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Prisma Golf Cart Rentals

Avenida Rueda Medina # 22, Isla Mujeres 77440, Mexico
+52 998 877 0938
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Review Highlights
Great

We reserved the cart inline to be dropped off at our villa for the week. They had it there roughly... read more

Reviewed 1 week ago
Jessica S
via mobile
NEVER AGAIN!

I reserved a golf cart online for a four day use and arranged to have it delivered to a rental... read more

Reviewed 2 weeks ago
EugeneaG
,
Austin, Texas
Read all 237 reviews
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Overview
  • Excellent44%
  • Very good21%
  • Average14%
  • Poor7%
  • Terrible14%
Travellers talk about
“golf cart” (58 reviews)
“worked fine” (4 reviews)
LOCATION
Avenida Rueda Medina # 22, Isla Mujeres 77440, Mexico
CONTACT
Website
+52 998 877 0938
Write a ReviewReviews (237)
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"golf cart"
in 58 reviews
"drivers license"
in 9 reviews
"worked fine"
in 4 reviews
"no reservation"
in 2 reviews
"ferry terminal"
in 7 reviews
"these guys"
in 5 reviews
"turtle farm"
in 2 reviews
"gas"
in 38 reviews
"island"
in 87 reviews
"primo"
in 3 reviews
"companies"
in 5 reviews
"ultramar"
in 2 reviews
"cancun"
in 8 reviews
Filter

1 - 10 of 198 reviews

Reviewed 1 week ago via mobile

We reserved the cart inline to be dropped off at our villa for the week. They had it there roughly the time we reserved it to be dropped off. The day we left we were going to drop it off at the agency but it...More

Thank Jessica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

I reserved a golf cart online for a four day use and arranged to have it delivered to a rental property. This went well, however it went downhill from there!! The cart was supposed to be delivered at 10 am but when it didn't arrive,...More

Thank EugeneaG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
golfcars, Gerente at Prisma Golf Cart Rentals, responded to this reviewResponded 1 week ago

we never received a complain from you .the probelem with large carts is that they have a high demand .we are one of the few companies still renting them and most of visitors use them as a toy resulting in damages to others renters.the fuel...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

We wanted to rent a golf cart for 24 hours, but our next day plans we couldn't. We used a discount we printed off of the internet. So we paid 650 pesos for 10:15 to 17:00. At 16:30 our plans changed and we went back...More

Thank Russell B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
golfcars, Gerente at Prisma Golf Cart Rentals, responded to this reviewResponded 1 week ago

so you change your plans not us . did you know the other places in isla has a $950.00 pesos rate for 24 hours? so thanks for renting with us and review our good carts .ALL rental places around the world charges for extra time

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Reviewed 27 April 2018 via mobile

We rented a cart for till 5pm paid 675 pesos. But wanted to book it for 24hrs but our plans the next day wouldn't allow us to rent it then. At 4:30pm we went up there to see if we could pay the extra 180...More

Thank jesikabutcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
golfcars, Gerente at Prisma Golf Cart Rentals, responded to this reviewResponded 1 week ago

thanks for let it know other customers we are the cheapest and with the best carts . your complains look as you dont want to pay the rate you should pay . all readers on these page knows you have to pay extra to use...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2018 via mobile

I contacted Prisma via email and booked a cart for a week, we received an excellent rate. Picking up the cart was an easy process, but be aware that they don’t open until about 9:15 am. Our first cart had a flat tire, so we...More

Thank Jeana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018

This was pretty easy! It was a little less expensive than a place down the street. It took a few minutes for paperwork, we gave them our driver's license to hold during the rental (standard practice), and we kept it for 23.5 hrs. When we...More

Thank kuppycake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
golfcars, Propietario at Prisma Golf Cart Rentals, responded to this reviewResponded 6 March 2018

thanks for your review . we will continue working to satisfie our customers

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Reviewed 3 March 2018

Villa del palmar booked for us and the golf cart was a wreck. Seat falling apart, no real backup mirrow. Sat waiting for someone to get to work so we could get going. Bad attitudes--go off resort to book a golf cart.

Thank buckmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
golfcars, Gerente at Prisma Golf Cart Rentals, responded to this reviewResponded 5 March 2018

i really wish you told us your commplain at the return time

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Reviewed 22 February 2018

If you don't enjoy working with people, maybe get a different job? There are many golf cart rental places on Isla Mujeres, and apparently Prisma does good business, probably because they have a prime location. The person behind the counter who was in charge of...More

Thank rjester17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
golfcars, Gerente at Prisma Golf Cart Rentals, responded to this reviewResponded 5 March 2018

it looks like you didnt rent any cart from us , however we apologize for any incovininence on the rude attitude you mention from the rental counter.however we are sold out as you known because we are the best and not because of prime location...More

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Reviewed 22 February 2018 via mobile

The location of this place a good location. The representative outside seem to be pretty friendly but they do not communicate with those who work inside. The inside workers are quite rude and do not try to assist you with obtaining a rental. There's a...More

Thank Deja A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
golfcars, Gerente at Prisma Golf Cart Rentals, responded to this reviewResponded 5 March 2018

thanks for your opinion . we tryng hard to deal with outsides midlemann our local autorithies dont help us to move them by the way , february is full month and there is no few carts available

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Reviewed 18 February 2018

Rented on 2/15/18, made us wait for an HOUR and our reservation was for 10am. Did not answer our questions. I assume they did not speak any english. A guy from the street helped interpret...really? Anyway, we are fortunate that our delapitated and disgustingly dirty...More

Thank craiggyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
golfcars, Gerente at Prisma Golf Cart Rentals, responded to this reviewResponded 20 February 2018

its very strange. most our staff speaks and write in english . however another 16000 customers a years think diference anyway we apologize for any inconvinience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
90jant
21 November 2017|
AnswerShow all 2 answers
Response from golfcars | Property representative |
thanks for asking our schedule is from 9 am to 6 pm everyday
1
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John T
16 July 2017|
Answer
Response from golfcars | Property representative |
no we dont , very sorry , we only rent golf carts
0
Votes
Google Translation
stephpyle
13 July 2017|
Answer
Response from golfcars | Property representative |
yes we have it 2 days $92.00 us
1
Vote
Google Translation
;