Lovely fun trip for Halloween half term. Well organised, friendly fun filled trip on a steam train. Staff really friendly and the right amount of scary fun. Magician really entertaining too. Highly recommend! Looking forward to booking the Christmas train!

I went this past Friday and they had their Halloween Ghost Train experience. As a child trapped in an adults body, I had so much fun. Not just the ride on the steam train, but the volunteers dressed up, the music and the wonderful scenery. Highly recommend this even on a normal non themed day.

We went on The Lights Express. What a wonderful experience. It was so well decorated, inside and out, which made it so festive. The commentary, and DJ were excellent, and with the music and wristbands, that flashed along with the train lights, it was amazing. Certainly worth going on

An incredibly marvellous experience! Santa, accompanied by various characters, provided my family and I with a delightfully heart warming experience throughout our journey. Scrooge was particularly impressive, embodying different interpretations seen in films. My granddaughter, initially reserved and uninvolved with the characters, underwent a delightful change of attitude in the presence of Buddy the elf. Her face lit up, and she was laughing for the first time on the train ride, making it a truly special moment. Despite the chilly and damp weather, the interior of the train remained sufficiently heated and workers around the platform were very helpful and not at all condescending when we asked for help. I would certainly recommend this experience and look forward to returning next year.

Had an amazing time last Sunday evening. Twelve of us went and everyone raved about it afterwards. Even hard to please 12 year olds! Thoroughly recommend the train to anyone. It was so beautifully decorated.. So many of these things can be ruined by chaotic and disorganised staff who forget what the whole thing is about and get frustrated with customers when things go wrong , but not here! It was well organised and the “guards “ were friendly and well into the spirit of Xmas.. I would love to have seen this train travelling through Epping from a bridge or garden. It must have been such a lovely sight

Due to traffic and getting lost I missed the train and my family boarded without me. I got to Ongar and boarded the Santa bus which I was told wasn’t due to leave for about another hour. I explained it didn’t matter as I had missed the train anyway. These wonderful people said no problem and took me to Ongar station, sat me in a waiting room with a blazing fire where two volunteers made me a cup of tea and then filled me in on the history of the steam trains, stations and Ongar history until the train arrived and I could board it to be with my family ( who were very surprised to see me ) When we arrived back in North Weald I missed the Ongar bus but once again I was taken back on the bus to my car even though it was not due to leave for a very long time. The customer service I was given was exceptional and I’m so grateful how kindly I was treated. I believe the gentlemen that helped me are the owners. It’s so nice to know there are such lovely caring people out there. Thank you so much for the train experience and human kindness

I cannot speak highly enough of the EOR. I took my disabled father today and the very kind, attentive and excellent staff and volunteers made it a wonderful experience. Quite simply they could not do enough to make his experience a joyful one.

A very enjoyable day out. Access easy from Epping station via vintage bus. Your ticket gives you all day access allowing you to travel up and down the line as you please. The journey is, in effect, split into two. North Weald to Ongar and return and North Weald to Epping Forest and return. That does mean you have a bit of a wait at North Weald for the second part of the journey. Catering facilities are at both North Weald and Ongar, the main one being at North Weald. Likewise for gift shops. Catering more than adequate and reasonably priced. No indoor cover though so it would be less fun in a cold day. Both gift shops somewhat limited in size and range of stock. More items specific to the line would have been nice. The journey is predominantly through open countryside and provides a relaxed atmosphere. Would thoroughly recommend.

Afternoon cream tea my husband and I had an afternoon cream tea given to us as a birthday present it was the first one that they had done.We first had a vintage bus ride to the railway on arrival we got on the train went for a ride on the steam train.The staff were all friendly and very professional.On the train we were given scones jam cream and asked whether we would like tea or coffee nothing was too much trouble for the staff.We were then offered various cake options. On our journey we were offered more cream jam drinks and fruit had an amazing time looked after amazingly felt like royalty.we would highly recommend the experience. Considering it was the first time for the staff you wouldn't have known .At the end we were take on a return journey on the vintage bus .A great day and will definitely be back .Thankyou to everyone .

Myself and my 2 year old son visited for the first time for the Bluey event. He LOVED it. Everything is great so amazing to see the vintage train bus and station. Even the staff are dressed vintage. We had a great breakdown of the day, facilities and things to see. And the little ones were given bluey colouring sheet and crayons!! Thought it was a brilliant day. There were tables on the train which was great to have lunch plus picnic tables at the station for lunch time. The only negative was at time there was a bit of disorganisation. We ques waiting to get on a bus for 20 mins while 3 drivers sat inside. After someone asking we were told that bus wasn’t going anywhere for an hour and half. We had to wait a total of 40 mins for the return bus to Epping which isn’t great with the children. So lots of tears and tantrums. Apart from that great and looking at Christmas trains!