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Master Holiday

Closed Now: 08:00 - 23:00
Open today: 08:00 - 23:00

Master Holiday
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Traveller Overview
  • Excellent30%
  • Very good13%
  • Average0%
  • Poor0%
  • Terrible57%
3 weeks ago
“Very unprofessional – we ended up in an economy bus and needed to pay extra charge!”
2 Oct 2018
“到印尼旅行記得不要錯過佈羅莫和宜珍”
About
Try to get a best axperience with us
Closed Now
Hours Today: 08:00 - 23:00
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Suggested duration: More than 3 hours
Contact
Probolinggo 67217, Indonesia
Website
+62 811-3500-030
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Reviews (23)
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1 - 10 of 10 reviews
Reviewed 3 weeks ago

Yes, it is a long story…. To make it short: These tour providers are unprofessional, unreliable people. Listen to the advice of most travel guidebooks: Don´t ever book a tour to Bromo or Ijen on the street! In October 2018, we were doing a tour...More

Date of experience: October 2018
2  Thank steffi-sch89
BromoHoliday, General Manager Master Holiday at Master Holiday, responded to this reviewResponded 4 days ago

Dear customer, Good morning and warm greetings from Master Holiday. Thank you for providing a review on the Google Master Holiday account. We are very sorry for the inconvenience that you experienced during our vacation with us, and this has become a big concern for...More

Reviewed 3 October 2018 via mobile

Travel to Indonesia, remember not to miss Bromo and Yizhen volcano. The most comfortable way to play is to charter. The RIZAL person who recommends CV.MASTER is responsible for the home. The picture is his contact number. My name is discounted.

Date of experience: October 2018
1  Thank kenleung414
BromoHoliday, General Manager at Master Holiday, responded to this reviewResponded 8 October 2018

Dear Costumer, Good day and warm greetings from Master Holiday. Thank you for choosing us as your dream travel companion, hopefully we can meet again on your next dream tour. Best regards, Djuli Hermawan | General Manager Master Holiday

Reviewed 24 September 2018

I and my friend planned a trip with Master holidays online and the support they provided us was truly excellent! Especially the tour guide who was with us for 3 days - Danny was very kind and looked after us well. He went the extra...More

Date of experience: September 2018
1  Thank RajalP6
BromoHoliday, General Manager at Master Holiday, responded to this reviewResponded 26 September 2018

Dear Costumer, Thank you for choosing us as your travel companion for your dreams, an honor for us can lead you to explore the beauty of the Bromo crater, the spectacular Madakaripura Waterfall, and the romantic night at BJBR. Hopefully we can meet again soon...More

Reviewed 21 August 2018 via mobile

I went to Bromo Ijen and Sukamade with two of my friends. All of those three places were just alsome. Sukamade is likely to be a little unfamilar but it's where you see mother turtles laying eggs. All in all, I was pretty satisfied with...More

Date of experience: August 2018
1  Thank joonk839
BromoHoliday, General Manager at Master Holiday, responded to this reviewResponded 3 days ago

Dear Joon (Mr), Good morning and warm greetings from Master Holiday. A happiness for us if you feel satisfaction in your vacation package. Hopefully we can meet again soon in the next tour package. Thus we convey, and thank you. Best regards, Djuli Hermawan |...More

Reviewed 10 August 2018 via mobile

We booked a tour from Yogja to Bali with a stop and sleepover at the Bromo Vulcano to see the sunrise. The trip to the Bromo Vulcano was a bus trip. The bus was okay but the driver drove very dangerousely. He spent more time...More

Date of experience: August 2018
Thank thijs258
BromoHoliday, General Manager at Master Holiday, responded to this reviewResponded 15 August 2018

Dear customer, Thank you for giving us advice and input. We need to explain that you have purchased a sharing tour package (economic package) and not a private tour package. So the delay is most likely due to other tour participants who are not on...More

Reviewed 28 July 2018 via mobile

I, along with my friends are doing vacation trip to Mount Bromo, Madakaripura Waterfall, and then move to Ijen Crater. Gor many times we've travelled with travel agent services, this is the first time we found a better one located in probolinggo. Beside of the...More

Date of experience: July 2018
1  Thank AhmadI964
BromoHoliday, General Manager at Master Holiday, responded to this reviewResponded 15 August 2018

Dear costumer, Thank you for your trust in using our services, hopefully we will meet again soon on the next tour Best regards, Djuli Hermawan | General Manager Master Holiday

Reviewed 21 April 2018

We booked a tour to Bromo > Ijen > Banyyuwangi because we've been travelling for 4 months and wanted someone else to do the organising for us for once... We booked Sakha Holiday through our hostel in Jogya who outsourced to this outfit. We were...More

Date of experience: April 2018
4  Thank ellis86
Master H, General Manager at Master Holiday, responded to this reviewResponded 12 July 2018
Google Translation

Dear Costumers, Salam hangat dari kaki Gunung Bromo bersama Master Holiday. mohon maaf atas ketidaknyamanan yang terjadi dalam perjalanan wisata...More

Reviewed 24 September 2017 via mobile

Agency looks reliable when you make the plans of the tour. Unfortunately we paid a lot of money for a minibus or car and get dumped in a public bus in the end. We've paid more then 3 times the price for this ticket. They...More

Date of experience: September 2017
3  Thank DPAGijzen
Master H, General Manager at Master Holiday, responded to this reviewResponded 12 July 2018
Google Translation

Dear Costumer, Salam hangat dari Master Holiday. Mohon maaf atas ketidaknyamanan yang anada alami selama menggunakan jasa kami. Dapat kami...More

Reviewed 3 September 2017 via mobile

This agency is the most unprofessional, unreliable and unorganized I ever seen. We organized a trip to Bromo and Ijen from Yogyakarta and drop off at the harbor to go to Bali at the end of the trip in 3days 2nights. Nothing to report for...More

Date of experience: August 2017
3  Thank Cecile8793
Bromo M, General Manager at Master Holiday, responded to this reviewResponded 13 July 2018
Google Translation

Dear Costumer, Salam hangat dari kaki gunung bromo bersama Master Holiday. Kami mohon maaf atas ketidaknyamanan yang anda alami selama...More

Reviewed 13 August 2017 via mobile

This agency is lacking a real sense of service and respect toward their customers resulting in the worst experience we ever seen in the tourism industry. We travelled a lot in south east Asia and South America but we never reached this level. To start...More

Date of experience: August 2017
1  Thank girofle06
Master H, General Manager at Master Holiday, responded to this reviewResponded 12 July 2018
Google Translation

Dear costumer, Salam hangat dari CV. Master Holiday. Mohon maaf atas ketidaknyaman yang anda alami selama perjalanan wisata anda. Dapat...More

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