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Tres Rios Ecopark

Certificate of Excellence
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Address: Carretera Cancun - Playa del Carmen Km. 40, Cancun, Mexico
Phone Number:
+52 984 877 2400

This park, only 30 minutes away from the craziness of Cancun, offers...

This park, only 30 minutes away from the craziness of Cancun, offers horseback rides along the coast. ** NOTE: To best satisfy the needs and preferences of our visitors Tres Rios Ecopark is now temporarily closed as major improvements are underway, the park will re-open for the 2007 summer season.**

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TripAdvisor Reviewer Highlights

Read all 152 reviews
Visitor rating
  • 52
  • 21
    Very good
  • 4
  • 1
  • 4
Staff service

Our second time back. Had excellent service from the staff at Tres rios. Rapheal, Filiberto, Said, and Christian in particular made our stay memorable. They attended to our needs... read more

5 of 5 bubblesReviewed 6 days ago
Prince George, Canada
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152 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Maple Glen, Pennsylvania, United States
Level Contributor
19 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

Altho at first glance the property appears very pretty. And the immediate hospitality seems hopeful, unfortunately we found the property very typical in this genre of resort. The rooms were big but dark. The towels felt like sandpaper. The walls were falling apart and we were in the "new" section. The service was below par for this supposedly high class... More 

Thank asr1600
Prince George, Canada
Level Contributor
3 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 6 days ago NEW

Our second time back. Had excellent service from the staff at Tres rios. Rapheal, Filiberto, Said, and Christian in particular made our stay memorable. They attended to our needs and were so warm and friendly. Look forward to coming back.

Thank ColletteMariotto
Oakville, Canada
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 weeks ago

Fifth time of our going to the resort. The staffs were very good and helpful. In particular, I am impressed with the attention given to us by Raphael whose post is somewhere around the Pool and his concern about meeting all our needs throughout our stay. However, the quality of the food need to improve as it did not meet... More 

1 Thank ehinlaiye
1 review
5 of 5 bubbles Reviewed 23 October 2016

This is definitely a family vacation resort and nature park. Two beautiful pools designed for kids and adults alike. Due to the nature park there are many more activities available on site than other resorts. Staff were very kid oriented and always had an Hola and smile for everyone. They are as interactive as you want to get. Each evening... More 

Thank sam k
Port of Spain, Trinidad
Level Contributor
6 reviews
4 attraction reviews
4 of 5 bubbles Reviewed 5 October 2016

A mini tour of the facilities further raised my awareness of the dire need to save the environment from further human destruction. A place world travelers should visit.

Thank snowy89355
Hoschton, Georgia
1 review
4 of 5 bubbles Reviewed 3 October 2016

We had a blast! Nice people. Very good service.Went all out to please & entertain you. Good room accommodation. Excellent food & beverage options.Pools & beachfront amenities are very good. Environment & landscaping clean & well maintained.Well worth what we paid! Highly Recommended. !

Thank abzen2016
Washington DC, District of Columbia
2 reviews
5 of 5 bubbles Reviewed 11 September 2016

Beautiful location, wonderful rooms, excellent customer service! The cenotes are fantastic, the food is soooo good and the grounds are spectacular, great for families!

Thank KathyPG836
San Fernando
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 5 September 2016

This place is a nightmare, please do not go there! It's quiet, lonely and scary. The pools are dirty, the snorkelling is just through a river with nothing to see, the food and drinks are poor quality and the beach is horrible. They force you to attend a timeshare meeting which they call a 'presentation meeting' and pressure you to... More 

5 Thank ryanboodlal
Port of Spain, Trinidad
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 August 2016

Great vacation spot. A variety of food and drinks complimented by excellent service. The staff was friendly, attentive and always eager to assist. Gorgeous pools and beach. You can visit the cenotes and kayak and or snorkel down river. Lots of flora and fauna to take in and enjoy. A beautiful place and an unforgettable experience as a couple or... More 

2 Thank candibs
Swansea County, United Kingdom
1 review
4 of 5 bubbles Reviewed 12 August 2016

Our second time to visit this place. And it never ceases to amaze all of us!!! Friendly and accommodating staffs. Said gave us the best tour of the place with their segway facility. Jose Luis Alvarez was the funniest and friendliest host ever. Pepe (manager), always tries his best to give us the best deal, and Alexandra (kids club) looked... More 

Thank nickvrn

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Tres Rios Ecopark and other visitors
4 questions
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Questions? Get answers from Tres Rios Ecopark staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?