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Address: Chetumal Km. 282 | Carretera Federal Cancun, Playa del Carmen 77710, Mexico
Phone Number:
+52 998 206 3311
Website
Sunday
Closed
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Hours:
Mon - Sat 08:30 - 17:00
Description:

Swimming with dolphins programs at Riviera Maya (Mayan Riviera). A...

Swimming with dolphins programs at Riviera Maya (Mayan Riviera). A dolphinarium surrounded by tropical nature for dolphin swim encounter

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TripAdvisor Reviewer Highlights

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  • 306
    Excellent
  • 90
    Very good
  • 46
    Average
  • 21
    Poor
  • 19
    Terrible
Very exciting experience but EXPENSIVE photos

Loved every minute of this. The dolphins and staff were fantastic. The prices of the photos though are VERY expensive. $40 for each photo??!! Then we went to the gift shop when we... read more

4 of 5 bubblesReviewed 2 days ago
A TripAdvisor Member
via mobile

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714 Reviews from our TripAdvisor Community

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Showing 482: English reviews
A TripAdvisor Member
4 of 5 bubbles Reviewed 2 days ago NEW via mobile

Loved every minute of this. The dolphins and staff were fantastic. The prices of the photos though are VERY expensive. $40 for each photo??!! Then we went to the gift shop when we initially declined the pictures and someone came up and said $30 for 3 photos. I thought, wow...this is not how I would do business. Why couldn't I... More 

Helpful?
Thank A TripAdvisor Member
Management response:

Dear traveler Thank you very much for share your experience with us, regarding your comments about the pictures, we know that some people feel that the price is high, so for us it is important that you know that this is a professional job that goes beyond a simple photograph and is very appreciated by most of our visitors.  ... More 

Asbury Park
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW via mobile

My husband and I paid $300USD to do this on our honeymoon. The dolphins were absolutely amazing, so cute and playful! However, the photos are $40 per photo, $299 for 12 photos, $350 for 12 photos and a video, and $400 for all the pictures and video. This was insane considering we already spent $300 just to get in the... More 

Helpful?
Thank Joslyn K
Management response:

Dear traveler Thank you very much for share your experience with us and let us be part of your honeymoon trip, regarding your comments about the pictures, we know that some people feel that the price is high, so for us it is important that you know that this is a professional job that goes beyond a simple photograph and... More 

Fayetteville, Arkansas
1 review
5 of 5 bubbles Reviewed 1 week ago

My wife and I had a wonderful experience swimming with the dolphin. We did the couples package, so it was just the two of us, the dolphin Kanab, and the trainer Harry. We loved every minute of it! It was clear that the dolphins were treated well, loved and respected. The dolphins seemed eager to interact and show off the... More 

Helpful?
Thank gammill88
Management response:

Dear traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of the environment. Regards More 

Saint Louis, Missouri
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We didn't plan on doing any excursions while in Cancun, but we saw this advertised at our resort and couldn't help ourselves. It was an amazing experience. The dolphins are very friendly and sweet. The dolphin trainers were great and very entertaining. The photographers seemed to struggle a little because of the sun being a little overwhelming that day. But... More 

Helpful?
Thank Nikki C
Management response:

Dear traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of the environment. Regards More 

Sutton in Ashfield, United Kingdom
Level Contributor
23 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Both myself and my husband did this as a couples swim. We booked it through our Thomas Cook Holiday rep. The price was $399 total. A taxi collected us from the hotel and drove us the half an hour to the Site, included in the price. The driver was very informative and friendly. Upon arrival we were taken to the... More 

Helpful?
Thank Tracy B
Management response:

Dear Traveler Thank you very much for your comment, we are pleased to know that you enjoyed this time with us. Thank you for recognizing the efforts of our partners so that this experience would be significant for you, for us it is very gratifying to hear that your experience was satisfactory and magical. Regards More 

Saint Louis, Missouri
Level Contributor
13 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Everyone had a great time with Harry , the trainer, and Schnook, the dolphin. I am not keen on capturing animals for entertainment but Harry did a fabulous job of educating us about the dolphins, the care given and studies Dolphinus performs it was very sensitively handled. The kids are dedicated ecologists and learned some tips along with having fun.... More 

Helpful?
1 Thank gingercollier
Management response:

Dear traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of the environment. Regards More 

Louth, United Kingdom
Level Contributor
38 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

I have always want to swim with Dolphins since I was a child and once I book the holiday I booked the swimming with Dolphins for my birthday for my son and Thompson Holidays, I thought what better way than to spend my birthday swimming than with the Dolphins. It was everything I hoped for and more, both my son... More 

Helpful?
Thank Jules3411
Management response:

Dear Traveler Thank you very much for your comment, we are pleased to know that you enjoyed this time with us. Thank you for recognizing the efforts of our partners so that this experience would be significant for you. Regards More 

Tulum
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago

1st time swimming with dolphins. Staff was amazing. Very informative. My wife and I had a wonderful time. We did couples private swim. Highly recommended.

Helpful?
Thank Stanley P
Management response:

Dear traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of the environment. regards More 

Tel Aviv, Israel
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

We spent almost $400 after discount for 45 minute Primax package. When we showed up, they asked us for another $100 if we want the dolphins to perform additional tricks (within the same 45 minutes). The kids had fun but the price is just too high for what you are getting, considering it is more expensive than taking the family... More 

Helpful?
1 Thank rambogibor
Management response:

Dear Traveler Thank you very much for writing about your experience at our facilities, we know that some people feel that our price of photographs is high, however, we must say that the price is at the average price of photos for people swimming with dolphins in the place (Cancun or Riviera Maya). In fact, the price of our photographs... More 

San Diego, California
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 8 January 2017

Went to the dolphin experience with my wife and two kids. It was our first time interacting with the animals and what an experience! We all loved it, our instructor Harry was brilliant, a fountain of knowledge. If I had a quarrel it would be the price of the photographs afterwards, however, it was a once in a life time... More 

Helpful?
1 Thank crazeemooose
Management response:

Dear traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of the environment. Regards More 

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