est maillot partout et l jeudi naturiste partout
J'espère que ma réponse vous convient Lisette
Tom L
Amsterdam, The Netherlands2 contributions
Hello, I am planning a nice 2 days visit with my pregnant wife. She would be about 4-5 month pregnant.
Do you receive pregnant visitors? Is there any restrictions by the hotel? Is there any special massage programs for pregnant woman?
We also want to know if March is a busy time for the spa, ideally we want to avoid the most crowded season for safety concerns.
nellydijst
United Kingdom36 contributions
yes pregnant woman are welcome, In the week it is not so busy.
In the weekend it can be crowded. We always look on google for
to know the dutch school holidays.But we always book in the week.
when you book a massage , then tell them about pregnancy.
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Claim your listingTHERMAE 2000 - WELLNESS & HOTEL: All You Need to Know BEFORE You Go (with Photos)
Frequently Asked Questions about Thermae 2000 - Wellness & hotel
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