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Duende - Day Tours

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Address: Riviera Maya, Cozumel, Mexico
Phone Number:
+52 5129617024
Website
Description:

Duende Tours offers personalized travel and tour services throughout the...

Duende Tours offers personalized travel and tour services throughout the Mayan World (Mexico, Belize and Guatemala).

Explore the Mayan ruins of Chichen Itza, Coba, Tulum, Palenque or Tikal and lesser known sites like Ek Balam, Calakmul or Yaxha. Spot wildlife on our birding tours or swim with whale sharks. For the more active traveler we offer diving, cenote snorkeling, zip-lining, cave tours, canoeing, jungle hiking, mountain biking and more... We can arrange anything that fits adventure travel; just send us an inquiry and we will customize to your needs!

We look forward to giving you the service you deserve :)

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TripAdvisor Reviewer Highlights

Read all 57 reviews
Visitor rating
  • 48
    Excellent
  • 7
    Very good
  • 0
    Average
  • 1
    Poor
  • 0
    Terrible
Chichen Itza tour...Adventure Galore

My husband and I were on the tour last week. I must say that this company was very flexible in making sure that they met our needs. Our cruise changed the itinerary at the last... read more

5 of 5 bubblesReviewed 1 week ago
Tiffany T
via mobile

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57 Reviews from our TripAdvisor Community

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Showing 56: English reviews
2 reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

My husband and I were on the tour last week. I must say that this company was very flexible in making sure that they met our needs. Our cruise changed the itinerary at the last minute which could have disrupted our ability to take this lovely tour , but thanks to the great professionalism of this company , our tour... More 

Helpful?
Thank Tiffany T
Niagara falls, Canada
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 February 2017

We booked a private birding tour for four adults and two infants each just 1 year old, that ran for aprox 5 hours and ranged various locations around the island. The tour guide Arturo was knowledgeable about where birds would be found at various times of the day and was just as excited to seek them out as we were.... More 

Helpful?
Thank Samantha E
Calgary, Canada
Level Contributor
40 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 8 February 2017

How do you put into words one of the best experiences we have ever had...we have been wanting to go to Chichen Itza for the last 6 years, but were never willing to do the long day on the bus. With this tour, your have your own plane/pilot, taxi driver and tour guide. From the time you arrive at the... More 

Helpful?
Thank Tootall70
1 review
5 of 5 bubbles Reviewed 21 January 2017 via mobile

Wow! What an incredible experience worth every penny first class treatment from start to finish (host, pilots, cab driver and tour guide). We felt very safe even though the plane was small. Julian the tour guide was extremely knowledgeable and accommodating. The stop at Ik Kil cenote was very refreshing after being in the hot jungle. Will recommend to anyone!

Helpful?
Thank Chelsea S
Fayetteville, Arkansas
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 December 2016 via mobile

My wife and I wanted to visit the ruins while in Cozumel scuba diving but didn't want to take an entire day getting there and back. We found this tour via TripAdvisor and the prior reviews were a factor in our choice of this particular trip and company. Chantel was very responsive and kept us updated throughout the whole process.... More 

Helpful?
1 Thank Greg F
Chicago
Level Contributor
128 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 20 October 2016 via mobile

This was a great experience The pilots, the driver, the organizers were all very professional and outstanding. The guide at Chichen Itza, Julian is the best guide we have encountered on our many travels. The tour ended at a cenote where one can swim if one so wishes. Regardless it is a beautiful natural body of water. The only downside... More 

Helpful?
1 Thank Attar1
onejungle, Manager at Duende - Day Tours, responded to this review

Hi, Thank you for the great review! It is our pleasure to provide excellent service and we much appreciate you enjoyed the tour. Sorry to hear you did not like the lunch as much. Maybe the cook had a bad day? Most people enjoy the flavors, as you can see in other reviews about this tour. We will keep an... More 

Chino, California
2 reviews
5 of 5 bubbles Reviewed 10 October 2016

AMAZING!! Awesome service, Great people all the way around. Kept us on schedule so we would make it back for embarkation. Our Guide at Chichen itza was great and the taxi drivers and pilots all made this trip unforgettable. Long day for sure but was by far the greatest of our Cruise. By the way there is nothing like seeing... More 

Helpful?
Thank Debbie O
onejungle, Manager at Duende - Day Tours, responded to this review

Hey Debbie, It was very nice having you on tour with us. And of course, this review is so very much appreciated. If you ever come to Cozumel again, we will gladly provide an equally great service for whichever private tour you wish. Kind regards, Chantal - Duende Tours More 

Charlotte, NC
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 10 August 2016

We booked a tour of Chichen Itza as a day trip from Cozumel through the This Is Cozumel website. Duende provided the tour. They were AWESOME to work with. First, let me tell you about our problem. Tropical Storm Earl showed up during our Royal Caribbean cruise, forcing a reschedule. We were booked for a Friday tour, but our port... More 

Helpful?
1 Thank neologist
onejungle, Manager at Duende - Day Tours, responded to this review

Thank you so much; what a nice review. It is our greatest pleasure to provide this fantastic service. Thank you for recommending us to others. Best regards, Chantal More 

Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 July 2016 via mobile

Bucket list epic event. Food was first rate. Guides were excellent people. 40-50 WS so close you could have touched them.

Helpful?
1 Thank Doug B
onejungle, Manager at Duende - Day Tours, responded to this review

Thanks Doug, pleasure having you on tour with us and thanks for the fantastic review! We are eager to reopen Whale Shark season May/June 2017. Regards, Chantal - Duende Tours More 

Cranford, New Jersey
Level Contributor
22 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 17 March 2016

Only thing difficult was booking. Phone number on web site does not work. Email them directly. If you book 5 days in advance you can charge it, otherwise USD COD. Having said that Chantal was very helpful and trip was impeccably organized. Had private Cessna to chichen itza and was greeted by our driver for the day. He took us... More 

Helpful?
1 Thank Ira A
onejungle, Manager at Duende - Day Tours, responded to this review

Hi Ira, It was a pleasure having you on tour with us and really appreciate your review here. We hope to see you soon again on Cozumel! Best regards, Chantal More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?