We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Chetumal Km. 282 | Carretera Federal Cancun, Playa del Carmen 77710, Mexico
Phone Number:
+52 998 206 3311
Website
Today
08:30 - 17:00
Closed now
See all hours
Hours:
Mon - Sat 08:30 - 17:00
Description:

Swimming with dolphins programs at Riviera Maya (Mayan Riviera). A...

Swimming with dolphins programs at Riviera Maya (Mayan Riviera). A dolphinarium surrounded by tropical nature for dolphin swim encounter

read more

TripAdvisor Reviewer Highlights

Read all 699 reviews
Visitor rating
  • 300
    Excellent
  • 89
    Very good
  • 45
    Average
  • 21
    Poor
  • 18
    Terrible
Brilliant Experience

Went to the dolphin experience with my wife and two kids. It was our first time interacting with the animals and what an experience! We all loved it, our instructor Harry was... read more

4 of 5 bubblesReviewed 1 week ago
crazeemooose
,
San Diego, California

Similar Things to Do in Playa del Carmen

Add Photo Write a Review

699 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 473: English reviews
San Diego, California
1 review
4 of 5 bubbles Reviewed 1 week ago

Went to the dolphin experience with my wife and two kids. It was our first time interacting with the animals and what an experience! We all loved it, our instructor Harry was brilliant, a fountain of knowledge. If I had a quarrel it would be the price of the photographs afterwards, however, it was a once in a life time... More 

Helpful?
Thank crazeemooose
Management response:

Dear traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of the environment. Regards More 

London, United Kingdom
Level Contributor
83 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 1 week ago

The time spent and experience with the dolphins was amazing. We were lucky we booked as a group of 3 on a 4 person package and therefore did not have a 4th person added to our group so still got the same time with the animals which meant additional time for an extra 'trick'. We didnt actually want to do... More 

Helpful?
Thank Gavin S
Management response:

Dear Traveler Thank you for writing and express your interest in the welfare of our dolphins. We know that the issue of marine mammals under human care is sensitive for many people and some simply disapprove. Is important to mention that all our dolphins, are with their expert staff, and the facilities governed by national and international standards. On our... More 

annabo71@aol.com
Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

Had a whole day at this place,. Amazing experience with the dolphins but does make you question things,. Like how many times they have to repeat the same tricks etc,. Its almost seemed robotic at times,. Do the dolphins really enjoy the human contact or do they just perform for a few fish being thrown at them. Personally to be... More 

Helpful?
Thank annabo
Management response:

Dear Traveler Thank you for writing and express your interest in the welfare of our dolphins. We know that the issue of marine mammals under human care is sensitive for many people and some simply disapprove. Is important to mention that all our dolphins, are with their expert staff, and the facilities governed by national and international standards. On our... More 

Manchester, United Kingdom
Level Contributor
7 reviews
1 of 5 bubbles Reviewed 2 weeks ago via mobile

The cost of the photo's are completely over priced. ($40) per photograph is scandalous, especially after paying $250pp to enter Xcaret and swim with the Dolphins. You are not allowed to take any pictures, so you are expected to pay ridiculous prices. The photo package costs 144 US Dollars per person. If I had know this,I wouldn't have booked in... More 

Helpful?
Thank JTB25
Management response:

Dear traveler Thank you very much for share your experience with us, regarding your comments about the pictures, we know that some people feel that the price is high, so for us it is important that you know that this is a professional job that goes beyond a simple photograph and is very appreciated by most of our visitors. We... More 

Langley, Canada
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

We took our 11 and 14 year old daughters here while staying near Playa del Carmen. The girls absolutely loved the experience and I would highly recommend Delphinus. They picked us up at our hotel and the driver was very friendly and professional. They experience was very well organized and good value.

Helpful?
Thank Norman R
Management response:

Dear traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of the environment. regards More 

Seattle, Washington, United States
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 59 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

My kids really wanted to go so I sucked it up. It was heartbreaking to see their confined space. They breed all the animals and then in prison them in a small space. We will never do this again. Also the prices are obscene. They will not let you bring ypu phone or camera in and the minimum charge for... More 

Helpful?
2 Thank Judy N
Management response:

Dear traveler Thank you for taking your time to share your comments regarding your experience in our facility, sorry we have not reached their satisfaction as us offer each of our visitors. We wish to comment you on the space of our dolphins, this is the ideal place for this species and is even regulated by government experts and specialized... More 

Edmonton, Canada
Level Contributor
8 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 weeks ago

Well, we were there on 14.12.2016. Really amazing experience with dolphins. Safety instructions and safety jacket were provided. Special thanks to Dmitriy, who assisted us during course, and highly recommended to call him if you're Russian speakers. Thanks again)))

Helpful?
Thank KaterynaPetikhachna
Management response:

Dear Traveler Tah k you very much for your time to share your experience in our facilities, our staff works very hard to exceed the expectations of our visitors day by day and achieve fulfill our mission of creating unique experiences through contact with our wonderful dolphins. Regards More 

Benamocarra
Level Contributor
43 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 12 December 2016

This for me was a dream come true. A friend paid for this and it lived up to all the expectations. I paid for the silver experience - 3 dolphins and 4 swimmers. It was incredible and I would recommend to anyone.

Helpful?
Thank kesweddings
Management response:

Dear Traveler Thank you very much for your time to share your experience in our facilities and for let us make your dream come true, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of the environment. Regards More 

Level Contributor
58 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 11 December 2016 via mobile

This is a very family friendly activity! My daughter (11) and I took the private couple adventure. We were alone with the trainer and 2 dolphins. It was great, very interactive. They also had someone taking our pictures. I wish it was possible to take our own photos as it is ridiculously expensive to buy the package but if your... More 

Helpful?
Thank Stephie7001
Management response:

Dear Traveler Thank you very much for writing about your experience in our facilities. Thank you for recognizing the efforts of our partners for this to be a meaningful experience for you. At the same time we are glad that you enjoyed living with our dolphins. We know that some people feel that our price of photographs is high, however,... More 

London, United Kingdom
Level Contributor
22 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 9 December 2016 via mobile

The place was amazing and clearly look after the dolphins well which was important for us when booking an experience like this. They also have a blue planet initiative which is really interesting. The trainer we had was excellent especially with two nervous dolphins. The only complaint would be the prices for the photographs; you cannot take any cameras in... More 

Helpful?
Thank Sarah822014
Management response:

Dear traveler Thank you very much for visit our facilities, we are so proud to be part of your vacation trip, we feel so glad to hear about your experience was full of incredible interaction and knowledge, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the... More 

Travellers who viewed Delphinus Riviera Maya also viewed

Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
 
Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
 

Been to Delphinus Riviera Maya? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Delphinus Riviera Maya and other visitors
18 questions
Ask a question

See all questions (18)

Questions? Get answers from Delphinus Riviera Maya staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?