Playa El Cielo
Playa El Cielo
4.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
This beach is known for its beautiful white sand and crystal-clear waters filled with stingrays, starfishes, and other marine life. Catamaran and snorkeling tours are popular here—the boats usually anchor in the waters so you can snorkel and snap some photos with the wildlife. Pair that with yummy food and boozy drinks on board, and you're in for a good time. The sandbar, in particular, is a great habitat and place to spot the starfish, with shallower waters only reaching up to waist height. Most tours depart from Cozumel, with some even including hotel pick-up service from Playa del Carmen or Riveria Maya. The tours sell out quickly though, so remember to book early. – Tripadvisor
Duration: More than 3 hours
Meets animal welfare guidelines
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4.5
651 reviews
Excellent
529
Very good
66
Average
37
Poor
10
Terrible
9
These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.
Sergio c
1 contribution
May 2022
This site is basically a scam. All they do is contact you with a local company and they charge you 40% more for the same tour you could've gotten locally.
On top of that they lie about the services provided, like glass bottom boats. family ran business and exclusive access to marine parks (there's ton of companies that can go here).
After reserving through el cielo cozumel I got to my meeting point to find out the local company dind't even know I had a reservation for that day. They ended up picking me up about 20 minutes late. The tour was supposed to start at 9:30 am, but we had to wait till 11:45. Since they didn't know about us they had only scheudled a tour leaving at 11:30 and they had to wait for that group.
Just get your tour with a local company and avoid the over charges and lies from companies like this that all they do is snatch business through alluring sites
On top of that they lie about the services provided, like glass bottom boats. family ran business and exclusive access to marine parks (there's ton of companies that can go here).
After reserving through el cielo cozumel I got to my meeting point to find out the local company dind't even know I had a reservation for that day. They ended up picking me up about 20 minutes late. The tour was supposed to start at 9:30 am, but we had to wait till 11:45. Since they didn't know about us they had only scheudled a tour leaving at 11:30 and they had to wait for that group.
Just get your tour with a local company and avoid the over charges and lies from companies like this that all they do is snatch business through alluring sites
Written 16 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tomuchtravel
Houston, TX317 contributions
Mar 2022
Yes the water is crystal clear and a beautiful Caribbean blue.THis was a stop on our snorkel tour. OK there were about 10 starfish and a manta ray but bunches of folks partying for sure! one catamaran - about 20 people jumped off and were eating guac out of a giant bowl (double dipping) -no masks to speak of. all of these beach areas if you go via the road, you have to pay an entrance fee.
Water waist deep
Water waist deep
Written 15 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caroline T
15 contributions
Nov 2023 • Couples
Rhythmic outing in a good mood, amazed by the colors of the water, the presence of magnificent fish, turtles, and rays.
The kindness of our guides is the key to success.
They offered us multiple, no-charge photo shoots (something no one else offers).
We were treated to a Tequila tasting and a snack break (marquesita).
They will have made our vacation at this precise moment a real waking dream!
Thanks to Tom and Yannick
The kindness of our guides is the key to success.
They offered us multiple, no-charge photo shoots (something no one else offers).
We were treated to a Tequila tasting and a snack break (marquesita).
They will have made our vacation at this precise moment a real waking dream!
Thanks to Tom and Yannick
Written 12 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amandine L
1 contribution
Nov 2023 • Couples
We did a dive with Mariana, she's a guide from the Secretoo agency who is just great. For me this is the excursion not to be missed, it is magnificently preserved. We did the first dive and it really is an extraordinary experience that I recommend 1000%, especially with a guide like her.
Written 27 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anthony S
3 contributions
Apr 2024 • Couples
Great excursion to Cozumel. The guide took us to see turtles, sharks, rays, etc....
The sky is truly magnificent and the ceviche prepared by the captain is excellent!
Great guide!
thank you
Anthony and Marion
The sky is truly magnificent and the ceviche prepared by the captain is excellent!
Great guide!
thank you
Anthony and Marion
Written 30 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Valentina c
Rome, Italy15 contributions
Jun 2023 • Family
I recommend this half day with the French-speaking guide from Secretoo, her name is Marion and she is incredibly kind. We chose this outing with our children because it allowed us to see giant green turtles at the sanctuary and up close without anyone around us. We saw some magnificent fish above the Colombia reef. The children were able to take photos near the starfish which are very numerous in El cielito and they played with the rays during our lunch break in El cielito. The Guacamole and ceviche were delicious. I recommend this day to all families, it will remain engraved in our memory.
Written 19 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alfredo Olimpo M
1 contribution
Jul 2023 • Family
The Island is spectacular, a paradise, the Sky Tour is beautiful and fascinating if not. You have setbacks.
In my case we had many setbacks, we left an hour and a half after the agreed time, they sent us a boat with incomplete visors for those of us who were going, the boat did not start in it. 2 reef, they went to tow us by Another Boat, they took us to heaven and since it was already late we didn't get to the sky to see the Stars. And on the way back the Other boat that they sent us was also staying.
We arrived late at the departure of our return to Playa del Carmen and had to pay at the other company on our return.
It was like a fair for us. But the island itself. Cozumel is wonderful
In my case we had many setbacks, we left an hour and a half after the agreed time, they sent us a boat with incomplete visors for those of us who were going, the boat did not start in it. 2 reef, they went to tow us by Another Boat, they took us to heaven and since it was already late we didn't get to the sky to see the Stars. And on the way back the Other boat that they sent us was also staying.
We arrived late at the departure of our return to Playa del Carmen and had to pay at the other company on our return.
It was like a fair for us. But the island itself. Cozumel is wonderful
Written 10 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MaryNory B
La Plata, Argentina34 contributions
Jan 2024 • Couples
It is an unmissable walk, we did it combined with Colombia Beach and Cielito. We snorkeled and were fascinated by the quantity and variety of fish as well as the starfish and some manta rays. .
We went with Norma Tour (an excursion that we bought directly at the port of Playa del Carmen, which was cheaper than what they asked us at the Hotel)
They complied with everything agreed, the sailors with very good vibes. We had a great time
We went with Norma Tour (an excursion that we bought directly at the port of Playa del Carmen, which was cheaper than what they asked us at the Hotel)
They complied with everything agreed, the sailors with very good vibes. We had a great time
Written 9 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maëlys P
3 contributions
Mar 2024 • Couples
We loved the snorkeling day!! Ismaël and Freddy were great, in a very good mood, it was a pleasure.
The lunch meal was delicious, and the drinks were greatly appreciated!
We saw some very beautiful things underwater and we came back with lots of memories in mind, thank you!
We will recommend your excursion to our friends!
The lunch meal was delicious, and the drinks were greatly appreciated!
We saw some very beautiful things underwater and we came back with lots of memories in mind, thank you!
We will recommend your excursion to our friends!
Written 8 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adeline L
2 contributions
Jul 2024 • Family
Magical Outing with an Exceptional Marina Guide, via Secretoo!! I highly recommend!
Marina and the captain do everything to make us live an experience apart from the big tourist groups. Marina is French and explains a lot to us. She accompanies us in snorkeling and also has photos reported to leave us beautiful memories. We saw lots of animals during this outing, and little aperitif stop on the water with the stingrays stroking our feet! Thank you for everything
Marina and the captain do everything to make us live an experience apart from the big tourist groups. Marina is French and explains a lot to us. She accompanies us in snorkeling and also has photos reported to leave us beautiful memories. We saw lots of animals during this outing, and little aperitif stop on the water with the stingrays stroking our feet! Thank you for everything
Automatically translated
Written 24 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alineacayaba
Sao Paulo, SP
Olá, gostaria de saber qual a agência de viagens que faz o passeio saindo de Cozumel? Vale a pena com crianças?
Written 11 April 2023
We just want to get a boat ride to el cielo beach to sunbathe and swim for a while. Have already done snorkel tours of columbia, palancar and el cielo sandbar
Do you offer a boat ride only to and from playa el cielo?
Written 24 March 2023
Can you go to el cielo playa without taking a tour or snorkeling? Want to hangout the beach and there and eat food
Written 3 April 2021
El Cielo reef is only accesible by boat. You can book a private boat if you don’t want to Snorkel and just want to be at Cielo. We book through Cozumel tours and Excursions, they have private little boats at reasonable prices and excellent service.
Written 25 May 2021
I’m taking a carnival cruise to Cozumel next May. I want to book this excursion but am hesitant because it isn’t through carnival. How reliable are they about making sure you get back to your ship? And is it worth it?
Written 30 July 2020
Hi! We wanna go Playa del Cielo but everywhere I read, people always write you can only get there by boat. Is there any other way at all that we could get there?
Thanks in advance!
Written 26 January 2020
buenas! se puede ir al cielo por libre sin contratar ningún tour? o es obligatorio contratarlo con alguien?
si es obligatorio, me recomiendan alguna empresa seria que hablen Español y trabajen con grupos pequeños?
Written 20 January 2020
Como contactar o barco "El Magnifico" do Carlos?
Written 12 December 2019
It is my understanding the goverment has closed off this area to give the reefs a break until early 2020.
You would need to take car or bus to Playa Del Carmen, then ferry over to Cozumel. Then taxi to a tour operator that goes there.
Written 10 October 2019
Hola,
He visto que han cerrado el acceso de “el Cielo” qué otras alternativas existen para bucear y snorklear?
Gracias por su ayuda.
Claudina
Written 2 October 2019
Despues del cielo esta. Columbia, Palancar y paraiso. Saludos.
Written 5 December 2019
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