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+1
Yakushima was an amazing place to visit, I do not think however, that it would have be nearly as incredible if we did not have Steve as our guide. We did two hiking tours(Shiratani Unsuikyo and Mt.Kuromidake) and the Yakushima Island tour, all three of these days were amazing and definitely highlights of our trip. Steve knew the answer to all of our questions and more, informing us about various different facts regarding the island ranging from the history of the island to a good place to grab a beer. We would not have gotten nearly as much out of this island if we had gone off on our own and just winged it. We all highly recommend this company for your trip to guarantee an amazing stay on this beautiful island. …
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Date of experience: December 2020
Helpful
My husband and I arrived in Yakushima excited to start our adventure. As we walked around trying to rent a car, we were continually turned down. After the 6th rejection, we sat on a curb in a grocery store parking lot, eating apples, and contemplating our life decisions. During the planning of this trip, we saw great reviews for "Yakushima English Service (YES)." Maybe they might have a shuttle or some other advice on getting around the island? We decided to call. YES co-owner, Steve, said give me 10 minutes to call around. Within 30 minutes, Navi Car Rental Services showed up, drove us to their store, and rented us a car! Worth mentioning is that they did not even take advantage of our desperate state! The car and price were PERFECT! Not only did Steve save our trip, but he also shared his wealth of knowledge on Yakushima, giving us great hiking recommendations. When asked how we could ever repay him for his kindness, he simply requested that we pay it forward. And, we certainly will! Thank you so much Steve, Helen, and YES!…
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Date of experience: November 2020
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Helpful
YES! Yakushima made our journey memorable and easy. Travelling as a foreigner in Yakushima is not easy especially if you don't speak Japanese. By remotely booking our reservations and accommodating our last minute schedule changes due to unforeseen circumstances, YES! Yakushima made it easy to go around the island. I would recommend using their services 100%. The lady who came to give us the car at the port saved us precious JPY by introducing us to local discount vouchers. The maps and guides in English provided by the car company made it so easy to drive around. If I go back, this will be my choice of booking.…
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Date of experience: October 2020
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+1
Yes! Yakushima not only guided us on an unforgettable forest tour but also helped with everything from booking our accommodation, book and organize car rental, helped to cancel a booked tour after one of us had to go to the Hospital to advice us to leave the Island earlier than planned because of an approaching Typhoon. One could go the forest tour by themselves but wow, what you would miss out! Our guide, Steve, has incredible detail knowledge about many different issues, like moss, birds, trees, frogs (?!) history (not only Yakushima but Japan). Also, even if the tour is easy in normal conditions you are happy to have a guide if the weather would change quickly. …
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Date of experience: September 2020
Helpful
We booked 2 accomodations and a rental car with YES (It was a last minute booking). Steeve was really helpful. Very fast replies. YES website gave us many good advices about the island. I highly recommend YES!
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Date of experience: July 2020
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