We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Cancun, Mexico
Phone Number:
01.800.237.8329
Website
Book In Advance
Book a Tour

TripAdvisor Reviewer Highlights

Read all 3,944 reviews
Visitor rating
  • 1898
    Excellent
  • 331
    Very good
  • 119
    Average
  • 100
    Poor
  • 238
    Terrible
Timely and well priced Airport Transfer

Arrived 6 hours after the scheduled arrival time because of weather and was greeted promptly at the terminal. Equipment was excellent, and return to the airport at 4AM was... read more

5 of 5 bubblesReviewed 2 days ago
MegNewHampshire
,
New Hampshire

Similar Things to Do in Cancun

Add Photo Write a Review

3,944 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,686: English reviews
New Hampshire
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Arrived 6 hours after the scheduled arrival time because of weather and was greeted promptly at the terminal. Equipment was excellent, and return to the airport at 4AM was prompt. Representative (Rey) at the NYX hotel was very friendly and professional.

Helpful?
Thank MegNewHampshire
Harrisburg
Level Contributor
82 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

We have been using this service for years and they have never failed us. We choose the shared van, but still are transported quickly to our hotel. They have the wisdom of knowing how soon to drop you back at the airport and always show for their appointments. Drivers are courteous and friendly.

Helpful?
Thank Midwest_Karen
Toronto, Ontario
Level Contributor
9 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Booked our group of 8 from and to the hotel from the airport. they were right on time and very new and clean vehicles. Will definitely use them again.

Helpful?
Thank Fernie3f
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 2 days ago NEW via mobile

We had BDT as our travel service once we arrived in Cancun. They were easy to spot, but we didn't know after getting off an Air Canada flight that we should be looking for BDT. We were given a brochure and put on a full bus to sit and wait 30mins at the airport, once we started to travel our... More 

Helpful?
Thank Jacquie A
New York City, New York
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

I guess these guys do it all as far as transportation, but we have only used them for hotels and airport transfers. They are quick, efficient and friendly. Good guys.

Helpful?
Thank Armen P
Milwaukee, Wisconsin
Level Contributor
46 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

I booked Best Day/BD Travel through Expedia for airport pick up and drop off. When we arrived at the hectic Cancun airport we had a hard time finding them and eventually a random guy was able to assist us. When we got there it was very hectic. People were standing everywhere and you didn't know who had been helped and... More 

Helpful?
Thank TravelDiva19
Stockholm, Sweden
Level Contributor
61 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

If you don't mind having to spend a lot of time of your holiday sorting misunderstandings out then go with Best day. I booked a one way shared transfer online before my trip, and that worked out fine. However, the option to choose the ferry terminal was not available, so I looked up what hotel was the closest and made... More 

Helpful?
Thank evib1980
BestDayTravel, Gerente at Best Day, responded to this review

Dear Guest: We would like to take this opportunity to thank you for bringing to our attention the inconvenience that you experienced during your departure transfer at Ferry Puerto Juarez and hope that you will accept our most sincere apologies. BD Travel prides itself on providing high standards of service to each of our guests, therefore take it very seriously... More 

Hicksville, New York
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago

A lot of the reviews talked about chaos in the airport or other variables that did not address the ACTUAL best day ground transportation company. I'm here to leave a review ONLY on the ground transport service, which was absolutely great! We did not book any tours, etc. through best day, just ground transport to and from the airport and... More 

Helpful?
Thank sana h
Madison, Wisconsin
2 reviews
5 of 5 bubbles Reviewed 1 week ago

BD travel is the agency to go through for your airport to resort transfer. They were waiting to pick us up and asked for our flight number so they wouldn't leave if we got delayed. Our flight back home was at 7 am so they had to pick us up at 410AM to get us to the airport on time.... More 

Helpful?
Thank faithb486
Underhill, Vermont
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 week ago

booked through Costco and they book your travel through BD. Very helpful, super organized and quick. Also booked some of our excursions through them and got a better deal.

Helpful?
Thank mmmackay2010

Travellers who viewed Best Day also viewed

 

Been to Best Day? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Best Day and other visitors
40 questions
Ask a question

See all questions (40)

Questions? Get answers from Best Day staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?