Enjoyed the gardens.went to the restaurant for lunch. Tasty food but cutlery was dirty and glasses didn't look clean. Think they need to check dishwasher and polish cutlery in future. There should also be a sign up to let customers know that they will be rushed out at 3:30pm.

Booked for my 3 Yr old and 18 month old to see santa. First of all we struggled to find the Santa's grotto, there was a big white tent which looked like it had christmas stuff inside to take photos on but it was all closed, there was a small sign outside saying grotto this way and then you walk round the back of some shops and it's next to all the bins. The lights had fallen over and it just felt really rubbish on arrival like not magical at all. It was raining when we went and there is no cover for you to wait outside. The actual experience when your in is good, very quick though. For £30 we were in there for no more than 5 minutes. The santa and elf were really good and we were happy with the Teddy, key and reindeer food was good. For the price and overall experience I will 100% not be booking again.

We walked around the Christmas light trail in 40 minutes at a leisurely pace i might add. The music was relentless throughout so much so it lost its effect and became meaningless. The last 200m is absolutely nothing why didnt they have real lights on this bit? Glad i got the fiver off tickets because its not worth more than a tenner. Go to Blenheim or Kew for a proper light show To end on a positive note, the garden does look stunning as you enter and parts of the trail are very good but they can do much better and add at least 400m extra onto the trail.

Today I became a member of Trentham Gardens after seeing the many posters offering various discounts which included up to 10% of in stores, this is very much not the case. Each individual store offers their own interpretation of this ie Pavers you get no reduction unless you spend £50 the Millard store does not offer a discount and so on. In others words they are misleading the public in to getting membership offering discounts that aren’t there

Well booked my tickets. Looked forward to seeing the show. Allowed 4 cans of beer or 1 bottle of wine per person to take in with you, Fine. Don’t mind that at all. Sell out, loads of people and 1 bar!!! With 4 people serving. Spent the last hour queuing missed half of the show and still haven’t got near to been served. I don’t know who’s organised this shambles but I would give your notice in if I was you. A lot of unhappy customers. Won’t be coming again.

Visited today with family. Although we enjoyed the visit it was disappointing that at least three family's were blatantly ignoring the signs about dogs not being allowed in the children's play area. One family had a particularly jumpy dog on a long extension lead and stayed in the area at least half an hour. During this time at least two maintenance staff went past in trucks but didn't appear to notice anything. Unfortunately there was no one around on foot to alert of the situation. Had a child been attacked or had an accident it would also be helpful to have some signage to show where first aid could have been obtained.

Pleasant gardens and lake to walk around but very little in flower in mid July compared with many National Trust gardens. Had to queue for 40 minutes to buy a ticket to get in as not enough staff manning the ticket desks. The derelict hall and conservatory make a nice backdrop but I am appalled that these wonderful buildings are being left to decay and fall to pieces. Given the vast amount of money that this place must rake in from pricey admissions, shop leases, concerts, etc. they must surely have more than enough money coupled with almost certain lottery funding to at least arrest the decay of this part of our national heritage if not restore it. Glad I went once to see the place but I won't be going back.

Summer Concerts 2023 5/8/23 Attended this event earlier tonight and all i can say as a quality auditor is that it was an absolute mis-managed shambles! It Gave out rain all day so i had a drink with family in newcastle under lyme beforehand, went in wilkos in newcastle and bought two brolleys (because it was p!$$ing down) for me, the mrs and son and gets to trentham and because the brolleys i bought were not of the small, retractable nature they were converscated on the gate! Unbelievable! Yet two couples infront had garden chairs (in carry sacks stuffed with a bottle of gin! ) for which they could have done a lot more damage with if they wanted. Spoke to security on the door and i may aswell spoke to a brick wall, absolutely no common sense whatsoever! Will definately never be returning! A totally mis-managed joke!

Absolute shambles of a place, no organisation may aswel be ran by the monkeys. One exit on entrance which is an absolute nightmare. No structure to the place at all, majority of staff clearly don’t want to be there. Can go for much nicer works in the area without paying

Avoid the cafe belle in Trentham garden centre. £28 for 2 x shocking ciabatta and 2 x large coffees that wouldn't normally pass as small. Food was just awful and we're not fussy ppl. Staff are kids with very little ppl skills, unfortunately I couldn't give a below zero rating. August 2023