We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: A Km 4. 5, Cozumel 77600, Mexico
Phone Number:
+52 800 435 3240
Website

TripAdvisor Reviewer Highlights

Read all 45 reviews
Visitor rating
  • 14
    Excellent
  • 10
    Very good
  • 10
    Average
  • 4
    Poor
  • 3
    Terrible
great day by the pool!

good value for money if looking for a drinking day. access to the sea available. food and drinks and service were all amazing! staff very nice and always there when you needed... read more

4 of 5 bubblesReviewed 22 October 2016
Rachel3712
Add Photo Write a Review

45 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 41: English reviews
Mount Vernon, Ohio, United States
Level Contributor
20 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 6 February 2017

I was with a group of 13 ladies on a cruise who went to El Cid for our day in Cozumel. We had a perfect day at El Cid. The staff was very friendly and helpful. There are two beach areas. A large area to your right and a smaller, picturesque area to the left of the restaurant/bar. We actually... More 

Helpful?
2 Thank Crystal B
Boise, Idaho
Level Contributor
14 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 11 January 2017

I made reservations a month prior for an ocean view room. I called ahead to confirm once we arrived in Cozumel which got us lip service. When we showed up the sent us to another hotel - across the street which to be fare was all inclusive. But not on the water, and no ocean view room.

Helpful?
1 Thank Pr0t0C0sm0s
Level Contributor
42 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 15 December 2016

Being a crew member on board cruise ships. El Cid is the place to be for me when we stop in Cozumel. Its very close to the cruise ship pier. We always bay a days pass for the pool. Thei have a small but nice pool. A water front. A bar and a good restaurant. With a day pas you... More 

Helpful?
2 Thank Florin M
Huntington Beach
Level Contributor
61 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 27 November 2016

Nice Hotel (location, location, location) They have everything you need very relaxed atmosphere great place to get away and enjoy the beautiful bright blue water. Great great diving and snorkeling especially right in front they have a sunken plane parts from the old James Bond movie. Great deal for the price the people are very nice that work there. Nice... More 

Helpful?
1 Thank jeffcS4865GB
Derby, Connecticut
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 November 2016

This place was great. The staff and service was awesome, especially Luzma Melgarejo Vega from Guest Services. She went out of her way to make sure we were happy. The resort is beautiful and everyone is so friendly. Would definitely go back!

Helpful?
2 Thank lucigilkes
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 22 October 2016

good value for money if looking for a drinking day. access to the sea available. food and drinks and service were all amazing! staff very nice and always there when you needed something.

Helpful?
3 Thank Rachel3712
Level Contributor
39 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 18 August 2016 via mobile

We have been here many times in the past and have enjoyed it very much. This time, not so much. We purchased the all inclusive day pass like we have many times in the past when our ship docks here. We found a couple of chairs in the semi sun because all of the palapas were taken, 10 small umbrella... More 

Helpful?
4 Thank hd c
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 13 August 2016 via mobile

After being deviated from our next port in Honduras, do to a tropical depression, our ship elected to change our itinerary, and we visit Cozumel. The ship moored at the Carnival pier, and we decided to walk the 1/4 mile to a hotel that we have visited before. We had spent vacations twice in the past, and enjoyed the facility... More 

Helpful?
4 Thank Walter C
Lewes, Delaware
Level Contributor
21 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 11 March 2016

We were cruising with another couple and their friends suggested this resort for a day trip on our stop in Cozumel. The resort was fabulous! The day pass included snorkeling, lounge chair, towels, hot tub, pool, beach, buffet lunch, and unlimited beverages, including adult ones. While we were there we even got salsa dance lessons. The food was fabulous. The... More 

Helpful?
6 Thank Pepperr L
Niagara Falls, New York
Level Contributor
28 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 25 February 2016

My 3 year old daughter and I walked over from the cruise ship terminal to get a little beach time. We found a very small beach (between two pools under the outdoor massage cabanas). It was a great little beach for us, but there was some glass in the sand so be careful.

Helpful?
3 Thank dhock

Travellers who viewed El Cid Ceiba Resort Day Pass also viewed

 

Been to El Cid Ceiba Resort Day Pass? Share your experiences!

Write a Review Add Photos & Videos

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of El Cid Ceiba Resort Day Pass and other visitors
11 questions
Ask a question

See all questions (11)

Questions? Get answers from El Cid Ceiba Resort Day Pass staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?