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Cancun Shuttle Travel

Cancun 77565, Mexico
+52 998 980 0882
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We offer some of the best transfer services from the Cancun Airport to Downtown Cancun, Hotel Zone, Playa del Carmen and Riviera Maya. We have the best alternatives for your transfer so you can quickly begin to enjoy your vacations in the Caribbean. At Cancun Shuttle Travel, our priority is to offer you the best transportation service available both private or shared. Our goal is to pick you up or drop you off at your hotel’s door after that long flight you just took. This way you can enjoy the gorgeous beaches of Cancun and the Riviera Maya as soon as you want.
  • Excellent82%
  • Very good9%
  • Average2%
  • Poor3%
  • Terrible4%
Travellers talk about
“always on time” (32 reviews)
“great service” (44 reviews)
“private service” (10 reviews)
Open Now
Hours
Hours Today: 00:00 - 23:59
Suggested Duration: < 1 hour
LOCATION
Cancun 77565, Mexico
CONTACT
Website
+52 998 980 0882
Ways to Experience Cancun Shuttle Travel
from US$29.00
More Info
from US$79.00
More Info
Write a ReviewReviews (470)
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All reviews
"always on time"
in 32 reviews
"great service"
in 44 reviews
"private service"
in 10 reviews
"private vehicle"
in 5 reviews
"nice driver"
in 4 reviews
"your luggage"
in 5 reviews
"clean vehicle"
in 4 reviews
"return trip"
in 15 reviews
"great ride"
in 5 reviews
"other resorts"
in 5 reviews
"cold beer"
in 5 reviews
"transportation service"
in 4 reviews
"playa del carmen"
in 14 reviews
"professional service"
in 5 reviews
"riviera maya"
in 4 reviews
"air conditioned"
in 5 reviews
"no issues"
in 4 reviews
Filter

1 - 10 of 419 reviews

Reviewed today

Despite getting TWO confirmation emails the day prior to my pick up, they never showed up to take me to the airport. Nobody answered the phone, my emails, or Facebook messenger messages. I got an email response two hours after they were meant to pick...More

Thank HLJ619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2018

We booked the private round-trip transfer service June 20 when we went to Excellence Riviera Cancun. Even though we were delayed an hour and a half in the overcrowded immigration lines, our driver was still waiting for us with a clearly identifiable sign when we...More

Thank 38002Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonCashua, Director de Relaciones Públicas at Cancun Shuttle Travel, responded to this reviewResponded 9 July 2018

Dear 38002Traveler, Thank you for your kind comments. We are more than happy to know that you enjoyed great transportation service. Your comments inspire us to continue to offer the best service with a big smile. We look forward to your next visit to one...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2018 via mobile

I reserved the shuttle on line for transfer from Cancun airport to hotel. Received confirmation several days prior to trip. When we went to pickup location, we were told our name was not on list but if we could get on next shuttle. After waiting...More

Thank GATravelersRetires
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonCashua, Director General at Cancun Shuttle Travel, responded to this reviewResponded 27 June 2018

Dear GATravelersRetires, Thank you for sharing your experience with us. If you didn't t got the service that you paid for you must contact our customer service team to solve this issue immediately. I hope to see you soon in Cancun Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 21 June 2018

Didn't show up for pick up from hotel back to airport. No one answers the phone. I even had the hotel concierge keep calling until 10pm at night before our day of travel to confirm.

1  Thank briandallin76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonCashua, Director General at Cancun Shuttle Travel, responded to this reviewResponded 27 June 2018

Dear briandallin76, Thank you for sharing your experience with us. If you didn't t got the service that you paid for you must contact our customer service team to solve this issue immediately. I hope to see you soon in Cancun Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2018

Arrived at the airport to be greeted by a very professional looking driver called Javier. A shinning example . he helped us with our bags . He drove very safe and made us feel so welcome and appreciated . the vehicle was new and very...More

Thank Brendan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonCashua, Director de Relaciones Públicas at Cancun Shuttle Travel, responded to this reviewResponded 3 May 2018

Dear Brendan K, Thank you for your kind comments. We are more than happy to know that you enjoyed great transportation service. Your comments inspire us to continue to offer the best service with a big smile. We look forward to your next visit to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2018

Fantastic car service. Driver was waiting for me and my family right outside airport Right on time! Drove us to and from airport to Playa del Carmen. Nice roomy, air conditioned van. Very helpful driver. Would reserve their service again when I go back to...More

Thank anetty13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonCashua, Director de Relaciones Públicas at Cancun Shuttle Travel, responded to this reviewResponded 9 April 2018

Dear anetty13, WOW! What a blast !! Thank you for your kind comments. We are more than happy to know that you enjoyed great transportation service. Your comments inspire us to continue to offer the best service with a big smile. We look forward to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2018

Will definitely use this shuttle again, Thanks to Anna and Jesus for getting us to and from. And for a very helpful loading and unloading of many pieces of luggage.More

Thank wsharvey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonCashua, Director de Relaciones Públicas at Cancun Shuttle Travel, responded to this reviewResponded 17 March 2018

Dear wsharvey, Thank you for your kind comments. We are more than happy to know that you enjoyed great transportation service. Your comments inspire us to continue to offer the best service with a big smile. We look forward to your next visit to one...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2018

On time, cheap, friendly service and overall great shuttle. Would definitely recommend to anyone going to Cancun.More

Thank Pan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimonCashua, Gerente at Cancun Shuttle Travel, responded to this reviewResponded 2 March 2018

Dear SPan A, Thank you for your kind comments. We are more than happy to know that you enjoyed great transportation service. Your comments inspire us to continue to offer the best service with a big smile. We look forward to your next visit to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2018

We took a 2 person shuttle from CUN to Tulum and we had a great driver, Sebastian on the way, and then Manuel on the way back was also incredibly friendly, kind, flexible and offered to let us stop to grab a souvenir or food....More

Thank Stephanie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CancunShuttleTravel, Gerente at Cancun Shuttle Travel, responded to this reviewResponded 1 March 2018

Dear Stephanie M, Thank you for your kind comments. We are more than happy to know that you enjoyed great transportation service. Your comments inspire us to continue to offer the best service with a big smile. We look forward to your next visit to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2017

Will recommend if you need transportation, the price was good and I needed last minute changes and they were flexibleMore

Review collected in partnership with this attraction
1  Thank artur_nunes7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CancunShuttleTravel, Director General at Cancun Shuttle Travel, responded to this reviewResponded 25 January 2018

Dear artur_nunes7, Thank you for your kind comments. We are more than happy to know that you enjoyed great transportation service. Your comments inspire us to continue to offer the best service with a big smile. We look forward to your next visit to one...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Drew R
28 March 2018|
AnswerShow all 2 answers
Response from SimonCashua | Property representative |
Hello, Thank you for asking! In our web page you don t need to select any airline, you just have to manually enter the information. Send us an email to contact@cancunshuttle.travel Regards,
0
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mbagnese
12 March 2017|
Answer
Response from SimonCashua | Property representative |
Hello mbagnese, We have 3-point seat belt See you soon :)
0
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Irit L
10 April 2016|
Answer
Response from SimonCashua | Property representative |
Hello Irit, please check the we page to get a quote. Regards
0
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