Reading all the reviews on the boat trip made us needlessly nervous travelling to Ko Lipe. We were picked up from our hotel and dropped off at the pier which as piers go was pretty good - beautiful sandy beach opposite and a cool breeze. I heard the toilets weren't pretty. The boat was fine with all seats facing forward in 2 rows of 3. The journey was bumpy for about 90 minutes while you're on the open sea otherwise it wasn't too bad. Not sure if there was a toilet as nobody got up. The journey was about 2hrs 30 minutes once we started (it's timetabled as 3 hours but we left about 15 minutes late and arrived 15 minutes early) The dock at Ko Lipe was no problem at all - just a few feet of walking on a floating bridge.

I would choose another company next time and had much better luck with Andaman on the way to Phi Phi. Satun Pakbara Speedboat Club made customers wait in the scorching sun for over 30 minutes when we were supposed to depart at that time. When I asked when we would board, the employee was very rude and dismissed me. Because of the 45 minute late arrival compared to the advertised arrival time, I missed the required check-in time of my flight and had to buy another ticket for 3,300 baht. Poor customer service and don’t trust their departure or arrival times at all.

We took a speedboat from Koh Muk to Koh Lipe. Firstly the boat was 15minutes late, which is fine. But then my boyfriend used the toilet on the boat, and accidently opened the door the wrong way which made the screws from the door loose. The captain on this boat started shouting at him in thai, and «you! You! You!» in english- and had an extremely threatening body language. He even came close up to him while shouting. The captains reaction and behaviour is NOT okay. My boyfriend tried to explain to the captain how this happened and apologized. The captain continued shouting, stopped the whole boat and made some of the other boat boys to try and fix the toilet door.. while still shouting and probably swearing in thai..! My boyfriend then tried to contact one of the boat boys, to say that he is sorry again- and the boat boy just ignored him without answering or looking at him. People who lose their temper like that and have that kind of behavior do not fit having the job as a captain or a boat crew. We are not gonna travel with this company again. Never experienced something like this and we have had many boat trips in Thailand during the last year. Choose Bundhaya company instead :)

Did both ways from Phuket to phi phi. One way took an hour and we were very squashed in. The way back was 20 mins late setting off but only a few of us in the boat and even with the late set off we arrived early. Different boats on each trip.