Royal Rentals
Royal Rentals
3
4WD, ATV & Off-Road ToursEquipment Hire
9:00 AM - 10:00 PM
Monday
9:00 AM - 10:00 PM
Tuesday
9:00 AM - 10:00 PM
Wednesday
9:00 AM - 10:00 PM
Thursday
9:00 AM - 10:00 PM
Friday
9:00 AM - 10:00 PM
Saturday
9:00 AM - 10:00 PM
Sunday
9:00 AM - 10:00 PM
About
Join the ultimate 4x4 experience on the exciting Jeep Safari Tour on West and East Crete with Royal Rent a Car! Discover the real beauty of wild nature of Crete in our wonderful off-road voyage through mountains.
Agia Marina, Chania Prefecture, Greece

Suggest edits to improve what we show.
Improve this listing
Travellers talk about
(3 reviews)
(4 reviews)
(3 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
3.0
3.0 of 5 bubbles58 reviews
Excellent
25
Very good
4
Average
0
Poor
3
Terrible
26

Chows
Chows84 contributions
1.0 of 5 bubbles
Sept 2023 • Family
I rented the car from Royal Car at Lyottos Beach Hotel. The service is AWFUL! The lady at the counter is so rude and her facial expression and talking behaviour are telling you that ' you are wasting my time!' If it is time she has to off from work, she will just leave without checking the car and talking with you!
Another lady who give the car to me is also so RUDE! I just want to check more carefully. She said: WHY? WHY? WHY?
(So, be careful, taking an video of the car for every details!)
I had rent cars from many countries, also, once in Santorini. It is the only car rental make me so angry and I have to report here.
Despite of the service, the car was also wear out.
Written 24 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

magnus h
1 contribution
2.0 of 5 bubbles
Oct 2023 • Family
We rented the car from a 4 star hotell. The car was old and only manage 80km/h. But the worst was the broken air-condition. I would expect better service
Written 12 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Riccardo T
1 contribution
1.0 of 5 bubbles
Aug 2023
My wife and I rented a car from Heraklion for 8 days.

Due to a flight delay we've arrived later than expected at their reception and the guy was very aggressive and after a brief debate he told me that if I don't have a good behavior with him I could have gone by bus (I had already paid the whole amount in advance).

They gave us a very dirty car with a large stain on the windscreen caused by the heat and therefore not cleanable. It was very dangerous because it obstructed visibility and it was very difficult to drive

They blocked us a deposit of 900 EUR and they said that it would be returned after a maximum of 10 days.
It's been 17 days and there is still no trace of my money.

I'm trying to understand what happens by calling them but I'm not obtaining any clear information.

This is my experience with this company and I hope the worst hasn't come yet....
Written 23 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

chris L
1 contribution
1.0 of 5 bubbles
Apr 2023
Awful company, try and charge you for damage you didn't do. We hired from Heraklion airport. Avoid at all costs!! If you do use, make sure you video the entire car in minute detail. I've since tried to contact them multiple times with no reply
Written 25 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nicola B
2 contributions
5.0 of 5 bubbles
Sept 2022 • Couples
Exceptional! Can’t recommend enough.

We stayed at the Hilton Curio Royal Senses, Royal Rentals have a desk inside the reception area managed by Spirus.

Spirus is so friendly and helpful, always providing the best recommendations and going the extra mile. The cars available are new and modern and provide such a great experience!

100% recommend, hiring a car is a great way to experience the island.
Written 1 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

swana515
Retford, UK1 contribution
1.0 of 5 bubbles
Aug 2022 • Family
Appalling service… given one price of 45 euros for the budget car in Hersonissos town in Crete. Same company further down the road towards our hotel then quoted 50 euros, when we mentioned the 45 previously quoted the response provided was that it was the lowest end vehicle which wouldn’t be available. We decided just to pay the extra and gave a deposit. When we collected the vehicle we were charged an additional 20 euros a day… this was supposedly the insurance (we had previously had the price broken down and explained - the insurance was included in the total price of 45 euros).
We received the lowest end vehicle with several scapes - fetched from another location, even with others similar on the forecourt - so now we had paid 70 euros a day for the lowest end vehicle!
When returning the vehicle they tried to blame us and charge us for the scrape that was originally there. The man was incredibly rude and accusing prior to seeking further opinion.
This was an incredibly distressing and upsetting process.
Written 15 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Wanderer00671666785
2 contributions
5.0 of 5 bubbles
Jul 2022
We rented à little motorbike at Royal mental in Platanias and visite thé beautifull free branches on thé eastcoast of crete.
Good expérience with Stelios and visite crew.
Thanks Stelios!
I do recommend this friendly Rental-bureau
Written 23 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sabina M
2 contributions
1.0 of 5 bubbles
Jul 2022 • Friends
TAKE YOUR OWN PHOTOS AND VIDEOS OF CARS BEFORE DRIVING OFF THE LOT. These guys tried to scam us on both of our rental cars. They make tiny little pen marks on a diagram of a car when they do the pre-inspection. If it was not for my own photos, I would have been charged to replace an entire part that was damaged when I received the car. When I showed the photo, they said “oops! Never mind”. On the second car, the same happened, and when we showed them a literal photo of the dent in question they acted like they didn’t see it. Raised their voices and got in our faces, and threatened to take our entire deposit of $900 for a dent they quoted as “about $300” to repair. Took photos of our own evidence and will be taking this up with our credit card company. Take your business elsewhere!!
Written 22 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dase P
1 contribution
1.0 of 5 bubbles
Jun 2022
Heraklion airport:
I booked a car 1 week before my arrival. Once arrived, the rental company tells me that they cannot take a deposit because on my credit card it does not say "credit". my card is a credit card. He tells me a price three times higher than my reservation. I went to another rental company.
Written 5 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bastables
Petersfield, UK12 contributions
1.0 of 5 bubbles
Jun 2022 • Couples
Watch out for this car rental. They may fleece you.

Another hire car opened their door and dented my car. They admitted liability. When returning the car, Royal stated explicitly that my excess would be returned by the broker I hired the car through. They also wanted to charge me for damage already done, telling me the broker would pay. Last they told me that they would provide details of how to claim from the broker. It transpires the insurance is with Royal, not the broker. Royal have not responded to mails once the broker confirmed this in a mail. Royal will tell you anything to have you pay the excess before you get on the plane.
Written 4 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 35

ROYAL RENTALS (Agia Marina) - All You Need to Know BEFORE You Go