Hard Rock Casino Punta Cana

Hard Rock Casino Punta Cana

Hard Rock Casino Punta Cana
4.5
12:00 PM - 4:00 AM
Monday
12:00 PM - 4:00 AM
Tuesday
12:00 PM - 4:00 AM
Wednesday
12:00 PM - 4:00 AM
Thursday
12:00 PM - 7:00 AM
Friday
12:00 PM - 7:00 AM
Saturday
12:00 PM - 12:00 AM
Sunday
12:00 PM - 4:00 AM
About
Turn it up with the hottest casino in the Caribbean. Home to the best action in the Dominican Republic, our 45,000-square-foot Casino features exciting play at 37 unique tables and more than 439 of your favorite slots. Go big with the international flavor of our Poker Room with our Texas Hold’em. Enjoy the pulsating energy of Blackjack, Craps, Roulette or Baccarat, or find high-limit thrills and top-shelf service at our VIP area and Asian gaming with a variety of tables games and options for slots as well. Watch your favorite sports in our Sports Bar's BIG Screen. You don't need to stay here to play here and enjoy our delicious restaurants offers - Montserrat manor and Youyu noodles bar. Also, you can try the flavory Messi burguer /Messi sandwich and the sophisticated mixology of our Casino center bar and Sports bar.
Suggest edits to improve what we show.
Improve this listing
Tours & experiences
Explore different ways to experience this place.
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Revenue impacts the experiences featured on this page, learn more.

Top ways to experience Hard Rock Casino Punta Cana and nearby attractions

Reviews may contain information about traveller safety at this business.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
4.5
4.5 of 5 bubbles3,392 reviews
Excellent
2,504
Very good
556
Average
185
Poor
65
Terrible
84

upray413
1 contribution
5.0 of 5 bubbles
Jun 2024
Excellent vacation. The food, staff and accommodations were wonderful. Our room exceeded our expectations. The staff who provided service were wonderful, kind people and cared.
Written 24 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey upray413, Thank you for taking the time to write a review about your experience. We will forward your comments about the hotel to the relevant departments. If you have any specific comments about the casino, please let us know. Thank you very much again for your review.
Written 24 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

William T H
Nuevo Vallarta12 contributions
4.0 of 5 bubbles
Jun 2024
This was our 2nd visit to this property and overall it is beautiful and the people who work here are pretty amazing. Let's start with the POSITIVE's - PEOPLE - We were blessed by the breakfast crew at Isla, Blas the Bellman rocked, Tiffany and Noel at the Eden pool were awesome and Crislayni at the beach took very good care of us. FOOD - The food at Ciao, Ciao Trattoria and the hamburger joint Stacked were very good. SPA - the spa services were outstanding, hyrdo therapy was amazing. This is by far the best Spa among the Hard Rock properties. GOLF - convenient and a nice layout for resort golf. BARS - Moon Lounge and Bowling Bar were fun and easy to access. BEACH - none better

Now the AVERAGE TO BELOW AVERAGE - LEGENDARY - we arrived to our Member check in area and not offered any food or beverage, staff completely absorbed at getting us to the breakfast the next morning after a full day of travel. After that, the staff was friendly by not helpful when we have issues our requests. FOOD - Toro and Isla for dinner, average at best and Zen and the hibachi dinner were average compared to other Hard Rock properties. Wine tasting was good not great ROOM and RESTURANTS - AC does not keep up with the heat and humidity here at this time of year. We were fortunate that we brought portable fans to use for golf and took them everywhere so we could be comfortable. PROPERTY - it is just huge, you will get your steps in because waiting for a cart to pick you up can take several minutes and most pass by full of passengers. CASINO - slots are tight and no one came up to us to ask us if we wanted a drink. ACTIVITIES - other locations seem to do a better job of offering things vs having to ask about what they are i.e. romantic dinner, wine tasting, etc. BUTLER's - they were helpful with daily itinerary's, setting up dinner reservations, marking chairs by the beach and pool but beyond that very little interaction with us. We have had outstanding service from the butlers in the past but this time we were a bit underwhelmed.

We'll give this place another try in the future because of the people but hope the management works on some of the areas noted above.
Written 23 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey William T H, Thank you for your great review of our casino and our overall facility. We will forward your comments about the hotel to the relevant departments. We look forward to your next visit to our Hotel.
Written 24 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

kminor6147
Newport News, VA1 contribution
3.0 of 5 bubbles
Jun 2024
Very nice but smoking is allowed. Waitress walked past several times…didn’t offer drink. Overall, not too crowded …variety of slots.
Written 23 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey kminor6147, Thank you so much for taking the time to provide us with feedback regarding your vacation at our property. We apologize for the inconveniences you may have experienced and we sincerely regret that we were not able to fulfill all your expectations this time.
Written 24 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

gbsingh0619
1 contribution
5.0 of 5 bubbles
Jun 2024 • Family
I came here with my wife and 2 daughters, ages 1 and 2. This place is good for everyone. They thought about everyone to enjoy there stay here. It’s fun for all. I highly recommend this resort to everyone!!!!
Written 22 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey gbsingh0619, Thank you for taking the time to write a review about your experience. We will forward your comments about the hotel to the relevant departments. If you have any specific comments about the casino, please let us know. Thank you very much again for your review.
Written 24 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

rlau1725
South Bend, IN1 contribution
1.0 of 5 bubbles
Jun 2024
They can't fix the A/C in 2 buildings and been like that for weeks. They just keep checking people in there. Thanks for ruining the honeymoon! I'll never go to a hard rock or gamble at one ever again.
Written 20 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey rlau1725, Thank you for taking the time to write a review about your experience. We will forward your comments about the hotel to the relevant departments. We apologize for the inconveniences you have experienced, and we sincerely regret that we were not able to fulfill all your expectations this time. If you have any specific comments about the casino, please let us know. Thank you very much again for your review.
Written 20 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

katblac8
Washington, NJ1 contribution
5.0 of 5 bubbles
Jun 2024
The resort is large and very clean. The staff is friendly and welcoming. The food is delicious and the amenities are great.
Written 19 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey katblac8, Thank you for your great review of our casino and our overall facility We hope you will come back and visit us soon!
Written 20 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

fbjf1111
Waterbury, CT1 contribution
5.0 of 5 bubbles
Jun 2024
Great place to spend with your family, friends or partner/spouse. Exciting atmosphere with clean facilities and friendly staff.
Written 18 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey fbjf1111, Thank you so much for taking the time to provide us with feedback regarding your vacation at our property. We are happy to hear that our service exceeded your expectations. We look forward to your next visit to our Hotel!
Written 18 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

joaquinrcs10
Santo Domingo, Dominican Republic1 contribution
5.0 of 5 bubbles
Jun 2024 • Family
Recomend 100 from 100, the mexican restaurant us very slow service, but was a very nice experience everything
Written 17 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey joaquinrcs10, Thank you for taking the time to write a review about your experience. We will forward your comments about the hotel to the relevant departments. If you have any specific comments about the casino, please let us know. Thank you very much again for your review.
Written 18 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

rachelcozze
1 contribution
1.0 of 5 bubbles
Jun 2024 • Family
Not great…we were expecting a much better experience. Broken bathroom fixtures, not much to do without paying more money, and overall pretty lame.
Written 15 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey Rachelcozze, Thank you for taking the time to write a review about your experience. We will forward your comments about the hotel to the relevant departments. If you have any specific comments about the casino, please let us know. Thank you very much again for your review.
Written 17 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Andres B
4 contributions
1.0 of 5 bubbles
Jun 2024 • Couples
Ac NOT WORKING IN MY ROOM, en Toro, zen and Isla . HORRIBLE! I pay for 5 families, not happy. Every thing else awesome!

The sauna experience is for the spa not the restaurants. It is so hot when eating dinner i am sweating in my food.

Service is the saving grace. Chris, Rosanna y Alexis at the pool was the best service.
Written 14 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey Andres, Thank you for taking the time to write a review about your experience. We will forward your comments about the hotel to the relevant departments. If you have any specific comments about the casino, please let us know. Thank you very much again for your review.
Written 17 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 1,942
Revenue impacts the experiences featured on this page, learn more.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

HARD ROCK CASINO PUNTA CANA (2024) All You Need to Know BEFORE You Go (with Photos)

All Punta Cana HotelsPunta Cana Hotel DealsLast Minute Hotels in Punta Cana
All things to do in Punta CanaCasinos & Gambling in Punta Cana
Day Trips in Punta CanaAmusement Parks in Punta Cana
RestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire