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Address: Cancun, Mexico
Phone Number:
01.800.237.8329
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TripAdvisor Reviewer Highlights

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Jose rocks!

My girlfriend and I went to Cancun on January 26th. We stayed at the RIU Cancun and the first day we were there we met a gentleman named Jose and his friend from Best Day Travel... read more

5 of 5 bubblesReviewed yesterday
Ben L

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4,025 Reviews from our TripAdvisor Community

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Showing 2,743: English reviews
1 review
5 of 5 bubbles Reviewed yesterday NEW

My girlfriend and I went to Cancun on January 26th. We stayed at the RIU Cancun and the first day we were there we met a gentleman named Jose and his friend from Best Day Travel. They were very friendly and a great help to us. He recommended some tours and activities to do while we were in Cancun (Chichen... More 

Helpful?
Thank Ben L
Casper, Wyoming
1 review
5 of 5 bubbles Reviewed yesterday NEW

2/17/17 and 2/24/17. Have used BD Travel for the last 3 years and they have always been on time, both ways. Upon our arrival, 2/17, they are easy to find and had our reservations. We waited about 15 minutes for the next shuttle (shared). The El Dorado was the first stop so we were there in about 15 minutes. Our... More 

Helpful?
Thank Desi H
Palm Beach Gardens, Florida
1 review
5 of 5 bubbles Reviewed yesterday NEW

I was concerned about my transportation from Cancun to Playa del Carmen, but as it turned out I had no need to worry. From the efficient emails arranging the transportation, to the warm and friendly greeting I received from the BD representative the second I stepped out of the airport exit, everything was perfect. The staff was efficient, friendly, and... More 

Helpful?
Thank paulaf06
Wenatchee, Washington
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 2 days ago NEW

This worked well for our trip to the Playa del Carmen area as the company is well organized and runs a very clean fleet. Only disappointment was the return trip to the airport, which is often stressful. They scheduled the pickup at our resort too close for comfort to allow travel time to the airport so I had the resort... More 

Helpful?
Thank Tom V
Poway, California
Level Contributor
20 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Arranged a private transfer from airport to hotel and then back on the return. Easy meeting space, quick service, beautiful, clean vehicles. Price was comparable to taxi and no multiple stops!

Helpful?
Thank Michele92064
Evanston, Illinois
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Book it R/T before you leave home. A taxi would preclude the 10 minute wait at the airport, but the value made up for it. Hotel pickup for return to airport; perfect. Our resort confirmed our R/T res. To find them as you arrive: walk out of airport and down to the end of the pick-up area. Look for booth... More 

Helpful?
Thank maggielovesparis
Toronto, Canada
Level Contributor
86 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

The airport transfer driver who dropped us off at our hotel asked for tips directly which we found to be rude and unnecessary. Tipping should be optional not mandatory. He was pretty pushy and said if we don't have change, he will give us change so we can tip him. We had a very bad impression of Mexican people, culture... More 

Helpful?
Thank Love2Travel4Ever2088
2 reviews
2 of 5 bubbles Reviewed 5 days ago NEW

I was in the Mayan Riviera, staying at the Grand Sirenis resort. We booked two excursions with the BD Travel desk at the hotel, which is associated with Air Canada. We were told we would get 10% off. I booked two excursions, but after realized we were charged for the wrong outing. The agent charged us for the correct one,... More 

Helpful?
Thank Carol L
Park Ridge, Illinois
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

Polite, clean and had air conditioning. I would highly recommend this company only. Good Price. I would use them again on my next visit.

Helpful?
Thank clcruz1010
NH
Level Contributor
82 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
1 of 5 bubbles Reviewed 1 week ago

Let me start by saying we've had trouble with this company before. When we arrived at the airport (this time) it was over 1 hour before we could find them, standing in a different place than what our transfer said. What's worse were the taxi drivers swarming us, making offers to drive us instead. Unfortunately, we had prepaid round trip... More 

Helpful?
Thank lunchladyNh

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?