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Isetan Department Store Shinjuku

Certificate of Excellence
Neighbourhood:
Shinjuku
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Address: 3-14-1, Shinjuku, Shinjuku 160-0022, Tokyo Prefecture
Name/address in local language
Phone Number:
+81 3-3352-1111
Website
Recommended length of visit: 1-2 hours
Fee: No
Description:

This more than 100-year-old store is best known for its extensive basement...

This more than 100-year-old store is best known for its extensive basement food court, the perfect place to discover the artistic Japanese take on French pastries and chocolate. Upstairs, browse the kimono sections complete with obis and other traditional accessories.

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TripAdvisor Reviewer Highlights

Read all 579 reviews
Visitor rating
  • 115
    Excellent
  • 92
    Very good
  • 26
    Average
  • 0
    Poor
  • 4
    Terrible
Amazing food court and baby change room

Isetan, with its separate men's and women's buildings, had amazing range of fashion. It was absolutely nuts on first day of new year sales and not for the faint... read more

4 of 5 bubblesReviewed 4 days ago
travellingurolfellow
,
Melbourne, Australia
via mobile
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579 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Melbourne, Australia
Level Contributor
96 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

Isetan, with its separate men's and women's buildings, had amazing range of fashion. It was absolutely nuts on first day of new year sales and not for the faint hearted. Similarly the food court was shoulder to shoulder with long lines on New Year's Eve. Not the cheapest eating option but the variety of savouries and sweets available quite astounding.... More 

Helpful?
Thank travellingurolfellow
Level Contributor
20 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW via mobile

The cooked food section down in the basement is huge! And all the food looks so amazing and delicious! You can forget about going on a diet here!

Helpful?
Thank toiletmaster
Level Contributor
10 reviews
10 attraction reviews
4 of 5 bubbles Reviewed 1 week ago via mobile

We were really impressive with the underground floor, a floor filled with all types Japanese food and snacks. But if you are after a proper meal, you can always get above ground and walk the streets.

Helpful?
Thank Howard O
Level Contributor
92 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Even for those who are not that keen on shopping, worth visiting! The food hall is like a city of food..doubt they'd be anything you couldn't buy here..the displays like everything they do in Japan magnificent, a real work of art! a department totally devoted to caviar, olives etc. Couldn't believe the price of some things but this is the... More 

Helpful?
Thank ElsaMiro
Hong Kong, China
Level Contributor
89 reviews
60 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

... that seems like just like any other department store because it sells all the normal name brands. The only thing that distinguishes itself from others is the massive, and I mean massive, and heaving food hall. I actually got lost down there.

Helpful?
Thank Aaron M
Level Contributor
69 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Lovely department store but if you are an avid shopper I would recommend going and shopping online! It's not the fault of the store it's more just that the value of the yen for some luxury items is not great! Cheaper to buy Gucci for example from Gucci online or from U.K. than in Isetan. Also- very sad I was... More 

Helpful?
1 Thank Celia-Jane U
Singapore River, Singapore
Level Contributor
244 reviews
114 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

The store has everything! Prices are on the high side but it stocks labels not seen at its overseas outlets.

Helpful?
Thank HansiZhai
Woodmere, New York
Level Contributor
173 reviews
102 attraction reviews
common_n_attraction_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed 15 December 2016 via mobile

Th lower level of Isetan is a floor filled with all kinds of food, candies and goodies for sale. You can spend more than an hour exploring all of the foods ranging from Japanese teas to European candy. Definitely worth a visit.

Helpful?
Thank MLK2000
Singapore
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 12 December 2016

Went shopping with Wifey in Shinjuku on the recent trip (Nov-2016) at one of the well known handbag store in that area, kids back in the hotel have whatapps us that they have googled Tripadvisor for food recommends in the Shinjuku area & cited Isetan basement have a great spread of food stalls. Not baring too much hope to find... More 

Helpful?
5 Thank happytripper70
San Diego, California
Level Contributor
144 reviews
73 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 8 December 2016 via mobile

This is a high end department store similar to Neiman Marcus or Bergdoff Goodman. The service is impeccable and the merchandise is very well displayed. Don't miss the incredible food court in the lower level!

Helpful?
Thank baldeagle46

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  • Is there a restaurant or café onsite?

Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
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