We had a great time here. The staff at the Blue Lagoon Restaurant were amazing and very friendly. we used MJs dive shop for our snorkel gear rental and they were very friendly. We had an issue with a leaking snorkel and they replaced without any issues at all. They also had lockers for our stuff. The staff at Blue Lagoon made some awesome drinks and all around made for a great time. We stopped by the Tequila Museum there for some tastings and had a margarita from a cart run by Juan Lopez who hand painted clay pots he mixed the drinks in. Everyone was very friendly and helpful and it made for a great experience.

We had a great experience at the park. It was actually our second time there. But I really wanted to come here to compliment our trainer/marine biologist Linda. She had two young adults with special needs in her group, one of which was my son. The way she accommodated the ENTIRE group and made sure everyone was included was absolutely amazing. The other young woman in attendance had been sitting out on the stairs but Linda was able to get her dad to carry her closer to the water and was able to get the dolphin Kathy to interact with her in a way that was meaningful and impactful. I wish everyone could have seen her smile after she touched the dolphin. I was blown away by Linda’s intentional inclusion. Would come back over and over!

The entire staff was helpful, informative, patient, and kind. We can’t remember his name, but our guide with the manatees was incredible! Nohutch was such a patient, attentive creature! Christina with the sea lions made our visit very memorable.

the place is very nice to chill. there is lovely spots to snorkle and do scuba diving near the shore. pls bargain for snorkle equipment they charge around 5 to 10 usd per set. we did scuba at mj dive shop and Juan was excellent. food and drinks are very expensive but great place to hang out.

This your was excellent! So informative on Mayan culture, ruins, and architecture. Leo is an AWESOME guide. The lagoon is beautiful and a fantastic addition. The combo your is the easy to go! Another word about Leo. There was one couple on our tour that was DIFFICULT! they were an hour late. They complained about everything from the volume of speaking to the food (which was excellent) to the bathrooms to change to beach wear AFTER those options were made clear. Leo was gracious and professional with them the entire tour - though the rest of us were in eye roll mode. He is such a great guide!

The snorkeling is amazing. There are a lot of sea fans, statues & we seen barracuda & several smaller fish. There were some waves from all the boats which made the water rough at times. The water is also deep for small children. It's best to take them to the pool. The Mayan village was interesting. The sea lion show was good . We also enjoyed watching the dolphins from the boardwalk. Bring your own snorkeling gear. They have some to rent to it seemed expensive to me. The bad: I was trying to decipher if the waiters were being helpful or annoying. They were hovering over our shoulder at all times. The wifi was always down which was disappointing when we came in from a cruise & needed to connect with our children at home.

Best snorkeling ever!!! This was my third time at this park and I was again taken away by the amazing snorkeling. Food was good and we had great service from Jose! However, when we went to get a life jacket for my youngest child, boy was the worker there miserable! I felt like I was bothering him and when I had concerns that the vest was too small, the guy took it from our hands, loosened the straps (which I could have done myself) and literally threw it back to us. It's a shame such a beautiful park had such a poor worker.

We went as a part of a tour that also included transportation, the ferry ride, and glass boat rides. The park was the better part of the tour that day because of the snorkeling. We arrived with our guide (Cucurumbe) who had arranged the tickets, and the snorkeling gear. The waves were a bit challenging for some. As other reviews mention some vendors will call to you and the facility is a bit worn. Our tour also included lunch which was nothing special. The snorkeling was much better here than with our glass boat tour. We did look at the replica Myian area. If I were to ever go here again, I would skip the package and go on our own.

Chankanaab is a very nice Nature park. We took a taxi from the port. They have a place where you can swim with Dolphins, we didn't but looked at it. We went to the beach area. Snorkeled. It was nice, saw some fish. It was average snorkeling. They have places to sit under palapas. There are a few restaurants, we didn't eat there though. They had a Sea Lion show that was cute. Enjoyed our time time there.

A great choice for a day excursion while in port on a cruise. We booked through Royal Caribbean. Tour guide, transportation, all-inclusive armbands. Quickly found our tour guide at the port and once a group of us were checked-in, we were on a taxi van and at the park in a short while. Awesome place. Nice restrooms, great food, pools, beaches, snorkeling, sea lion show, Mayan ruins all available with all-inclusive. Plus there are massage huts, hair braiding, swimming with dolphins, souvenir shops, tattoos, etc along the beach front. Would definitely recommend. Book early, it gets BUSY