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First Sailing Trip

We booked through sailing collective who then booked MedCaribbean due to their selection of boats... read more

Reviewed 28 June 2018
markgieseco
,
Dubuque, Iowa
Sailing Trip

My wife and I joined another couple for the sailing trip of a lifetime. MedCaribbean did an... read more

Reviewed 26 June 2018
smcguire2018
,
Dubuque, Iowa
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Traveller Overview
  • Excellent74%
  • Very good4%
  • Average4%
  • Poor0%
  • Terrible18%
28 Jun 2018
“First Sailing Trip”
26 Jun 2018
“Sailing Trip”
About
MedCaribbean is the BVI sister company of Alquila Vela SL, a Spanish charter company based in Spain (West Med). MedCaribbean Charter is run by our own team in Manuel Reef Marina, Tortola. We bring the same friendly service and reliability to the...more
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Hours Today: 08:00 - 17:00
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Suggested duration: More than 3 hours
Contact
| Manuel Reef Marina, VG1120, Tortola
Website
+1 284-346-2242
Reviews (22)
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1 - 10 of 17 reviews
Reviewed 28 June 2018

We booked through sailing collective who then booked MedCaribbean due to their selection of boats and Service. As a first time sailor i was impressed with the boat and the service that we received in and out of the marina. Diego fixed any problems that...More

Thank markgieseco
Maria C, Guest Relations Manager at MedCaribbean Charter, responded to this reviewResponded 29 June 2018

We loved having you among us and we hope to see you soon on board. We are waiting for the dates to be able to send you a special offer.

Reviewed 26 June 2018

My wife and I joined another couple for the sailing trip of a lifetime. MedCaribbean did an absolutely fantastic job of making sure our trip was perfect. From our beautiful (new) lady, "Noel", to helping us with wifi so we could keep in touch with...More

Thank smcguire2018
Maria C, Guest Relations Manager at MedCaribbean Charter, responded to this reviewResponded 27 June 2018

Thank you very much for trusting MedCaribbean. Our company owes all its success to its clients, together we make a great team. Thanks again.

Reviewed 24 June 2018

On our sailing vacations we didnt know how well were on their way to recover the islands, where to eat? where to go? where to have some drinks? where to refuel? Because after the hurracaine Irma we didnt news about local establishments re-opening for business....More

Thank Guillermo S
Maria C, Guest Relations Manager at MedCaribbean Charter, responded to this reviewResponded 25 June 2018

Thank you so much for everything. The clients help to return to normality after the difficult moments lived in BVI. Bookings are necessary. Without you we would not be here now. Thank you.

Reviewed 7 June 2018 via mobile

Just returned from 8 days of sailing the BVI. I have used MedCaribbean in the past and have always been pleased! The hurricanes have been a big challenge for the BVI... and things are looking much better. Mariel and Diego both did a great job...More

Thank Glenn T
Maria C, Guest Relations Manager at MedCaribbean Charter, responded to this reviewResponded 8 June 2018

Thank you very much, Glenn, your words encourage us to continue working for our clients

Reviewed 31 May 2018

if you look for a extraordinary trip on BVI with a great boat this is the place for you. We had a unforgettable weekend. My boyfriend and I booked a jeanneau 41, Rachel. When we landed to EIS tórtola. we had a transfer from the...More

Thank Angela K
Maria C, Director de Relaciones con Clientes at MedCaribbean Charter, responded to this reviewResponded 2 June 2018

Thank you very much for all your comments.

Reviewed 14 May 2018

My wife and I have chartered in the BVI a couple of times in the past and this year we brought our two young children. We rent for two weeks a boat, an SO 389 totally equipped and completely Brand new boat. My wife and...More

Thank gomarnicoo
Maria C, Director of Sales at MedCaribbean Charter, responded to this reviewResponded 15 May 2018

Thank you very much. After the difficult moments experienced as a result of Hurricane Irma, it is very comforting for us to continue having on the trust of our clients. Together we make a good team.

Reviewed 26 March 2018

Cancelled our deal days before my arrival to the island. I personally find the company unreliable, as there were extras that are not mentioned in their contract. Owners/organisers approach are not solution based either. Hope they treat their customers better and with transparency.

Thank umut e
Maria C, Director de Relaciones con Clientes at MedCaribbean Charter, responded to this reviewResponded 13 April 2018

We don´t feel that we reached agreement on signing the contract management, but at all times we have been very transparent with the expenses that the owner had to pay. Our maxim is clarity to avoid problems in the future. Thanks anyway.

Reviewed 30 January 2018

We were glad to be able to sail in January in light of how devastated the BVI region is after Irma & Maria. Medcarribean came through with a Bali 4.0 for us and overall our trip was pleasurable. They, however, were not too familiar with...More

Thank pfrison47
Mariel S, Director de Relaciones con Clientes at MedCaribbean Charter, responded to this reviewResponded 13 April 2018

After Hurricane Irma, the beginning of this season has been very difficult for our fleet, many changes in a short time (new marina, office, etc), but at all times we wanted to be there, giving service to our customers. Patricia Frison had reserved the Lagoon...More

Reviewed 16 January 2018 via mobile

MedCaribbean characters would be the last place I would ever do business with!!! We sent a deposit to them to reserve a boat in April 2018. Most of us in the sailing community knows what a huge hurricane does to an area, pretty much deviation....More

Thank griffinscott
Reviewed 15 March 2017

3 of us chartered Iris, a 2 cabin Dufour 382 from MedCaribbean for a little over a week. The boat itself was in good shape, better equipped than advertised, and Toni and Angelo were very pleasant during our briefing. We had two issues over the...More

Thank Jeff S
Mariel S, Director de Relaciones con Clientes at MedCaribbean Charter, responded to this reviewResponded 13 April 2018

Thank you for trusting MedCaribbean Charters, your comments help us improve the quality of our service

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