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Gray Line Guadalajara

Guadalajara, Mexico
+52 998 887 2495
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Guachimontones Excursion: Discover the Unknown Archeological Mexican Site
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Private Arrival Transfer: Guadalajara Airport to Hotel
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Private Departure Transfer: Hotel to Guadalajara Airport
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  • Excellent50%
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  • Terrible50%
26 May 2015
“Poor Customer Service”
2 Apr 2014
“City Tour Historic Guadalajara”
Guadalajara, Mexico
+52 998 887 2495
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Reviewed 26 May 2015

My return flight on May 26th to Philadelphia through Guadalajara was cancelled at 9 pm on the night of May 25th. I called the Grey Line office to tell them not to pick on the morning of May 26th but their office was closed. I...More

1  Thank delawarepr
GLCustomer_service, Guest Relations Manager at Gray Line Guadalajara, responded to this reviewResponded 5 March 2016

Dear delawarepr, Greetings from Guadalajara, we would like to thank you very much for taking your time to share with us your feedback from your recent transportation service. Let us apologize for the inconvenience you experienced, customer service is very important to us, therefore we...More

Reviewed 2 April 2014

We decided to take the bus from Chapala then hook up with the tour in Guadalajara. The tour company gave excellent direction so we found the tour with no problems. There were only 4 people on our tour so we went in an SUV. Our...More

Thank Phyllis J
GLCustomer_service, Customer Service at Gray Line Guadalajara, responded to this reviewResponded 4 April 2014

Dear Phyllis J, We are glad to know you enjoyed your tour in Guadalajara and really appreciate your recommendation. Kind regards,

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Questions & Answers
15 January 2017|
Response from Jafet G |
Dear Sandy, thanks for contacting, we are glad hearing your plan. we would like to provide you a tailored quotations, we kindly ask you to contact our customer service at 1-877-240-5864