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Gems Gallery Phuket

Closed Now: 08:00 - 17:00
Open today: 08:00 - 17:00
Review Highlights
the best place for jewellery

This is our second time to visit. The staff are so friendly and helpful. Start off with a tour of... read more

Reviewed 3 days ago
Mel D
via mobile
Be Prepared to be Ambushed!

Upon arrival at Gems Gallery you are greeted by someone who takes you to the area where you hop in... read more

Reviewed 1 week ago
New Plymouth, New Zealand
Read all 303 reviews
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Traveller Overview
  • Excellent59%
  • Very good15%
  • Average11%
  • Poor4%
  • Terrible11%
Travellers talk about
“train ride”(7 reviews)
“gem stones”(2 reviews)
Closed Now
Hours Today: 08:00 - 17:00
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99/35, 888 Moo 5,Chaloemphrakiat Rama 9 Road | Ratsada, Phuket Town, Phuket 83000, Thailand
+66 76 255 001
Top Selling Tours & Activities in and around Phuket Town
from US$25.00
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from US$124.40
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Reviews (303)
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All reviews train ride engagement ring gem stones beautiful pieces small aquarium jewellery shop final product interesting place must visit place an amazing experience factory earrings mines workshop manufacturing sapphires resize
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1 - 10 of 247 reviews
Reviewed 3 days ago via mobile

This is our second time to visit. The staff are so friendly and helpful. Start off with a tour of the gems and then go shopping. There is an amazing range of jewellery incorporating gems of every colour of the rainbow with budgets to suit...More

1  Thank Mel D
Reviewed 4 days ago via mobile

The whole thing turned me off. We went there only because our driver talked us into it. At door we were then hurried into a room where they mount and make the jewelry. That was kind of interesting. We were then hurried into the sales...More

1  Thank Chuck C
Phattaraphon H, Manager at Gems Gallery Phuket, responded to this reviewResponded 3 days ago

Dear Mr. Chuck C, Firstly, please accept my apology on behalf of Gems Gallery Group for the bad service you had experienced from our Phuket Branch. Yet, we would like to ensure that enjoyable visitor experience is our priority. Thus, in order for us to...More

Reviewed 1 week ago

Upon arrival at Gems Gallery you are greeted by someone who takes you to the area where you hop in a little train and go through an interactive informative display of how and where gems come from. This takes about 10 minutes and from here...More

Thank _heathandjody
Reviewed 1 week ago

Upon our arrival, Danny greeted us with enthusiasm and caring customer service. The items in the store were beautiful to say the least and the prices were fair. Their options to resize rings are much better handled than at any US jewelry store (e.g. US...More

1  Thank Myles C
Reviewed 1 week ago

Visiting the gem gallery be prepared to spend hours there and pressured to buy. They have mostly rings and earrings. I found the prices to be fair but not that I would make a trip to go there for something specific. Upon arrival you are...More

Thank Mark_traveled13
Reviewed 1 week ago via mobile

From the moment we arrived we sere shocked by the beauty oc the place from watching the raw material to manufacture. Danny, Austin and Kosol were extremely helpful with our purchases. A must do day excursio in Phuket.

1  Thank Ben S
Reviewed 1 week ago via mobile

The customer service and knowledge was 10/10! All of the staff were very knowledgeable and friendly! The jewellery is beautiful and you’ll be bound to find a great piece to add to your collection.

1  Thank BiancaP1994
Reviewed 1 week ago via mobile

Great day out and beautiful people and amazing products. Displays are awesome and something I have never seen before, the customer service was exemplary and Kosol was so helpful and lovely person to deal with.

Thank LindaP1941
Reviewed 1 week ago via mobile

We were very impressed with the quality and the beautiful displays. Service was excelkent and they were wilking to negotiate. Defibately a stop when you are in Phuket.

Thank okennedy
Reviewed 2 weeks ago via mobile

It was a beautiful entry to the gems gallery with a wonderful story about how gems were created , the staff was very helpful and friendly.

Thank GlobeTrotting820720
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Questions & Answers
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Areesha R
8 April 2018|
Response from Phattaraphon H | Property representative |
Dear Areesha R, Unfortunately, we do not buy rings and used jewelry. We only sell newly made (first hand) jewelry. Thank you for your question though. Customer Service Team
22 June 2016|
Response from Phattaraphon H | Property representative |
Dear Anntionett, We have both the heat-treated and non-treated sapphires. The non-treated ones are of course rarer and more valuable. Is there any particular design of your interest? Please feel free to contact via our... More