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Palazzo Cancun

Closed today: Closed
Open today: Closed
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Traveller Overview
  • Excellent65%
  • Very good19%
  • Average8%
  • Poor4%
  • Terrible4%
Travellers talk about
“bottle service”(15 reviews)
“vegas club”(3 reviews)
“vip area”(5 reviews)
Majestic-Fabulous-Classy-TrendyA night that will blow your mind.
Closed today
Hours Today: Closed
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Blvd. Kukulkan Km 9 | Zona Hotelera, Cancun, Mexico
+52 998 883 3333
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from US$69.00
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Reviews (371)
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1 - 10 of 107 reviews
Reviewed 9 September 2018 via mobile

After a night out, we were standing on the parking lot of Palazzo, where my man decided to take a pee. Security of Palazzo came running towards us immediately and asked 60$ or else he would call the police. We are European so corruption is...More

Date of experience: September 2018
1  Thank rwmexico
Reviewed 12 June 2018

The crowd always comes extra late here so don't be too concerned if it isn't crowded by 11 pm. This was the case in 2016 and we had a blast. However, this year it never really got going unfortunately. Pretty good vibe overall though. Wouldn't...More

Date of experience: May 2018
Thank Eric P
Grupo_Mandala, Director de Relaciones con Clientes at Palazzo Cancun, responded to this reviewResponded 5 July 2018

Dear EricP, Thank you very much for your visit and for taking the time to share your feedback with us. We are truly sorry to know that your experience was not what you expected this year and we appreciate your tips for future visitors We...More

Reviewed 7 January 2018

Went there with a groups of ladies for a bachelorette party. We went as a pub crawl so had bottle service. The service was great they brought us an unmarked bottle of vodka and cranberry juice. I would not take a sip of that vodka...More

Date of experience: October 2017
4  Thank Lisa N
Grupo_Mandala, Director de Relaciones con Clientes at Palazzo Cancun, responded to this reviewResponded 16 January 2018

Dear Lisa, We want to thank you for the time you invested in writing us about your experience. As you already mentioned, open bar does not include bottled beverages and this is the reason you had to pay for your canned beer; however, we are...More

Reviewed 21 December 2017 via mobile

We were subject of discrmination from secutiy personal, bar full of drug dealers on the mens room and woman traffickers, beacarfull ladies

Date of experience: December 2017
6  Thank Gregory T
Reviewed 13 November 2017 via mobile

My wife and I went to Palazzo Wed 25th of Oct. We were having a great time. The music and drink service was great. I decided to go to the toilet. Upon entering there were 4 shady men standing around trying to sell drugs. I...More

Date of experience: October 2017
6  Thank Sweetasbrew
Mandala G, Director de Relaciones con Clientes at Palazzo Cancun, responded to this reviewResponded 22 November 2017

Dear Sweetasbrew,   First of all thank you very much for taking the time to share your valuable feedback and for bringing your concerns to our attention.   We are truly sorry to know that your otherwise pleasant experience was overshadowed by the situation encountered...More

Reviewed 11 November 2017 via mobile

First, the club. This place is was a ton of fun with great electronic and top hits music. Definitely has a Vegas club feel with of course a Mexican twist. Definitely not a place you want to bring your family or kids. Second, the service....More

Date of experience: November 2017
1  Thank Michael H
Reviewed 17 October 2017

there´s a excelet club to dance and drink, the music was very nice but you should play more reggaeton or latin music. The waiter was called Mariano, was always very attentive to us and especially fast

Date of experience: October 2017
1  Thank Leslie P
Reviewed 15 October 2017 via mobile

Music and set up was excellent, clean inside had a small VIP area but not rammed in like the others and drinks tasted fine. Worth a visit

Date of experience: October 2017
Thank MorairaNum1
Reviewed 10 September 2017

This place is amazing! I went here for my boy's bday and it was lit. I had such a great time and can't wait to go back again!

Date of experience: August 2017
Thank Briana R
Reviewed 8 September 2017

I LOVED this place! it was so much fun. The security guards and staff were very nice and helpful. I highly recommend getting bottle service. Definitely the best club in Cancun!

Date of experience: August 2017
Thank Zach R
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Questions & Answers
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21 May 2015|
AnswerShow all 2 answers
Response from Grupo_Mandala | Property representative |
We play the best of Electronic Music, House, Hip hop, Top 40 hits... we like to keep the party going on with playing little of everything trough the night. We dont offer shuttles but the Public Bus in Cancun runs 24/7 it's... More
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