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Isetan Department Store Shinjuku

Certificate of Excellence
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Address: 3-14-1, Shinjuku, Shinjuku 160-0022, Tokyo Prefecture
Name/address in local language
Phone Number:
+81 3-3352-1111
Recommended length of visit: 1-2 hours
Fee: No

This more than 100-year-old store is best known for its extensive basement...

This more than 100-year-old store is best known for its extensive basement food court, the perfect place to discover the artistic Japanese take on French pastries and chocolate. Upstairs, browse the kimono sections complete with obis and other traditional accessories.

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TripAdvisor Reviewer Highlights

Read all 606 reviews
Visitor rating
  • 123
  • 94
    Very good
  • 27
  • 0
  • 5
You can buy Japanese Sake of all over Japan.

Isetan is a department store. Also known as a place to choose Sake of all over Japan. You can try some sampler with Sake brewery staff almost everyday... read more

4 of 5 bubblesReviewed 2 days ago
via mobile
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606 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Level Contributor
94 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 days ago NEW via mobile

Isetan is a department store. Also known as a place to choose Sake of all over Japan. You can try some sampler with Sake brewery staff almost everyday. 伊勢丹は老舗のデパートですが、ファッションアイテムだけでなく、日本中の美味しい日本酒を探せるデパ地下も有名です。 いつでもどこかの蔵元が試飲販売をしているので、味を試しながら、蔵元さんの話を聞きながら選んでみてください。

Thank S T
Tokyo, Japan
Level Contributor
91 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Isetan in Shinjuku is my favourite Japanese department store. I don't often buy anything there but I love to look. In the basement you'll find the food floor which is wonderful. Lots of free tastings and reasonable lunches to take out. Seasonally you'll find the over-priced gift fruit like a single perfect melon for 15,000 yen. It's always loud and... More 

Thank NipponNewfie
Dagupan, Philippines
Level Contributor
22 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Great store. Beautiful century old facade Polite and attentive staff Wonderful selection Clean restrooms Free drinking water Quick tax refunds Free bubble wrapping and boxing of liquor to take on a plane. Free bubble wrapping and boxing of the japanese strawberries we bought to take on the plane. You definitely will feel special when you shop here. My favorite department... More 

1 Thank Boopsie S
Hong Kong, China
Level Contributor
141 reviews
55 attraction reviews
common_n_attraction_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

We always go to Isetan when shopping in Shinjuku area. Most products are very trendy. All staff are very polite and friendly. It is always a pleasure to do shopping or window shopping in this department stores.

Thank travelholic99
Suffern, New York
Level Contributor
114 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We only had a brief time to visit Isetan so we went to the basement level which contains massive displays of foods and candies. It was utterly mind boggling. I was interested in purchasing Japanese tea. The young lady at the tea counter especially brewed several different teas for me to sample. The packaging was done beautifully. Her friendliness and... More 

Thank Steven K
Level Contributor
606 reviews
324 attraction reviews
common_n_attraction_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

This is one among many wonderful department stores in Japan notable for that special service rendered by Japanese. You will find top brands here including Paul Smith.

Thank warren D
Level Contributor
7 reviews
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Many luxury all over the place. Colletion is so up to date. Easy to shop by the way of the product display. Staff is so manner & great service mind. Love this department store. Always drop by when I'm in Shinjuku.

Thank pemin
Waterford, Michigan
Level Contributor
33 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Ignore all the retail floors. Go directly to the basement food hall. It's like a museum of culinary arts. There are so many different things, not only Japanese but also from Europe. Anything you can imagine is available here. It's expensive from US tourist perspective. I saw something that I had never seen before: there was a pastry/desert shop with... More 

Thank VladMI
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 4 weeks ago via mobile

What a magical department store. It was from a scene in spirited away, perfectly presented and packaged food. Everything was extremely elegant and delicious!

Thank Jhal1050
Level Contributor
20 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

This was an experience during my recent visit at Isetan Shibuya, Tokyo. I was with two friends; one who's lived in Tokyo for over 30 years and another born and bred in Tokyo. We were walking around on 3rd floor and saw a pop-up retail named MAISON DE REEFUR. My friend saw a cute, tote canvas bag and approached the... More 

3 Thank fayfayOxon

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
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