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My return flight on May 26th to Philadelphia through Guadalajara was cancelled at 9 pm on the night of May 25th. I called the Grey Line office to tell them not to pick on the morning of May 26th but their office was closed. I...More
1 Thank delawarepr
GLCustomer_service, Guest Relations Manager at Gray Line Guadalajara, responded to this reviewResponded 5 March 2016
Greetings from Guadalajara, we would like to thank you very much for taking your time to share with us your feedback from your recent transportation service. Let us apologize for the inconvenience you experienced, customer service is very important to us, therefore we...More
We decided to take the bus from Chapala then hook up with the tour in Guadalajara. The tour company gave excellent direction so we found the tour with no problems. There were only 4 people on our tour so we went in an SUV. Our...More
Thank Phyllis J
GLCustomer_service, Customer Service at Gray Line Guadalajara, responded to this reviewResponded 4 April 2014
Dear Phyllis J,
We are glad to know you enjoyed your tour in Guadalajara and really appreciate your recommendation.