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Vancouver Island Visitor Centre

3607 Small Rd | #101, Cumberland, British Columbia V9N 3Z8, Canada
+1 855-400-2882
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Review Highlights
walking trails

very informed people they now there work they now all there is to do on vancouver island .a must... read more

Reviewed 1 week ago
Wayne C
,
Parksville, Canada
Great place

We visited and found it to have a great little gift shop and clean washrooms. It was a nice place... read more

Reviewed 4 weeks ago
TRCD
,
Toronto, Canada
via mobile
Read all 31 reviews
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Whether you are in the planning stages of your vacation or have arrived in the area and don't know where to begin, the Comox Valley's Vancouver Island Visitor Centre is your first stop to create an unforgettable vacation! The Centre also offers a fun and interactive introduction to Vancouver Island from ocean to alpine! Touch a live oyster, identify local trees or explore the region through a touch table of Vancouver Island images. Take a few fun photos of your own and enjoy free WI-Fi so you can catch up on the news at home. There are outdoor picnic tables, pet walking area and a children's play structure. There is even an e-vehicle charge point.
  • Excellent78%
  • Very good16%
  • Average6%
  • Poor0%
  • Terrible0%
Travellers talk about
“gift shop” (3 reviews)
“great stop” (2 reviews)
Open Now
All hours
Hours Today: 09:00 - 17:00
Suggested Duration: 1-2 hours
LOCATION
3607 Small Rd | #101, Cumberland, British Columbia V9N 3Z8, Canada
CONTACT
Website
+1 855-400-2882
Write a Review
Reviews (31)
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1 - 10 of 29 reviews

Reviewed 1 week ago

very informed people they now there work they now all there is to do on vancouver island .a must stop if you need help .More

Thank Wayne C
VIVC-CV, Tourism Information Counselor at Vancouver Island Visitor Centre, responded to this reviewResponded 1 week ago

Hi Wayne, Thanks for taking the time to write your feedback. We take pride in being able to help visitors with all their information needs, both here in the Comox Valley and on the Island as a whole. Drop by any time you are going...More

Reviewed 4 weeks ago via mobile

We visited and found it to have a great little gift shop and clean washrooms. It was a nice place to take a quick break.

Thank TRCD
VIVC-CV, Tourism Information Counselor at Vancouver Island Visitor Centre, responded to this reviewResponded 3 weeks ago

Thanks for dropping in to the visitor centre and taking the time to share your experience. We take pride in our clean washrooms and glad you let us know they were up to snuff! See you on your next visit.

Reviewed 6 August 2017

New information centre - great restroom facilities, gift shop and display on the area. Glad we stopped.

Thank spud0018
VIVC-CV, Visitor Information Counselor at Vancouver Island Visitor Centre, responded to this reviewResponded 3 weeks ago

Hello, thanks for taking the time to give us your feedback! We hope you enjoyed your trip to the Island and look forward to welcoming you again.

Reviewed 26 June 2017

Stopped here on the way into Courtenay to get some advice on places to see. Staff were very knowledgeable and provided some great recommendations. Displays were an added bonus.

Thank sarah_qb
VIVC-CV, Tourism Information Counsellor at Vancouver Island Visitor Centre, responded to this reviewResponded 30 June 2017

Hello Sarah, Many thanks for the kind words. I'm very glad we were able to help you with your Courtenay day trip. Drop in anytime when you are going by.

Reviewed 4 January 2017

i found myself with a 12 hr layover at the vancouver airport. Rather than sit around all day, I took a train to the last stop which was the water, to see what I could see. It just so happened that the tourism visitor center...More

2  Thank roamingreeds
VIVC-CV, Travel Counsellor at Vancouver Island Visitor Centre, responded to this reviewResponded 6 January 2017

Thank you for writing a wonderful review but I just wanted to let you know that you posted it to the wrong Visitor Centre. It should be for the Tourism Vancouver Visitor Centre on Burrard Street in Down town Vancouver. They would be thrilled to...More

Reviewed 25 September 2016 via mobile

Really helpful staff, wonderful small exhibits, nice little gift shop. Very glad I stopped in and found some off the beaten track spots to explore!More

Thank Frogbox
VIVC-CV, Tourist Information Counselor at Vancouver Island Visitor Centre, responded to this reviewResponded 8 October 2016

Hello, Thanks for visiting the Comox Valley and stopping in to see us at the Visitor Centre. Our staff prides itself on its expert local knowledge and we're so glad our advice was helpful to you in your exploring. Thank you for taking the time...More

Reviewed 5 August 2016

There's more than tourist information here. This building has beautiful displays, a playground and picnic area. The walls are adorned with First Nation's art. Watch for the entrance as you drive off the main highway into Courtenay. A Tutor Aircraft mounted in front is something...More

Thank Via_girl
Linda Y, Manager at Vancouver Island Visitor Centre, responded to this reviewResponded 12 August 2016

Thank you for taking the time to write a wonderful review for us. We do have unique and interactive displays in our exhibit gallery for everyone to enjoy. We are proud of our First Nation's art and are delighted to hear you enjoyed your trip...More

Reviewed 2 August 2016 via mobile

I think this visitor centre was the best one I have ever visited. They had areas for resting, items to buy for gifts or keep sakes, but the most interesting part of this centre was the area they setup telling you all about the local...More

Thank Vivian E
Linda Y, Manager at Vancouver Island Visitor Centre, responded to this reviewResponded 12 August 2016

We thank you for taking the time to write such a great review! Our staff are passionate about this this building and the diverse activities and attractions our area has to offer, and are delighted we were able to share that with you. For more...More

Reviewed 1 August 2016

A well-designed and staffed Visitor Centre that drew us into helpful information about the area. The museum area provides attractive, up-to-date displays focused on information and attractions of interest to travelers. The focus is on the area as it currently exists rather than on history....More

Thank Double0Seven
Linda Y, Manager at Vancouver Island Visitor Centre, responded to this reviewResponded 12 August 2016

Thank you for taking time to write such a glowing review. The team here are happy to hear you received great information on our area during your recent visit to Canada. We invite you to stay in touch and follow us on Facebook and visit...More

Reviewed 5 July 2016

Great stop-off with a very friendly staff member who helped us greatly in advising us on local walks and attractions. Easy to find and park. Small coffee machine and some food I think, but plenty of seating - we were lucky to be in fine...More

Thank blatchp
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