Bear Town
9:30 AM - 5:00 PM
Monday
9:30 AM - 5:00 PM
Tuesday
9:30 AM - 5:00 PM
Wednesday
9:30 AM - 2:15 PM
Thursday
9:30 AM - 2:15 PM
Friday
9:30 AM - 5:00 PM
Saturday
9:30 AM - 5:00 PM
Sunday
9:30 AM - 5:00 PM
About
Bear Town is an award-winning indoor role play venue for children aged 1-7 years. Open daily, tickets must be booked through our website for one of our three, two hour play sessions. Visitors can enjoy exclusive use of our cafe during their booked session time. With 12 unique role play areas, each more exciting than the last, Bear Town will inspire your child to broaden their personal, social and emotional development, expand their communication and language skills all the while gaining confidence and most importantly having fun. Bear Town is an award winning indoor role play which has been carefully created to help develop both gross and fine motor skills in children of all ages. Learning through play is key to all children’s development so why not come and join the fun!
Duration: 1-2 hours
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5.0
142 reviews
Excellent
123
Very good
11
Average
5
Poor
1
Terrible
2

farmerrrrr
7 contributions
Nov 2023 • Friends
First time going with my friend and her grandson and was not disappointed.
Food in cafe very reasonable and cater very well for allergens.
All staff really friendly and helpful, will definitely be going again.
Written 9 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

alicehi
Bristol, UK47 contributions
Oct 2023 • Family
Two visits in one weekend break. Staying nearby and took our twin toddlers; we all really enjoyed it! Very imaginative and impressive play areas, excellent ratios of adults/children and a pleasant and functional cafe area. Returned 2 days later because the children had enjoyed it so much. Would definitely recommend and hope to return next time we are nearby.
Written 2 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the brilliant review, it's great to read what an enjoyable time your twin toddlers had! We look forward to welcoming you back to Bear Town when you are next in the area.
Written 24 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Julie
Exeter, UK240 contributions
Sep 2023 • Family
I take my two and a half year old grandson here quite often , he loves it !
Everything it clean and well organised, I love that there are rules in place regarding age of children allowed to enter, etc. the staff are lovely, my only little niggle is the garage environment, I wish there was a car at ground level rather than in the air , , it doesn't really serve any purpose as the children can't reach it or do anything with it? I see a tow truck had been added since my last visit which is good.
Written 9 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review, it's great to read what an excellent time you and your grandson have at Bear Town! We really appreciate your kind words about the Team and our new busy board. Thank you for your feedback about the car in Maggie's Motors, I will pass your comments on to the Management Team. The car does have velcro blocks for the children to build a car engine underneath, but we will of course review this. Thank you once again for the great review, and we hope to welcome you again soon!
Written 24 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

lb10
16 contributions
Aug 2023 • Family
Visited after our friends did the mud activity next door.
We booked online and as they didn’t have option for older kids I booked my daughter on as an adult (she’s 12 and clearly not interested as this is aimed at toddlers) so she could sit in the cafe while the little one plays.
When we arrived the manager was pretty stern on the fact that she wasn’t allowed on the premises. The whole encounter was extremely odd. Anyway, she let her in as a “one off”.
Unsure how parents can visit if they have kids older than 7? Very odd rule and surely it’s the parents call if they trust the child can sit in the cafe and be trusted not to play?

Anyway my son had a good time, was a little bored after an hour & 20.

It’s done very very well, details are great. Couple of toys are worn but kids don’t notice. The escape tunnel from jail was popular & the gold vault.

Cafe was good, although didn’t offer food (other than cakes and packet kids
Snacks) after 130 which was a shame. The cake & coffee was nice though!

Due to having an older child I won’t visit again. But if you’ve just got littles then it’s worth a visit.
Written 2 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to share your experience with us. It's great to read that your son had a great time and enjoyed our facilities and attention to detail. Bear Town is strictly for children from walking up to 7 years old and we do endeavor to make this as explicit as possible both on our website and booking site. We do not offer tickets or entry for children aged 8-17 years, this is to ensure a safe and secure environment for our youngest explorers. Whilst, we appreciate this does pose a challenge to some families, we have to protect our play environment for our youngest visitors. If you have any further comments please do let us know, we really do appreciate it.
Written 5 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

nikita A
1 contribution
Aug 2023 • Family
I attended the baby bears summer special with my 2 week old baby and had the best time.
Katt was so lovely and interacted so well with all the parents and babies. It’s a lovely way to meet other parents and babies. The sensory side is great getting a bag of different materials for the babies to touch, feel, smell and the stories and nursery rhymes are great too! We will be returning in September for the block of 6 weeks 👶🏼
Written 18 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to leave us such a lovely review of your Baby Bears experience, and your kind words about our session leader. We look forward to welcoming you and your little one back to Baby Bears in September!
Written 18 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Charlotte F
Witney, UK4 contributions
Aug 2023 • Family
What a lovely little setup! Our daughter has just turned 3, she absolutely loved it! (the grown ups were getting involved too and enjoying it!) Everything was so well thought out, and clean. All staff were kind and welcoming, I would definitely recommend and will be coming again!
Written 1 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for the wonderful review! We really appreciate your kind words and can't wait to welcome you back again soon!
Written 18 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Adam W
1 contribution
Jul 2023 • Family
My rating is based on the 'host' of this place. The concept of Bear Town was absolutely amazing however, the 'host' was rude.

It was NOT made clear that the cafe and toilets would not be open before our play session so we arrived early in anticipation to use the facilities. Being a wheelchair user having a toilet and safe environment for my children to play and eat was paramount (not to mention the UNICEF's rights of a child). We were refused entry upon arrival and told I had to wait 45 minutes in the car park next to a main road with my 3 year old and 18 month old as it started to rain.

Standing with me was a person who wanted some information about Bear Town and waited by the front door to ask the 'host' a question. The 'host' visibly rolled her eyes as she approached the door and quie clearly turned to a colleague to say something and as she turned back around rolled her eyes AGAIN. The person asked for a leaflet to which the 'host' sharply replied "For what?"...Quite clearly he was asking for a leaflet about Bear Town.

Apparently the café was only in operation during the play session (of which I paid £25.90 for my children to play, not eat).

At the end of the session the 'host' tried to justify her actions when we first arrived explaining they had a "mammoth" task of tidying up (most of which was already done by parents and staff during the tidy up song).

Again Bear Town was exceptional in what it had to offer children, I just think the 'host' needs to evaluate the way she interacts with her paying customers as her actions created an unwelcoming environment.
Written 24 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your thoughts on your recent visit to Bear Town. We appreciate your feedback and are glad to read that you found the concept of Bear Town amazing. We do lock the doors between session times to allow the team to clean and reset the town and a sign is displayed asking visitors to queue for the next session with the start time displayed. It does state on our homepage, in the first text box that "Our cafe is available for use during your session time only", this is also mentioned in the confirmation email every booking receives. We also mention in the confirmation email that “The doors will open at the start of your booked session time” and “We are closed between sessions, resetting and cleaning”. But, we will take your feedback into consideration as we strive to improve our communication. Our team are all thoroughly trained in offering excellent customer service and our priority is always placing our visitors at the heart of what we do. We will of course investigate this incident to see if there is any further training we can offer our team, to ensure our visitors only ever have the best experience. We do hope you will consider coming back to visit us again in the future, so you can continue to enjoy the fantastic attraction on offer. If you wanted to follow this up further, please email hello@beartown.co.uk we always appreciate hearing directly from our visitors.
Written 1 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jessica
Exeter, UK27 contributions
Jul 2023 • Family
Your kids will love it! Highly recommend for little ones for a truly immersive and imaginative play area. Lovely cafe on site too! Remember you’re socks!
Written 7 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your lovely review! We look forward to welcoming you back again soon!
Written 10 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Louise H
16 contributions
Jul 2023 • Business
Hi, I am a local childminder and every so often we visit "Bear Town."
The Children get so excited when I say we are going and it never dissapoints....
A warm welcome greets you and it is explained how the session works and what you need to do...
Its clean, well organised, friendly staff, good toilet/nappy fascilities, lovely cafe/selection of food and seating.
Then its time to take your shoes off and explore down the road with mini roleplay shops around you..... all early years areas are covered within this setting... so much fun, explorationand their imagination will grow here!
Theres a cafe, builders yard, theatre, police station, bank, supermarket, home, vets, garage and a hairdressers... of which all can be accessed by little people easily.
For ages 0 to 8, as there is a small baby zone too.
Roughly 2hr session, x3 times a day.
Would highly recommend.. 5stars...
but you need to book beforehand online!
Written 6 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for fantastic review - we really appreciate your kind words and can't wait to welcome you back again soon!
Written 10 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sylvimae F
3 contributions
May 2023 • Family
Children safe to play by themselves .Very enjoyable 2 hrs spent would definitely recommend a visit and worth every penny
Written 28 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the fantastic review, we can't wait to welcome you again soon!
Written 5 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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BEAR TOWN: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Bear Town

Bear Town is open:
  • Wed - Thu 09:30 - 14:15
  • Fri - Tue 09:30 - 17:00