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Fantastic customer service from Libby, had trouble with online ordering, phoned on Monday morning, Libby helped with my selection, two Christmas presents "sorted", my order arrived in Leeds on Wednesday. Merry Christmas x
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Date of experience: November 2020
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Response from 40Libby_78, Shop Manager at Dunnet Bay Distillery
Responded 27 Nov 2020
Was a pleasure to talk with you and glad your order arrived so promptly. Hope the gifts are enjoyed by all.
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Went to the shop: Staff knowledge was excellent, really friendly, cute shope and great tasting gin! The lady in the shop was lovely, we wanted to buy more :-) sorry we do not know your name.
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Date of experience: October 2020
1 Helpful vote
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Response from 40Libby_78, Shop Manager at Dunnet Bay Distillery
Responded 22 Oct 2020
That's such a lovely review Fiona. Thank you so much. Hope you continue to enjoy the Gin in the future. 🙂
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Went for a tasting last week and it was fantastic! Gemma was enthusiastic, knowledgeable and great fun. All the gin we tried was superb and you could see they really put a lot of effort into making it special! Would definitely recommend and I'd love to come back they are able to do tours of the distillery again!…
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Date of experience: October 2020
2 Helpful votes
Helpful
Response from 40Libby_78, Shop Manager at Dunnet Bay Distillery
Responded 20 Oct 2020
Thank you for taking the time to leave a review Natalie. I'll be sure to pass on your remarks to your guide, Joanne, who'll be delighted you enjoyed the tasting. Hope to see you again in the future.
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I love a good dry gin and these folks know their stuff. From the flavor to the bottle it comes in, a class act. Cute shop as well as gin extras, jams, candies, and more. I recommend stopping and getting in on a tasting. You will love it!
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Date of experience: October 2020
2 Helpful votes
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Response from 40Libby_78, Shop Manager at Dunnet Bay Distillery
Responded 20 Oct 2020
That's so lovely Kimberli. Thank you for coming to see us, it was great to meet you.
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Atteneded the tasting session at the distillery where COVID restrictions would not allow any tours. Great tasting session was provided with our Aussie guide providing great knwledge and info behind each of the Gins/Vodkas placed in front of us, as well as background behind local ingredients and even info on the staff behind each gin. Lovely set up they have with the boatsheds and the shop/visitor centre is a great addition also.…
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Date of experience: October 2020
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Response from 40Libby_78, Shop Manager at Dunnet Bay Distillery
Responded 14 Oct 2020
We're so pleased to hear you enjoyed your tasting with stories. I shall pass on your kind words to our Aussie guide Bel. Sincere thanks.
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