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Bodega Renacer

660 Reviews

Bodega Renacer

660 Reviews
Get the full experience and book a tour
Renacer Winery Experience
US$14.00 per adult
Lujan Classic
US$174.36 per adult
Luján de Cuyo Wine-Tasting Tour from Mendoza
US$144.00 per adult
Unique Wineries and Local Homemade Lunch
US$300.00 per adult
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Brandsen 1863, Lujan de Cuyo, Mendoza 5509 Argentina
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'Bodega Tierras Altas' Malbec Experience
Wine Tasting & Winery Tours

'Bodega Tierras Altas' Malbec Experience

87 reviews
Tierras Altas was one of Mendoza’s first boutique wineries, and an excellent producer of Malbec. Enjoy the special opportunity to go behind-the-scenes and see the vineyards, the steel tank room, and the underground cellar. Find out about wine-making techniques that you likely wouldn’t discover otherwise, and best of all, enjoy tastings straight from the oak barrels.
US$12.50 per adult
660Reviews11Q&A
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luciana s wrote a review Sep 2020
Beijing, China6 contributions1 helpful vote
I went with my mum and my two babies. The winery is beautiful! Before we went into the restaurant, we could enjoy the wild life, ducks and horses wandering around. John, Luz and Fernanda were our hosts, super attentive and warm. They shared with us stories of the winery and notes from the different wines we were having paired with our 3 course menu. We loved especially the Malbec punto final and Milamore. The food was superb, we had the filet Mignon. Thank you guys, we had an unforgettable Sunday!
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Date of experience: September 2020
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Kris58 wrote a review Feb 2020
Warsaw, Poland11 contributions
Couple of days ago we visited Renaser for a short while. Beautiful guide named Luz led us through beautiful arrays of Malbec vines, then she explained to us the secret of good wine production. Finally Luz took us through full range of wines, I.e. white, rose and red in beautiful ambience of tasting room. Thanks Luz, thanks winery owners, great experience.
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Date of experience: February 2020
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Response from BodegaRenacer, Gerente at Bodega Renacer
Responded 10 Mar 2020
We are absolutelly glad you enjoyed your experience here. Thank you very much for your words.
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femaletraveller K wrote a review Feb 2020
New York City, New York7 contributions1 helpful vote
I went to Renacer on a private tour and had a great experience. The guide at the site was a friendly, smiling woman who showed me and two other visitors their cellars and landscaped grounds as well as vineyards, and also sat down with me for a tasting of three of their wines. It was a memorable experience in a beautiful setting.
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Review collected in partnership with this attraction
Date of experience: February 2020
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Response from BodegaRenacer, Gerente at Bodega Renacer
Responded 10 Mar 2020
It is an honor for us to receive comments like yours. We hope you had a good time here.
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butterfly1147 wrote a review Feb 2020
Toronto, Canada1 contribution
This was one of the bodegas on a multi-stop tour, and it was by far the most beautiful and enjoyable! The tour guide was very knowledgeable and explained everything about the wine making process, from grape cultivation to packaging. Amazing wines as well! Highly recommended.
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Review collected in partnership with this attraction
Date of experience: February 2020
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Response from BodegaRenacer, Gerente at Bodega Renacer
Responded 10 Mar 2020
Thanks a lot for your words. We hope you can come back to our winery.
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Martin B wrote a review Feb 2020
1 contribution
Good luck working with this winery to book a wedding! They’re out just for money and don’t respect their potential clients. We feel EXTREMELY disrespected By DIEGO and IGNACIO at Bodega Renacer, in that they’d treat such an important day with disgrace and disrespect. We had been in contact with Diego about coordinating a wedding celebration since November 11, 2019 for an event in October 2020. We had scheduled a trip from California to Mendoza to view the winery in December 2019, with the intention to view the location in person, and had the full five course lunch and wine pairing. Here’s a timeline of our communication afterwards: On December 30th, we had sent an email to Diego stating that we were ready to move forward with a contract so that we can send the deposit to book the date. Then the communication stopped. January 7, after a follow up email and a call to his office, we received a response. One hour later we sent our reply that we would like to move forward with booking the winery for our wedding. January 9th, we sent another follow up email. On January 10th, Diego sent us an email with a sample contract. On January 11th, we asked more directly for a contract for us to secure the date. AGAIN – no communication. We had to call several times and sent an additional follow up email on January 14th. Then, January 20th, we received an email requesting personal information for the contract. January 21st, we responded with the information. January 24th – Diego told us that the date that we had talked about for MONTHS was suddenly unavailable. What he was telling us was that, despite our CLEAR interest in moving forward in securing the date for our wedding since December 30th, he released the date to a wedding planner between then and January 24th. Diego prioritized the other party because they had cash in hand ready to book. What’s funny is that we too, had money ready to secure the date and were requesting information to start the contract to send the money. Diego did not give us the proper paperwork to move forward. He did not even give us the decency or respect to check if we were interested in the date before accepting money from the other party. NO, he decided to string us along and then give the date to someone else, on HIS MISTAKE of not coming up with a contract for us to sign in order to send our deposit. NO WAY that I’d send thousands of dollars without a contract. Speaking of money. Diego even suggested that we wire transfer cash to his personal name to pick up in Mendoza in order to book the date. That seemed extremely suspicious of him to request. Thank god we did not trust him to do that because clearly Diego is out for money and could have easily taken it and ran without giving us a contract or any legal paperwork to book the winery for our wedding. What’s funny is that Diego was very good at communicating with us between November 2019 up until December 30th, when we wanted to move forward. Once he emailed us that he released the date to a different party, he completely ghosted and stopped answering our calls and emails. To give you a picture of how hard it became to contact him, we have phone records of calls to Bodega Renacer: once on 1/28, three times on 1/29, and seven times on 1/30. This is even after we escalated the issue to his supervisor, Ignacio, who also refuses to take our calls. Clearly, they have been dodging communication with us. When we finally got a hold of Diego, he did not take responsibility for his actions and blamed the ordeal on the fact that a wedding planner had put a deposit down on the date. He released the date to someone else without even giving us the contract we had been requesting for weeks. This is inexcusable because he has control over all the contracts and bookings for the winery and could have made all the decisions in a respectful manner, honoring the parties that were expressing interest in the date in order of communication, however, he was not thinking about the people and just thinking about the money. We are extremely disappointed in the service we received by Diego and Ignacio and their lack of communication. They have disrespected us and made our entire wedding planning process from another country, excruciatingly unbearable. Thanks to Diego’s incompetence we are without a venue for the most important day for us – one that was meant to be filled with love, happiness, and celebration.
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Date of experience: December 2019
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Response from BodegaRenacer, Gerente at Bodega Renacer
Responded 12 Feb 2020
Estimado Martin: buenas tardes, antes que nada y como es habitual en nosotros, agradecemos las opiniones de cada una de las personas que nos escriben y dejan a través de esta plataforma. En este caso me he demorado en la respuesta debido a la época particular del año, en la que nos encontramos, con nuestras actividades. Pero por otro lado también quería tomarme el tiempo para re leer en detalle, cada uno de los mail que cruzamos en este caso con ud. También y viendo que en la mayoría de los casos los contactos entre ambos fueron en español, y que la mayoría de las opiniones emitidas por quienes nos visitaron fueron en este idioma, es que a continuación le responderé en el mismo idioma, para aquellos que también quieran entender lo que Ud. Expresa aquí. Lo que usted comenta de su proceso de planificación de la actividad con nosotros aquí la voy a dividir en 2 partes: a) Es Verdad que ud. Nos escribió con intenciones de visitarnos y de conocer nuestras instalaciones con el fin, de ver la posibilidad de generar un evento aquí, en el mismo manifestó cuando vino a Mza. Que era su momento de ver lugares y también visitar a su flia. , ya que es Argentino pero reside en otro país. El día que vino a la bodega, almorzó , probo nuestros vinos, luego cruzamos dirección de correos , ya que tendría que seguir recorriendo, y sobre eso tomaría una decisión, hasta ahí nada complejo ni diferente a situaciones que a diario suceden aquí, con nuestros visitantes, después nos escribe contando que nuestro espacio, era de su agrado, con lo cual solicita una cotización de vuestros servicios, la misma es enviada para que usted la tenga en cuenta. NO sin antes informarle medios de pagos, tiempos y demás detalles que tenían que ver con todo lo concerniente a un evento en nuestra Bodega, luego de un tiempo nos escribe que finalmente querría hacerlo con nosotros, cuando esto sucede la fecha se encontraba disponible, y ahí empieza lo que usted entiende , que fue por parte nuestra una intención de demorarlo o retardar la contestación, como le explique le envié un CONTRATO MODELO PARA QUE LO REVISARA; Y NOS DIJIESE si estaba de acuerdo, no solo con los costos, sino con todo lo demás, REPITO CONTRATO MODELO DE UN CLIENTE XX, sus datos personales no estaban incluidos allí, YA QUE AUN NO LOS TENIA. Luego de eso le consulto si algún amigo o fliar. Suyo estaría dándole una mano con la organización del evento o sería un poco su vocero para ver o consultarle ya que ud. Reside fuera del país, ahí menciona a su hermana. Hasta acá nada raro, y normal para este tipo de situaciones. La bodega recibe muchos pedidos de cotizaciones, no solo para bodas sino también eventos corporativos, a todos se les da el mismo tratamiento, y muchas veces avanzamos hasta un punto y el evento se cae, eligen otra opción etc etc. Son las reglas del juego muchos hacen actividades similares a las nuestras, Desde el correo que ud. Consulta disponibilidad ,si la fecha estaba, como también para aquellos clientes que pidieron la misma que ud, un cliente se le adelanto y seño la fecha, asumo que le avisamos sobre algo ya conversado, pero resulta que también este cliente, nos genera muchas actividades, y ante la situación de no tener en claro tampoco si usted señaria en tiempo y forma, fuimos a lo seguro. Octubre es un mes de mucha demanda para nuestra actividad , ASUMO Y LE PEDI DISCULPAS POR INFORMARLE SOBRE LA HORA, ES verdad pero esto es una actividad dinámica, y todo el tiempo estamos ante situaciones de este tipo. EL CONTRATO UD LO TENIA AL IGUAL QUE EL OTRO CLIENTE Y SE LE ADELANTO. b) Esta segunda parte tiene que ver con las mentiras que ud. Manifiesta, que en eso no coincidimos porque lo anterior puede ser una actividad que se frustra, de una u otra parte, le paso a UD. En este caso, nos pasa a diario con eventos que se nos concretan porque elijen otra opciones. Manifiesta que no lo atendíamos, tengo registros del mail que le envie el 24/01 , luego entre en mi periodo de licencia hasta el 03/02, y los llamados que ud hizo fueron durante mi ausencia, por eso la demora en atender. Que además de eso cuando lo atendieron le explicaron de mi ausencia, y estoy en copia también en las contestaciones de las personas que le respondieron. Primero que nada le di mis disculpas personales, por el mal entendido ofreciéndole ayudarle con una fecha cerca y haciéndole una atención en el valor, por este desencuentro. Ignacio a quien ud. Menciona aquí, primero no tuvo nada que ver en esto, porque le repito lo había estado hablando conmigo, pero viendo el mail que él mismo le envió, sin tener detalles, pero le ofrecía ayuda, y una posible solución, a la cual no accedió y lo llevo a decir MENTIRAS INACEPTABLES; de que yo tenía intenciones de quedarme con su DINERO, primero que eso lo tuvo claro desde el día, que tenía que venir a pagar a la bodega o en su defecto transferir o enviarle a alguien que lo hiciera por ud. POR ESO LA MENCIONO A SU HERMANA MAS ARRIBA; no recuerdo ahora si me dijo que estaba en una provincia en el norte del Pais, y desde ahí ella podría ayudarlo. EN ESE SENTIDO ESTOY MUY TRANQUILO; entiendo el enojo pero no permito que mienta con cosas que UD MISMO SABE , que no salieron de mi boca. Resumiendo todo esto, Se le pidió disculpas, se le ofreció una solución , y usted en todo su derecho no la acepto, se enojó, y respondió de mala manera también, repito es dueño de hacer lo que considere, pero no MIENTA, NI INVOLUCRE A GENTE; que no corresponde. O Distorsione la realidad de los hechos. De nuestra parte le deseamos lo mejor esperando que pueda disfrutar de su boda, en el lugar que finalmente haya elegido, que todo salga como desea. Saludos cordiales Diego Salguero ( RENACER TEAM)
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