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Colombian Emeralds International has expanded to over 60 locations throughout the Caribbean, Central America and on board Norwegian Cruise Lines. Today, we are one of the largest and most trusted retailers in the region, welcoming travelers on their...more
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Be warned. I bought a watch that was discounted by 35% to $227. Through checking with the manufacturer, the recommended retail price is $99. I had to argue for a refund or exchange and eventually received it. I suggest you do your research before buying...More
Vacationing at Roatan, Honduras, we decided to visit the Colombian Emeralds International store. There I found my dream ring with the Aquamarine stone that I always wished to have. Ashante Welcoml, the lady who approached us impressed me with her sincere comment about "Celebrating Life."...More
If I could rate this company -10 I would.
I emailed Colombian Emeralds about a smoky quartz ring I wanted to purchase, explaining that I would be visiting Miami from the U.K. and wanted to take the ring back with me. All was fine; I...More
1 Thank JudyT4321
ColombianEmeraldsINT, Manager at Colombian Emeralds International, responded to this reviewResponded 4 weeks ago
We are truly sorry to hear that your experience placing an order with us was unfavorable. It is always our intention to ensure that order’s placed on our website be handled efficiently and quickly. It is sincerely regrettable that we fell short of our own...More
We just stepped off Norwegian Cruise line, where Emeralds International has its outlets. We walked into the store just to look, but quickly were approached by sales person about rare and beautiful emeralds - one of a kind deals. I liked one neckless but told...More
2 Thank KittyKate1993-KK
ColombianEmeraldsINT, Manager at Colombian Emeralds International, responded to this reviewResponded 16 October 2018
Good Day and thank you for your feedback. We are very disappointed to hear your experience at our Onboard ship location was less than excellent. All jewelry purchased at our locations onboard NCL cruise-liners come with a 30 day return policy. We have been open...More
Just wanted to give a shout-out to Alvin Padmore at the store in the Sandals Barbados location. I bought a white gold and emerald tennis bracelet from him that my fiance absolutely loves. Alvin was very professional and did not pressure me at all. He...More
Columbian Emeralds Barbados
My husband brought me a solitaire for my 50th 2 years ago. I had worn it for one month and the white gold turned gold ! I contacted CE and I had to send them through email all my duty free paperwork...More
ColombianEmeraldsINT, Manager at Colombian Emeralds International, responded to this reviewResponded 9 August 2018
We are so sorry to hear that you have experienced not one but two issues with items purchased at Colombian Emeralds International. It is never easy for us to have to hear such feedback. We always do our best to provide the best options to...More
Bought a new wedding ring from Sandals St Lucia last June at a discounted cost of £1500. euros. it consists of 3 thin bands which overlap each other, but one of the bands has snapped at one end. I can get it repaired over here,...More
ColombianEmeraldsINT, Manager at Colombian Emeralds International, responded to this reviewResponded 5 July 2018
Thank you for your feedback. We are really sorry to hear you have been experiencing an issue trying to reach us. Our contact information has been the same for many years so we are not sure why you've had an issue. We can certainly understand...More
I have shopped in numerous locations of Colombian Emeralds, Allure of the Seas, Sandals Turks and Caicos and most recent Sandals Antigua. I have bought expensive items and from the John Hardy collection. All locations were very helpful, knowledgeable and went out of the way...More
Full disclosure..I am a loyal CEI customer and whenever I am in Barbados, I must visit this location.
On past trips, I was professionally and pleasantly attended to by Bilathu.
Last week was no different, only this time my sons accompanied me.
We were attended...More
I purchased a $1300 diamond necklace at the Aruba airport on our way home from vacation. The necklace came with a warranty. I was not home 2 days when the chain broke. We called the number on our paperwork and they sent us a label...More
ColombianEmeraldsINT, Manager at Colombian Emeralds International, responded to this reviewResponded 22 June 2018
We are very sorry you have experienced an issue with your Colombian Emeralds International purchase. There are so many variables to consider when any beautiful jewelry item is damaged unexpectedly. The jewelry, the designer of the jewelry and even type of stone can all cause...More
Response from ColombianEmeraldsINT | Property representative |
Thank you for your question, please pardon our delay in reply. The ring you are asking about is our Million Dollar ring! It is our most popular item. Please let us know if there is anything additional you... More
Thank you for your question, please pardon our delay in reply. The ring you are asking about is our Million Dollar ring! It is our most popular item. Please let us know if there is anything additional you have questions about regarding this item. We'll be happy to help you.