株式会社いせん
株式会社いせん
1
About
The hot spring inn "HATAGO Isen" in front of Echigo Yuzawa Station is the gateway to the snowy country and serves as a local showroom that offers a variety of ways to live, not limited to inns such as coffee shops, shops, and restaurants. I am. In addition, as a snow country gastronomy, we convey to everyone the food culture and wisdom of snow countries through food. Among them, we offer snow country culture experiences such as mountain vegetables tours such as snow country gastronomy tours, mushroom tours, fermented food tours, and so on. In addition, we have succeeded the management of the long-established inn “Ryogen” in Minami Uonuma City, and renewed in the summer of 2019, “ryugon” offers various ways of spending as a base where you can experience the original snowy country. Experience the local culture such as cooking classes for a grandmother in the snowy country, exercise your body in the nature through a bicycle, or stay away from the hustle and bustle of the city and spend your time in Zazen or the garden lounge to face yourself. An old folk house hotel where you can feel the snowy country throughout the four seasons, with a gradual mixture of diversity and regional characteristics. That is the new ryugon.
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The area
Address
2455, Yuzawa-machi, Minamiuonuma-gun 949-6101 Niigata Prefecture
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1.0 of 5 bubbles1 review
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Traveling Steve
Texas29 contributions
1.0 of 5 bubbles
Jun 2024 • Business
**************************** RIP OFF ALERT *************************

This is not a golf resort as advertised, but rather a time-share property that rents out outdated and poorly maintained condos. The rooms are small and dirty, with carpets that were heavily stained and filthy; my socks turned black within minutes of walking on them. The only positive aspect was the polite front desk staff upon checking in.

I booked and prepaid my stay through American Airlines Hotels, with no mention of resort fees or additional charges. However, after leaving, I received an unexpected invoice for $136.78 via email. When I tried to resolve this with the front desk, I was repeatedly put on hold by a staff member named Alley, who eventually stopped answering altogether. Even after multiple calls, I received no satisfactory explanation or resolution.

Due to the lack of responsiveness and the unexpected charges, I had to involve American Airlines Hotels and my credit card company to dispute the charge.

I strongly advise against staying at this property and recommend reading other negative reviews for accurate insights. The experience was far from satisfactory, and the issues encountered were unfortunately consistent with what others have reported.
Written 21 June 2024
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株式会社いせん (2024) All You Need to Know BEFORE You Go (with Photos)

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