This was an excellent family day out and was particularly magical for the children, especially walking up the path in the snow. A very easy walk for all ages. However It was a little icey in areas and there didn’t seem to be any measures taken to salt or grit the path. The experience itself is as magical as you make it. Wonderful staff and a brilliant Father Christmas (Great toy at the end too for the children). The only disappointment was that the trial didn’t loop through the cave. Groups were crossing back and forth with each other and it got a little tight in the caves at time. Overall a wonderful and magic family day out! We’ll be returning definitely!

Parked in nearby Clapham then purchased tickets for me and my wife to visit the nature park and cave from the Sawmill Cafe located at the start of the nature trail. There is no vehicular access to the cave entrance so be prepared for a long walk. This can be achieved by a fit, young person walking at a brisk pace in 20 minutes. (It took us 1 hour just to get there and a further 1 hour for the return journey). The visitor to the cave is presented with a hard hat and upon entering you are presented with a level, concrete footpath. Access is initially very easy but there are sections where the roof height temporarily reduces to approximately 4 ft (120cm). It is in these sections that the hard hat becomes essential, and why mine was returned with a few additional scratches. To summarise; be prepared for a long walk in beautiful surroundings. The cave is well worth the visit and photography is allowed. There are refreshments and picnic tables available near to the cave entrance with toilet facilities for paying cave visitors.

We Purchased tickets at entrance at saw mill cafe. We were not given any information except dogs were allowed in to the cave. The Walk up to cave is very pleasant and we enjoyed this. However, At entrance to the cave there is a sign that says tickets and hot drinks. As we had already purchased our tickets we proceeded into the cave . After about one hundred yards into the cave we were stopped by guide who said “I have to stop you!!”He asked to see our tickets which we produce for him, he then told us we would have to go out of the cave back to the ticket office as we needed hard hats and a safety talk. We said that there was no notice to inform us of this , he said there was a notice to inform people of this . He escorted us back to the ticket office . We return to the ticket office and asked him to show us where it stated you had to report to office and get hard hats and clearly there was not any notice. He apologised for this . However the manner of how we were escorted out of the cave put us completely off and we did not want to go back in. I had traveled all the way from Scotland to see the cave and for the sake of correct information at two ticket offices where they sell tickets and lack notice to inform of procedure we were completely put off. I realise health and safety are paramount for all who wish to see the cave therefore I strongly recommend that a notice is put up and if you buy tickets at the entrance you should be informed by the person selling tickets for the cave informs you what the safety procedures are e.g. hard hats and safety talk. In hind sight we should have asked for our money back but we’re so taken a back being ordered out of the cave didn’t think about this at the time.

failed to mention the additional costs to even walk up to the cave, which is mostly uphill and steep rocky paths for 1.5 miles ( i think this is the case with most people from reading the reviews) definitely not suitable for wheelchair users or children under the age of 8 id say. the cave was okay but not amazing - especially for £13 a person. the paths are very narrow and you have to spend most of the time hunched over to fit through the cave as it’s very low down. Came out with a sore back and still had to walk 1.5 miles back to the car. I would probably go to a different cave in the future.