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Del Mundo Tours

Av 10 sur | Local 11PB mzn 25 , Plaza antigua, Playa del Carmen 77717, Mexico
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Review Highlights
Underground river tour

Just stopped in to get info of the secret caverns tour and they directed me to one which doesn’t... read more

Reviewed 29 January 2018
dennism100
,
denver colorado
Recommended tour agency

Brilliant staff at this tour agency. They are so informative, experienced and helpful, especially... read more

Reviewed 12 August 2017
ErikTheSwede_75
,
Sweden
Read all 114 reviews
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Del mundo tours is a tour agency created by Ludovic, a Belgian photographer who decided to settle down in beautiful Playa del Carmen few years ago. He opened his first photo gallery and tour agency in Playa del Carmen in 2013, making himself slowly a name the industry. With his travel experience (he has been to about 100 countries so far!), he decided to share his passion for travels with his photo exhibition and advices to discover Mexico. Del mundo tours offer really accessible prices for most of the excursions in the region. Some of theirs excursions are well appreciated such as their cultural tour or culinary tour. Make sure to stop by or contact us.
  • Excellent74%
  • Very good17%
  • Average3%
  • Poor3%
  • Terrible3%
29 Jan 2018
“Underground river tour”
12 Aug 2017
“Recommended tour agency”
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Hours
Hours Today: 07:00 - 21:00
Suggested Duration: < 1 hour
LOCATION
Av 10 sur | Local 11PB mzn 25 , Plaza antigua, Playa del Carmen 77717, Mexico
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Reviewed 29 January 2018

Just stopped in to get info of the secret caverns tour and they directed me to one which doesn’t advertise but in connected to the underground system. Their advise was terrific as this tour was much cheaper and more personable as our family was the...More

Thank dennism100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelMundo T, Gérant at Del Mundo Tours, responded to this reviewResponded 1 February 2018

Thank you very much for your review ! We are very happy you enjoyed your tour. Seen you soon, if you come back to Mexico :) Del Mundo Team

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Reviewed 12 August 2017

Brilliant staff at this tour agency. They are so informative, experienced and helpful, especially an awesome Belgian guy which I think was called Raul. I made a couple of bookings here: Chichen Itza, Tulum/Coba, Underground river and they were all more or less brilliant excursions....More

Thank ErikTheSwede_75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2017 via mobile

We booked six tours at this company and are very happy to say that every activity we had was amazing. We did a cultural tour and our guide Marie told a lot of interesting stories about typical mexican culture. We recommend this company to everyone!

Thank Youri B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 1 July 2017

Had a blast because of you guys ! Great agency, experienced staff. wasn't sure what I was going to do during my vacation week. Ended up booking : Mexxtremo adventure to the cenote and Chicen Itza express Ludovic guided us thought the pamphlet of offered...More

Thank Nicolas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2017 via mobile

What a rip off!!! Was told I'd get 2 hours snorkelling with turtles and snorkelling over a live coral reef. Got 20 minutes max with 10 minutes looking for turtles. The excursion was a waste of 6 hours. Then they spend 45 minutes trying to...More

1  Thank Don W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ludovicdeforseau, General Manager at Del Mundo Tours, responded to this reviewResponded 15 March 2017

Hi Don, So sorry to hear you didn't enjoy our tour. However, we did explained you that Akumal (which is the main spot to see turtles) is closed for the moment due to privatisation of the place by the government and that we don't know...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2017 via mobile

Great tour agency, talked through the options we wanted to do and they advices us on best tours and dates and options which we could do with our 2 year old. Unfortunately for us the Marine Protection Services cancelled all people from swimming with Turtles...More

Thank Matthew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ludovicdeforseau, General Manager at Del Mundo Tours, responded to this reviewResponded 15 March 2017

Hi Matthew, your family was so lovely and it was great to meet you. Glad you enjoyed your time and our service. Have a great day Ludovic

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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