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Top Cancun Shuttles

Av Cancun Mz 26 Lt 39 | Sm 525 Santa Fe Plus Ii, Cancun 77500, Mexico
+52 998 246 0045
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Review Highlights
Excellent Service

I was a little nervous at first since I opted to pay upon pickup. I was pleasantly surprised to... read more

Reviewed 4 days ago
vanvaq
,
Alexandria, Virginia
Professional service

Everyone operated in a timely manner and was very courteous. This will be the only private shuttle... read more

Review collected in partnership with this attraction

Reviewed 1 week ago
laura v
,
Fort Worth, Texas
Read all 446 reviews
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Overview
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Top Cancun Shuttles is a company with over 10 years experience. Our highly qualified personnel offer a reliable personalized transportation service. Allow us to offer you a high quality and excellent service in the destination.
  • Excellent93%
  • Very good6%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
Closed Now
Hours
Hours Today: 08:00 - 20:00
Suggested Duration: More than 3 hours
LOCATION
Av Cancun Mz 26 Lt 39 | Sm 525 Santa Fe Plus Ii, Cancun 77500, Mexico
CONTACT
Website
+52 998 246 0045
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Write a ReviewReviews (446)
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All reviews
"excellent service"
in 16 reviews
"shuttle service"
in 10 reviews
"smelled brand new"
in 2 reviews
"la playa"
in 2 reviews
"offered cold water"
in 2 reviews
"arrived safely"
in 2 reviews
"booster seat"
in 2 reviews
"waiting outside"
in 2 reviews
"big sign"
in 2 reviews
"return trip"
in 9 reviews
"dependable service"
in 2 reviews
"your luggage"
in 3 reviews
"great shuttle"
in 2 reviews
"holding a sign"
in 4 reviews
"courteous driver"
in 2 reviews
"confirmation email"
in 4 reviews
"via paypal"
in 2 reviews
Filter

1 - 10 of 153 reviews

Reviewed 4 days ago

I was a little nervous at first since I opted to pay upon pickup. I was pleasantly surprised to find the rep waiting for us with a sign. He quickly got all of our info, handled payment (via credit card), and sent us on our...More

Thank vanvaq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos L, Gerente at Top Cancun Shuttles, responded to this reviewResponded 3 days ago

Dear Customer, Thank you very much for trusting us, we hope your vacation has been great and we hope to see you soon. Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

Everyone operated in a timely manner and was very courteous. This will be the only private shuttle we will ever use. Instead of making several stops along the way we went straight to the resort so we could get our vacation started!

Review collected in partnership with this attraction
Thank laura v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos L, Gerente at Top Cancun Shuttles, responded to this reviewResponded 6 days ago

Dear Customer, Thank you very much for trusting us, we hope your vacation has been great and we hope to see you soon. Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

We travelled as a couple within June and I cannot fault the company one bit. After a 10 hour flight from the UK we landed to a giant passport control queue, as well as my bag being randomly selected for total bag search. This then...More

Thank Lauren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos L, Gerente at Top Cancun Shuttles, responded to this reviewResponded 1 week ago

Dear Customer, Thank you very much for trusting us, we hope your vacation has been great and we hope to see you soon. Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 2 weeks ago via mobile

Great service! they were on time for pick up at airport and pick up for return home to the airport. Friendly and very professional I would use them again the next time I go to Cancún

Thank Johnny Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos L, Gerente at Top Cancun Shuttles, responded to this reviewResponded 2 weeks ago

Dear Customer, Thank you very much for trusting us, we hope your vacation has been great and we hope to see you soon. Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

I had to book a shuttle at the very last moment, so i used their easy to use website. Very good service. Good price and they were on time.

Review collected in partnership with this attraction
Thank Ricardo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos L, Gerente at Top Cancun Shuttles, responded to this reviewResponded 2 weeks ago

Dear Customer, Thank you very much for trusting us, we hope your vacation has been great and we hope to see you soon. Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

I booked TCS due to the awesome reviews and they were on point!!!!!! Rodger and Juan Louis (I think that was his name) picked us up at the airport, no wait. On the way to our hotel, Rodger talked about some things we might be...More

1  Thank olliffm1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos L, Gerente at Top Cancun Shuttles, responded to this reviewResponded 2 weeks ago

Dear Customer, Thank you very much for trusting us, we hope your vacation has been great and we hope to see you soon. Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

We were pleasantly surprised by the level of service provided. $55 covered 2 round trip tickets to and from the hotel in the hotel zone. Very easy communication via email at any point - got a confirmation once booked,then confirmed form of payment (cash once...More

2  Thank ekaterina e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos L, Gerente at Top Cancun Shuttles, responded to this reviewResponded 2 weeks ago

Dear Customer, Thank you very much for trusting us, we hope your vacation has been great and we hope to see you soon. Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We booked Top Cancun Shuttles for our recent trip to Cancun and were very happy with the service. Our driver was friendly, and was waiting for us at the expected time both at the airport and the hotel. We would certainly use again.

3  Thank MikeChippewa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos L, Gerente at Top Cancun Shuttles, responded to this reviewResponded 3 weeks ago

Dear Customer, Thank you very much for trusting us, we hope your vacation has been great and we hope to see you soon. Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Great service, very personable and dependable. I hired them for my airport transfers and then again to take me and my family out to see some ruins and visit a cenote. It was a long day and Roger and Edgar were the perfect travel guides...More

1  Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos L, Gerente at Top Cancun Shuttles, responded to this reviewResponded 3 weeks ago

Dear Customer, Thank you very much for trusting us, we hope your vacation has been great and we hope to see you soon. Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Was met by Roger, who was very friendly and welcoming. The driver came promptly and provided a good ride to the hotel.

Thank Amy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos L, Gerente at Top Cancun Shuttles, responded to this reviewResponded 3 weeks ago

Dear Customer, Thank you very much for trusting us, we hope your vacation has been great and we hope to see you soon. Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
cwrightcin
13 February 2018|
Answer
Response from moniq306 | Reviewed this property |
In order to find out this information, you would have to contact the shuttle company..........we are simply vacationers who used their service January 3/18 (from airport to hotel) and then Feb. 3/18 (from hotel back to... More
0
Votes
moniq306
7 November 2017|
AnswerShow all 3 answers
Response from LBIblonde1 | Reviewed this property |
Moniq..you sent this to me not the shuttle company. I'm the one that wrote the review. You can contact them on line and get a price and set up ahead of time. After you get your bags and go through customs just walk straight... More
0
Votes
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