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Ultramar

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Address: Av. Lopez Portillo SM-84 M-5 L-6 | Puerto Juarez, Cancun 77500, Mexico
Phone Number:
+52 1 998 293 9092
Website
Recommended length of visit: <1 hour
Description:

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US$11.99*
and up
One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
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TripAdvisor Reviewer Highlights

Read all 2,486 reviews
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Great transportation to Isla Mujeres

We took six people from the Hotel Zone to Isla Mujeres on Ultramar. The vessel was clean and comfortable. The crew was helpful and the trip was uneventful.

4 of 5 bubblesReviewed yesterday
Prairiedog17
,
Portland, Oregon
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2,486 Reviews from our TripAdvisor Community

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Showing 1,259: English reviews
Portland, Oregon
Level Contributor
50 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

We took six people from the Hotel Zone to Isla Mujeres on Ultramar. The vessel was clean and comfortable. The crew was helpful and the trip was uneventful.

Helpful?
Thank Prairiedog17
calgary
Level Contributor
30 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

We've always used the ferry to go to Isla Mujeres in past years but the cost has sky rocketed. It was 19.00 US per person. For the four of us it was 77.00 US. For a 14-15 minute ferry that's a little ridiculous.

Helpful?
Thank ravenda
UltramarFerry, community manager at Ultramar, responded to this review

Hi ravenda, thank you very much for taking the time to write this review, as you know all companies can't keep the same price through the years, right now the situation in our country has pushed us to increase the price a little due to the increasement in the prince of petrol and supplies. We want to thank your preference... More 

State of Sao Paulo
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 days ago NEW

First off all check witch boat are you going to travel. They have an older and smaller boat and a big and new one thats very comfortable. If nice wheather and calm waters go upstairs and enjoy live music and if possible go on sunset hour. If the see is rough and you are not use to a boat swinging... More 

Helpful?
Thank Bobkz50
UltramarFerry, community manager at Ultramar, responded to this review

Hi Bobkz50, thank you very much for taking the time to write this review, indeed we always recommend for people who can get sick to take a pill before they travel. We hope next time you come you don't have to go through situations like these. We hope to see you soon again! More 

winnipeg
Level Contributor
66 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

Taking the ferry to Isla Mujeres was fun. The service was fast and the ferry was clean. Getting on and off was organized and efficient.

Helpful?
Thank Sunshine1Winnipeg
UltramarFerry, community manager at Ultramar, responded to this review

Hi Sunshine1Winnipeg, thank you very much for taking the time to write this review, we are so happy to see you had a nice time with us, we hope to see you soon again! More 

Draper, Utah
Level Contributor
163 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 113 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Took this ride over to the Island and have done so several times. They are reliable and priced fair for a round trip adventure. 20 minute ride out of Port Tortuga.

Helpful?
Thank thegasgod_slcut
UltramarFerry, community manager at Ultramar, responded to this review

Hi thegasgod_slcut, thank you very much for leaving this review. We hope to see you very soon again, maybe next time in our other route to Cozumel, where you can enjoy the first class ferry we have ;) More 

Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Ultramar is a reliable, consistent performer. On time, competent, and predictable. I took the Puerto Juarez Ferry over in early February. I cannot complain about any of the trip to or from the Island - thanks!

Helpful?
Thank w m
UltramarFerry, community manager at Ultramar, responded to this review

Woohoo! We love this review! And we feel so flattered! thank you very much, this is just the final result of our hard work always thinking in our clients, who happen to be the best ones! ;) More 

La Mesa, California
Level Contributor
103 reviews
58 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

We ran up to catch the ferry last Minute on a Sunday and still made the boat. This baot leaves every hour from the tortugas stop at Cancun and every half hour from isla mujures. The ride is quick and comfortable and very clean. The day we traveled they've had a st player on the upper deck for the return... More 

Helpful?
Thank worldtravelor1757
UltramarFerry, community manager at Ultramar, responded to this review

Hi worldtravelor1757, thank you very much for this useful review, we are sure that it will be very helpful for many other travelers :) We hope to see you soon again! More 

2 reviews
4 of 5 bubbles Reviewed 3 days ago NEW

Enjoyed the ride! Would take this ferry again. 20 minutes to Isla Mujeres where we spent the day having a good time.

Helpful?
Thank Susanne P
UltramarFerry, Community Manager at Ultramar, responded to this review

Yahooo! Hi Susanne P, we would LOOOVE to see you again! thank you very much for your kind review, come back soon please! More 

Austin, TX
Level Contributor
20 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Easy to buy tickets at the dock in Playa Del Carmen. Nice smooth ride...bar available..entertainment on board...much quieter inside.

Helpful?
Thank ThomasTheBeachCat
UltramarFerry, community manager at Ultramar, responded to this review

Hi ThomasTheBeachCat, we are so happy to see that you choose us to travel to Cozumel :D thank you very much for your preference, if you're on Facebook don't forget to copy and paste your review over there ;) More 

Level Contributor
4 reviews
4 of 5 bubbles Reviewed 4 days ago NEW

This is a great way to get to the Isle Mujeres. My only comment is the price keeps changing. When we first arrived in Canacun it was 200 paso for a round trip and now it is 300.????

Helpful?
Thank Rodney W
UltramarFerry, community manager at Ultramar, responded to this review

Hi Rodney W, thank you very much for leaving your review, we hope to see you very soon again. We want to inform you that our prices changed due to an increase in the petrol and supplies in our country. Please come back soon! More 

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?