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Open today: 00:00 - 23:59
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Review Highlights
New hotel open

The newly opened hotel is extremely nice. However our room was only on the 2nd floor and it took... read more

Reviewed 1 week ago
Paula D
,
Albuquerque, New Mexico
Hotel not ready

Hotel says it's smoke-free. Entering the lobby from the parking lot, you immediately smell tobacco... read more

Reviewed 1 week ago
Matthew B
,
New Mexico
Read all 118 reviews
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Traveller Overview
  • Excellent38%
  • Very good27%
  • Average18%
  • Poor6%
  • Terrible11%
Travellers talk about
“mesa grill”(5 reviews)
“players card”(4 reviews)
About
With over 1,600 of the loosest slot machines and the friendliest table games dealers, The Star is New Mexico’s Best Bet.
Open Now
Hours Today: 00:00 - 23:59
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Contact
54 Jemez Canyon Dam Rd, Santa Ana Pueblo, NM 87004-5985
Website
+1 505-867-0000
Reviews (118)
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LanguageEnglish
41
32
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14
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All reviewsnon smoking areamesa grillplayers cardnew mexicoburgerplayers clubfriesone nightnext doorrio ranchoenchiladasfrito pieslotssmokebuffetbowlingmenu
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1 - 10 of 117 reviews
Reviewed 1 week ago

The newly opened hotel is extremely nice. However our room was only on the 2nd floor and it took forever for the water in the sink to get warm, but that wasn't really a big deal. We ate at the steakhouse and I was surprised...More

Thank Paula D
Reviewed 1 week ago

We've been here before, and clearly the whole place has been updated recently. All the slot machines were in good repair and modern. There is a good selection of gaming tables including a $5 Blackjack, which is nice for amateur gamblers like me.

1  Thank Kori K
Reviewed 1 week ago

Hotel says it's smoke-free. Entering the lobby from the parking lot, you immediately smell tobacco smoke. Exiting elevators to room floors, again, cigarette smell. Rooms do not smell of smoke. Tried to call Housekeeping from the button on the phone because there were no toiletries...More

1  Thank Matthew B
Reviewed 1 week ago

Attended the grand opening of the new hotel. Enjoyed being the first group of hotel guests to stay at this very nice establishment that caters to adult venues. Definitely worth a visit.

Thank robfromnmusa
Reviewed 1 week ago

Santa Ana Star Casino Hotel WILL be the premiere spot to stay when you're in Rio Rancho, Bernalillo and Santa Ana. Impeccable! Love it. You wont be disappointed.

Thank Melvin H
Reviewed 4 weeks ago

Great options for slots. Very clean, friendly staff. Was there on a Monday, so not very busy, which was nice. I would go back.

Thank Nancy D
Reviewed 11 June 2018

Very nice casino. Spacious, clean, friendly staff with a large no-smoking section. Much better than the other casinos in the area. The only reason I didn't give it 5 stars is that the construction area of the new hotel tower takes up a lot of...More

Thank James C
Jared W, Marketing at Santa Ana Star Casino Hotel, responded to this reviewResponded 11 June 2018

Hi James. Thank you for the great review, we're happy to hear that you will be coming back. Our construction is almost complete, just one more month and we should have plenty of up close parking available for you. We appreciate your patience with us...More

Reviewed 29 April 2018 via mobile

We have been coming to the Friday Seafood Buffet occasionally for several years and have noticed a decline in quality and value. The salad bar has become basic with little variety. The prime rib is sliced as thin as deli meat and when asked for...More

3  Thank hhchem56
Reviewed 26 April 2018 via mobile

Its ok. Nothing realy exciting about this casino. Couldn't find any quarter machines.just a few. They were mostly 1 dollar and penny. Also didn't see any workers walking around.. not sure if u can even drink on the casino floor or if they come around...More

Thank Rosemarie G
Reviewed 29 March 2018

If you are from out-of-town beware, this Casino has no way to verify authenticity of out of state driver's Licenses. I was just turned away at the bar, because their security said I presented a fake ID. I'm 31 years old, on vacation with my...More

Thank Theunis M
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Questions & Answers
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Vinny R
22 November 2016|
AnswerShow all 6 answers
Response from Toni M | Reviewed this property |
Absolutely Not!
0
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MelGab2012
13 April 2016|
AnswerShow all 2 answers
Response from Sharon C | Reviewed this property |
I had to call for this one. I'm not a regular gambler, so this is too complicated for me. You have to enter your birthday and one day each month, they have drawings (prizes like buffet, $50, other small stuff) for the people... More
0
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Antoinette S
29 January 2016|
AnswerShow all 2 answers
Response from Richard L | Reviewed this property |
No bingo
0
Votes