Spa on the Breck

Spa on the Breck, Poulton Le Fylde: Address, Phone Number, Spa on the Breck Reviews: 4.5/5

Spa on the Breck
Yoga & Pilates • Spas • Thermal Spas
Suggested duration
2-3 hours
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62 reviews
Very good

Poulton Le Fylde, UK13 contributions
Hot wax candle massage
Feb 2020 • Friends
Visited yesterday with a friend. Thoroughly relaxing, quiet experience in the spa followed by a full body hot wax candle massage. This was done by Louise and she applied just the right amount of pressure, I felt like I was walking on clouds after it. The spa area was spotless, only downside was having to provide own towels but this won't stop me from returning.
Written 28 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Sammy B
18 contributions
Leaves a lot to be desired
Nov 2019 • Couples
2 weekends on the bounce for 2 different occasions spa with afternoon tea. Whilst the spa is good value for money, the inspection of the changing rooms could be better. 2nd visit no body wash or shampoo in most of the shower cubicles. The service of the food on both occasions was poor. Waited 20-25 mins for a few sandwiches and cakes. Duty manager blamed the connection with the kitchen and the 'manager' behind the desk expected us to eat scone and jam/cream without a knife!!! I accept that the spa isn't in the highest expense bracket but you are on a time slot and numbers in the place aren't high. Second visit 4 people eating. Overall disappointing...
Written 24 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

1 contribution
Spa Journey ruined by rude manager
Oct 2019 • Couples
Had a two hour spa journey today as a couple had a really relaxing time. But ruined by the spa manger on the way out questioning what we had done with the robes.

I had put my robe in the bin provided for them as my partner was still getting ready, due to there being other people using the spa facilities my partner was unsure which one she had used and therefore left hers hung up in the spa area.

To be questioned in front of other people in the spa reception what we had done with them was highly embarrassing and felt like we were being accused of taking one because she only saw my partner returning her flip flops on the way out.

Once we had explained why we left one we were left with the response of oh ‘we will sort it then’ which was rude. Which completely ruined the experience for us today. No goodbye or thank you for using the spa facilities on the way out either.

After using the spa a few times before we were also a bit disappointed to be told they no longer provide towels , never been to a spa before that has asked you to bring your own. Not sure we would return after this today.
Written 24 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Poulton Le Fylde94 contributions
Great intensive manicure
Oct 2019 • Solo
Just got back from a good experience with a lovely girl for an intensive manicure. India was delightful and my nails and cuticles look so much better. Thank you.
Written 14 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Billy B
Blackpool, UK3 contributions
Sep 2018 • Friends
Visited a few times, the jacuzzi is nice but the whole place is too compact and well overpriced. Better alternatives locally
Written 29 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Marie maccy
1 contribution
Jun 2019 • Couples
My husband and I attended the spa for our anniversary. What a brilliant place, so clean, great value for money, the staff couldn’t do enough for us. The afternoon tea was delicious and very reasonable in price. Our treatments were the best I’ve ever had and I bought some products, which our the best I’ve ever used. Highly recommend and will be going back soon x
Written 4 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Con Taylor
Blackpool, UK11 contributions
One word - Amazing!
Jun 2019 • Couples
Went other day, to go look around and get a taste of deals, offers, and price list and the feel of the place.

Service and atmosphere was instantly cracking. Couldn’t complain.

The visit is for my 21st birthday, and went with the other half. The girls at the service counter, helped us so much with advise and helping us tailor the deal best for us two, together. Which was instantly great.

Visited today and it was amazing!

One thing, I’d probably pull at is the spa journey. It is amazing and cheap as chips, £20 spa journey for 2 hours. Only pull would be, if you’re waiting for treatment etc, one at a time at the moment too, it just gets a bit stretched and not boring, just plain and useless so to say after 2 hour mark. Restless.

Following up with a 30 min massage and 30 min facial.

Wow, out of this world!!! From start to finish, amazing.

Met in the reception area and greeted and took through to treatment area. Then entered a dark room, with lightly lit candles and calming music.. the atmosphere and feel was just instantly mind chilling.

Lovely lady, eased into it VERY comfortably and nicely, making the ’adventure’ even calmer. Then eased into the cracking massage, finished off with a very, very relaxing facial with proper products used with great skill.

Would 100% recommend and will 100% be back!

Thanks girls!
Written 4 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Preston, UK13 contributions
Great little place
Apr 2019 • Friends
Really enjoyed all my treatments here last month, we all had a thoroughly enjoyable day. Staff very pleasant, helpful and gave us lots of little tips.
Written 26 May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Pauline B
1 contribution
Apr 2019 • Friends
Fabulous time. Great treatments available. Manager Frances Bowley pondered to all our needs. The afternoon tea was lovely. Well worth the trip to be spoilt. Visiting again very soon.
Thank you especially to Mrs Bowley. Brilliant.
Written 8 May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Blackpool, England, United Kingdom1 contribution
Terrible Hen Party Experience Avoid at all costs!!!
May 2019 • Friends
I am not one to leave reviews especially bad ones, i usually find a good point in places but think people should be made aware of the disaster of a day from start to finish.After being let down from another spa for my hen party last minute we contacted the Spa on the Breck to see if they had availability for the 4th May 2019. The girls who dealt with us over the phone were great and explained what would happen on the day. this seemed to be a good start and we were all looking forward to enjoying a relaxing morning. All 10 of us paid £18.00 deposit each for the spa facilities beforehand, and had to pay £29.00 each on the morning for the 'Afternoon tea, and the treatments' I personally called 2 days prior and confirmed they had got another therapist to cover all the treatments and everything was fine to go ahead, it had been mentioned previously over the phone that they would need to get another therapist in as they dont usually have large parties come into the spa. It didn't start well when the girls couldn't work out 29 x 10 for the payments that were owed on the morning this took around 20 minutes to sort with a queue forming behind us!! it was made much harder than it needed to be! We were all asked to fill in a form to make sure we were ok for the treatments to take place. After being taken to where we got unchanged and get a robe and flip flops we went through to the spa area, Spa area was clean and tidy, good facilities but there is only so much you can do and after an hour it is definitely time to get out! an hour and 10 minutes into the spa we realized no one had come through to offer us any treatments, little did i know one of the girls had been in and spoken to my mum and bought a box of oils/creams and offered us to do our own treatments on each other as they did not have enough therapists on! my mum of course asked them not to offend us as this is not what we had paid for! a lady asked me to go through and have a treatment (still unaware of the goings on that have happened and no one else getting a treatment my lovely hen party decided not to tell me until i had, had a treatment with it being my hen party) After returning to the spa area and joining the rest of my party they broke the news that they were unable to get a treatment however, we had 3 bottles of 5% 'prosecco' as a complimentary in children's plastic cups bought through to us, it didn't look great when 4 ladies walked in and was handed a glass of prosecco in an 'adults champagne glass'. Absolutely devastated for the rest of my party at this point we headed out to get showered and dressed to go through for our afternoon tea. This just went from bad to worse.. upon going through to the reception area there were 2 paste boards propped up with a stained table cloth covering it. squished in the middle of the room where people were walking in and out, checking into the spa and the girls walking past the tables to get through from one side to the other embarrassed was an understatement. It didn't help that on the website the afternoon tea is served on a lovely platter yet ours was being brought through on plastic trays which only looked like the girls has been to Morrison's and rushed to buy them and 4 packets of sea brooks plain crisps shared between 10 of us! (knowing afternoon tea was meant to be served at 1, the table was being set in front of us (and everyone else) and we could see all the food being brought in. My sister went over and explained this was unacceptable as we were waiting around and had other plans in which we were going to end up running late for. Still sat waiting tea and coffee was brought out coffee = freezing!! my mum went up to the girls who of course were working their hardest (this is in no way shape or form their fault and they did everything they could to make it better for us) After still sitting and waiting for the food to come out my mum went over to the counter and explained she wanted a refund for us all for the food and the treatments as we had other plans and it was taking far to long, they advised they were trying to get hold of a manager as they were unable to authorize anything without her permission but they were unable to get hold of her, another half an hour passed and the manager finally was contacted over the phone speaking to one of the girls, my mum then asked to speak with her over the phone and asked why she was not coming into see us to discuss the awful experience, and she advised she was out of town and would not be coming in, she also mentioned one person had not turned into work due to illness and another one they have not been able to contact and they were going to get the police involved, what happened to confidentiality in a work place as a manager? i am sure my mum should not have been told this!! after explaining this was not our problem and we had been more than understanding with it all i then spoke with the manager myself as i had, had enough of being messed around and fobbed off, (Fran) who was unbelievably rude and arrogant on the phone explaining she offered us full hire of the spa. May i just add this was never offered to us!! i asked her not to make me out to be a liar and asked what she was going to do to sort the situation out she explained this was not her problem as she was out of town, i am sure as a manager knowing weeks before you had a party of 10 ladies coming into the spa when you are not used to catering for this many in the first place the first thing you would do is make sure you are in the town, or even better make managerial decision and attend work instead of having the poor girls run around like headless chickens and not know what to do for the best, we really did feel it for them! Fran then had the cheek to offer us half price for the food that we had not been served and treatments we had not received refund! finally after a row over the phone with her she asked what we wanted to which i explained a full refund for the food and the treatments, she authorized this and asked me to put her back onto one of the girls behind the counter. 90% of the money we paid when we first arrived was in cash and she refused to hand us the cash back and we had to accept it on a card and then was told it would take 3 - 5 working days to go into the account meaning we again have to mess about transferring monies back into peoples accounts. Management skills 0!! never have i dealt with such a rude, arrogant person who did nothing to help, other than shout over us when we were expressing our disappointment! I would absolutely not recommend this place and they certainly shouldn't advertise they can do large parties. I just hope the same does not happen to someone else and they have their hen party / Birthday party, or any type of day ruined the way mine was!
Written 7 May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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