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Scuba Shack Cozumel

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Carr. Costera Sur Km 3.5 # 2, Cozumel 77600, Mexico
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Review Highlights
Best Shop in Cozumel

My daughter and I were on a cruise. It was beautiful and our dive master was great! Very... read more

Reviewed 4 weeks ago
robert k
Excellent customer service!

All the staff is very friendly and knowledgeable. Detailed pre dive briefings from Dive Masters... read more

Reviewed 11 April 2018
Linda B
,
Elmira
Read all 74 reviews
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Overview
  • Excellent92%
  • Very good5%
  • Average0%
  • Poor1%
  • Terrible2%
Travellers talk about
“dive shop” (13 reviews)
“dive master” (14 reviews)
LOCATION
Carr. Costera Sur Km 3.5 # 2, Cozumel 77600, Mexico
Write a ReviewReviews (74)
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All reviews
"dive shop"
in 13 reviews
"dive master"
in 14 reviews
"grand park royal"
in 2 reviews
"divers snorkelers"
in 2 reviews
"small fast boats"
in 3 reviews
"each morning"
in 3 reviews
"dive sites"
in 5 reviews
"safety oriented"
in 2 reviews
"dive trip"
in 4 reviews
"this past week"
in 2 reviews
"the reefs"
in 4 reviews
"these guys"
in 4 reviews
"great diving"
in 3 reviews
"cruise ship"
in 5 reviews
"lobster"
in 5 reviews
"roberta"
in 26 reviews
"juan"
in 16 reviews
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1 - 10 of 72 reviews

Reviewed 4 weeks ago

My daughter and I were on a cruise. It was beautiful and our dive master was great! Very knowledgeable about the area and helpful. They unloaded our gear and washed it for us and dried it out while we went and got some lunch. I...More

Thank robert k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberta C, Owner at Scuba Shack Cozumel, responded to this reviewResponded 2 weeks ago

Thank you so much for your review. We appreciate it. And are thrilled that you and your daughter had the best time - that is what vacations are all about, right? We are looking forward to seeing you again soon and showing you more of...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2018

All the staff is very friendly and knowledgeable. Detailed pre dive briefings from Dive Masters. Attention to safe ty and extra time for novices. Boats are well maintained. You are allowed to spend maximum bottom time without any rush. We have been diving Cozumel for...More

Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberta C, Owner at Scuba Shack Cozumel, responded to this reviewResponded 12 April 2018

Thank you so much Linda. Our philosophy is for your to enjoy your diving as much as possible, without any hassle. We look forward to seeing you here again soon !

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Reviewed 31 March 2018

Had fabulous dives and informative dive masters. Highly recommend. Easy access on the beach. Good food next door too.

Thank verycoldone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberta C, Owner at Scuba Shack Cozumel, responded to this reviewResponded 10 April 2018

Hi there - We are happy that you had an excellent experrience with us. Our goal is to insure that everyone is happy. Please come back and visit us soon! Thanks - Roberta

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See more reviews
Reviewed 28 March 2018

Roberta runs a first class diving operation. Her dive masters are knowledgeable. She uses small fast boats that accommodate 6-8 divers. She is a very knowledgeable diver and if you have the opportunity to dive on a boat she is diving on you are sure...More

Thank mikedrew2046
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2018

We had a wonderful experience from begining to end. They took us to Santa Rosa Reef, one of the most beautiful places we have ever been. The master dive guiding us was outstanding. Everything went pretty smooth. Definitely going back as many times as we...More

Thank Liliana O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberta C, Owner at Scuba Shack Cozumel, responded to this reviewResponded 11 February 2018

Hi Liliana - We are thrilled to hear that you enjoyed diving with us. All of us here at Roberta's Scuba Shack strive to insure that you enjoy your vacation. And are looking forward to showing your of Cozumel's underwater world. Thanks !

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Reviewed 29 January 2018

We signed for two days diving with them and they are a bit cheaper than the rest of dive operators we compared with. The boats are small but this is not necessarily an inconvenient because the groups are small too ( first day we were...More

Thank eXperienciate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2017

We just spent 5 days in Cozumel, and dove with Roberta's four of them. four 2-tank dives (both AM and PM) and a night dive. This is a small operation, but very well run. Roberta herself is there each day, and her entire staff is...More

Thank Dan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberta C, Owner at Scuba Shack Cozumel, responded to this reviewResponded 1 January 2018

Hi Dan - we are thrilled that you had a great vacation. That is what our job is - making sure that you diving vacations is safe, fun and worry-free. We look forward to seeing you again soon ! And welcome to the family :)

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Reviewed 30 November 2017

Fantastic experience from beginning to end. This is a small shop but don't let that fool you. These guys are terrific. We had 2 awesome 2 tank dives. The dive masters were first rate. Scuba Shack was recommended to us by some very seasoned diver...More

Thank Deb C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberta C, Owner at Scuba Shack Cozumel, responded to this reviewResponded 5 December 2017

Hi Deb. We are thrilled to know that you had a great time. That is what vacations are all about, right? Good time, superb and personalized service. We look forward to your next trip diving with us. Thank you. Roberta

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Reviewed 8 November 2017

My wife and I dove with Scuba Shack for the first time in October 2017. We were very well taken care of. Our dive masters, Juan and Rudi were very safety oriented and extremely informative about the dives. Our boat captains, Oscar and Ismail, were...More

Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2017

Stayed in Cozumel this past week, usually stay on the far end of the island mainly closer to the dive sites and a shorter boat ride. This trip we decided to stay at the Grand Park Royal which is across the street from Roberta's. The...More

Thank medicjojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
John D
12 December 2016|
AnswerShow all 2 answers
Response from Roberta C | Property representative |
Hi there. Thanks for reaching out to find us. We are located ONLY in the south hotel zone. I am sorry to say that the Scuba Shack in town in not associated with us. It is my es husband, trying to steal business by using... More
0
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Mary W
15 May 2016|
AnswerShow all 2 answers
Response from Raymond S | Reviewed this property |
Hey the owner of the Scuba Shack is Reberta and she dose have rooms across the street to stay in send her a message and she will be happy to help you out.
0
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