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Mahinatur

Closed Now: 08:00 - 18:00
Open today: 08:00 - 18:00
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Mahinatur
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Traveller Overview
  • Excellent71%
  • Very good17%
  • Average5%
  • Poor4%
  • Terrible3%
Travellers talk about
“full day tour”(10 reviews)
“rano raraku”(4 reviews)
“anakena beach”(5 reviews)
About
Mahinatur is the oldest and most experienced agency on Easter Island. We have a great team of expert local guides in local history, which will make your stay and experience unforgettable. Mahinatur offers sightseeing tours with local guides to the...more
Closed Now
Hours Today: 08:00 - 18:00
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Suggested duration: 2-3 hours
Contact
Atamu Tekena s/n | In front of Club Sandwich, Hanga Roa, Easter Island, Chile
Website
+56 32 210 0635
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Reviews (88)
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All reviews full day tour rano raraku anakena beach magical place rapa nui tour company easter island rodrigo stops driver han highlights language information trek sites questions
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1 - 10 of 33 reviews
Reviewed 2 weeks ago via mobile

Tour with less stops than we paid for and language barriers. We took the full day tour for 40000 CLP and, in nice words, it was a huge disappointment. The guide only spoke poor English and we had to help her find the words (or...More

Thank Claudia Z
Reviewed 4 weeks ago

Our cruise ship arrived on Oct 3 instead of Oct2 for which day the booking of a car had been made.we got our Suzuki jeep on Oct 3without any problems and they did not charge us anything for the change of date.

Review collected in partnership with this attraction
Thank aon913523553
MahinaturCM, Social Media Manager at Mahinatur, responded to this reviewResponded 2 weeks ago

Hello Bernhard, this is Oscar, I am really glad to read you had a good experience with our car rental service! We hope you enjoyed the island and refer your friends and family when they pay a visit over here. Take care!

Reviewed 23 March 2018 via mobile

The snorkeling trip I booked with them was good. Unfortunately the horseback riding trip not. It was not very organized. When we arrived she just started to catch the horses and get them ready. The guide didn’t speak English. The horses we not very well...More

Thank Tlaudia G
MahinaturCM, Social Media Manager at Mahinatur, responded to this reviewResponded 2 April 2018

Hello Tlaudia, thank you so much for the review, we would like to apologize for any inconvenient you experienced during your trip. Mahinatur is a tour operator, and the snorkeling and horseback riding are given by third-party companies, so we cannot make sure they offer...More

Reviewed 12 January 2018

My son and I took two tours with them on December 26th and 27th. Day one was with Han and our driver Rodrigo and was a truly magical day. Han was so passionate about the history of the Moai and so enthusiatic about sharing his...More

Thank retaxus
MahinaturCM, Social Media Manager at Mahinatur, responded to this reviewResponded 16 January 2018

Hello Retaxus, first of all we would like to thank you for your comment and for sharing your experience with our company. That kind of situations are important and make us be aware of the needs our guides and drivers have. We would like to...More

Reviewed 1 January 2018

We did 6 tours with this company. The vans were new and clean and the destinations were fantastic. The guide for 4 of our trips had an excellent knowledge of.the mythology and oral history but his English wasn’t good and his narration was convoluted. Our...More

Thank Antechinus747
MahinaturCM, Social Media Manager at Mahinatur, responded to this reviewResponded 8 January 2018

Hello Antechinus747, thanks for your comment and feedback about your experience with our excursions and tour guides. We are aware of our guides' knowledge of the history and mythology, and also of their non-proficient / accurate use of the English language, which is not their...More

Reviewed 1 January 2018 via mobile

We didnt pick Mahinatur, as it was a sub contractor for a larger Chile itinerary, but they were overall excellent. One full-day tour and two half day tours, plus transfers to airport. Highlights of the company was our full day guide Han, and Rodrigo the...More

1  Thank ArchbishopofKrejci
MahinaturCM, Social Media Manager at Mahinatur, responded to this reviewResponded 8 January 2018

Hi ArchbishopofKrejci! Thanks a lot for your review, it'll help us know how to serve our guests with limited mobility next time, as well as congratulate Hanga for the good work. We wish everyone had the same behaviour and sense of service in those situations...More

Reviewed 13 November 2017

I did one half-day tour, and a full-day tour with Mahinatur. I am reviewing here the full-day tour with Rano Rakaku, Tongariki and Anakena beach. The guide we had was the BEST! I didn't get his name though (sorry! I came a few minutes late)...More

Thank Piggygoesoink
MahinaturCM, Social Media Manager at Mahinatur, responded to this reviewResponded 15 November 2017

Hello Piggygoesoink! Great review, thanks a lot for all the details and good comments about your tour guide (we are still trying to figure out who he was thou). All our tour guides are very knowledgeable about the island, its history and also tales, stories...More

Reviewed 12 November 2017

All-day tour of Rana Roku, Ahu Tongariki and Anakena beach with lunch (CLP35000, does not include National Park ticket, I paid with cash) on Easter Sunday 2017. I don’t normally do guided tours, but since I don’t drive, it was either this or risk life,...More

14  Thank SidMehlwal
MahinaturCM, Social Media Manager at Mahinatur, responded to this reviewResponded 15 November 2017

Hi, SidMehlwal, we are deeply thankful for your thorough review of your full-day excursion with our operator. We are really glad to read that you feel you made a good decision about going on a guided tour. Easter Island is a small place but it...More

Reviewed 19 August 2017

I went on their Full day tour which included the highlights such as Rano Raraku, Ahu Tonkariki (15 Moai statues standing in a row) and the Anakena Beach. The guide my group had was very knowledgeable and I never got tired listen to the stories...More

Thank Kevin S
MahinaturCM, Social Media Manager at Mahinatur, responded to this reviewResponded 21 August 2017

Hi Kevin! We are really glad to read you enjoyed your full-day tour with us. It is of utter importance everybody feels comfortable and learns about the history of the Island. In that respect, our excursions are mainly archaeological, focusing on the statues, platforms, and...More

Reviewed 6 August 2017

I did a full day tour and two half day tours - one morning and one afternoon. All the guides were knowledgeable and the drivers as well as the guides very personable. Their English was excellent. On the full day tour the driver had a...More

Thank ArthurC448
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